Ross Alcorn’s Post

The people have spoken! Cory Colosimo is our Manager of Partner Success and winner of our People’s Choice Award: The People Whisperer 😎 Cory won this award at our annual InCon event for being a colleague who can calm a conflict like nobody's business. If you know Cory, you know exactly how accurate that is! Thanks for all you do for our team 🙌 #clientsuccess #shoutout #awards #conference #vacationrentals #propertymanagement #shorttermrentals

Uncomfortable is how I would describe myself as it pertains to speaking about myself or my accomplishments. That is why I would like the focus of this post to be about my colleagues and organization as a whole.     During my time at Top Hat, I have always felt appreciated and that my contributions to the organization, my colleagues, and our partners have received more than ample recognition. My accomplishments can be attributed just as much to my team, colleagues, and leaderships as they can to me. Last week, I was surprised and humbled to receive the Top Hat Unsung Hero Award for our Customer Success Team.     Receiving this award speaks to the amazing culture at Top Hat. To recognize someone as an "unsung hero", who feels that they are thoroughly appreciated is a testament to how much Top Hat cares about its people.     Find a company that appreciates its people so much that they recognize someone who already feels highly valued. Find a company where your CEO records the award presentation to send it to you, your VP gets you to climb a fence, and another VP lends you their extra glasses (or other random items you forget). Find somewhere that a friend says such nice things about you that you are embarrassed while your other friends celebrate for you. #TopHatProud

🎉**Game Time!**🎉 Can YOU guess this quarter’s P.A.C.T. Award recipient? 🏆 This prestigious award goes to someone who embodies Positive Attitude, All-In, Commitment to Excellence, and Trust—voted by their peers! Take your best shot by reading the nominations from fellow teammates and see if you can figure out who’s bringing the gold this quarter. Let us know if you guessed it right in the comments below!🤔👇 #PACT #PoweringProducts #EmpoweringPeople #LabordeProducts

It used to be simple to get industry awards: Do good, provide a stellar work environment, and the word would spread. It's not that simple anymore and yes, there really are insider tips to boost your chances of winning.

🎙️For my advisor network, if you are going to Barron’s Teams Conf in May, be sure to sign up for the session Emilie Totten and I are doing - “Dollars & Data: How to Speak Your Clients' Language in the Digital Age” 🎯We are going to start with a quick discussion of Value Prop and Brand and then how those two things have to connect w your target market and existing clients in the digital medium. 📊We will have a full discussion of all the data on our digital efforts to help show you how our business is growing after we went all in on embracing this medium. This will be a strategy session, not tactics. Our intent is to share our perspectives and data to get you to think about what you may want to incorporate into your digital plans and why. Let me know in the comments if you think I should wear my velvet blazer on stage.

Have you shared your experience with one of our wonderful employees? If not, we’d really appreciate it if you could take a moment to let us know how they did! If you include a name, they will be nominated for our monthly Above & Beyond Award! Leave a review here: https://hubs.ly/Q02VyMy70 #CustomerFeedback #GoogleReviewLove #AboveandBeyond #ShoutOut

Have you shared your experience with one of our wonderful employees? If not, we’d really appreciate it if you could take a moment to let us know how they did! If you include a name, they will be nominated for our monthly Above & Beyond Award! Leave a review here: https://hubs.ly/Q02VyDXj0 #CustomerFeedback #GoogleReviewLove #AboveandBeyond #ShoutOut

You know those people who are always having fun, even at work? We do! They’re our Foundation of Excellence award winners for FUN! Each year, we celebrate team members who live our values. Team members nominate each other, and then our Chief Executive Team come together and chooses the best of the best, narrowing down a list of 500 nominees to just a handful of winners in each of our six categories: Guest Centric, Team, Caring, Kaizen, Fun, Winning. In 2024, we were proud to honour these members of #TeamTDG for bringing energy, passion, pride, positivity, and spirit into the workplace: -  Krista Brignall, Sales Professional -  Fahad A., General Sales Manager -  Cheryl Harlton, Team Lead, Guest Care -  Miranda Leung, CPA Leung, Budget Manager Who brings fun to your team? Tag them in the comments below! #MakeLifeBetter #FOE #Fun #Dufresne #AshleyCanada Damon Martin, Kayson Macallan, Evan Vermette CPA, CA, CBV, Mark Dufresne, Mike Linton, Mike Pratt, Ian Ahvenniemi, Dawn Zifarelli, CPA, CA, Kevin Hook

Celebrating Success: Our Path to Winning Top Awards Experience the thrill of award recognition in our journey. We discuss how winning prestigious awards boosts team morale and the importance of celebrating achievements together, including a fun pub outing after. Join us as we share our passion for excellence! #AwardWinning #SuccessStories #TeamCelebration #Motivation #PublicRecognition #CheersToWinners #PositiveVibes #CommunitySpirit #BusinessSuccess #CelebratingAchievements

You’ll wanna start celebrating your biggest “f*ck up’s” when you hear this… 👀 I recently listened to Duke interview Stephen and Nicole from the goodr team 🕶️ They’ve built an amazing culture within their organization, but there’s one particular way they’re inspiring decisiveness that resonated with me. Each department nominates their most colossal f*ck up for a year-end award 🏆 They celebrate these mistakes. Mistakes that likely cost them a buncha money and heartache 💸💔 Our CEO, Phillip, pointed out that this fun way of acknowledging mistakes actually breeds a culture where people think outside of the box. They’re not afraid to bring wild ideas to the table and take DECISIVE action on them. We’ve all witnessed “paralysis by analysis” firsthand and it’s painful 🤕 Decision-making is so much easier when the culture fosters this level of creative thinking. And it’s amazing what YOUR people are capable of when the blinders come off! 🚀 #decisionmaking #stuffthatmatters #sales #culture #brandbuilding #decision