In today’s ultra-competitive market, some businesses and recruiters attempt to attract customers by slashing fees. At first glance, it may seem like a quick win—lower prices, more business?
However, the reality is often far from that. Companies lowering fees are sometimes doing so out of desperation—whether they lack a financial cushion, are facing mounting pressures, or simply haven’t been strategic in their approach.
They’re not operating in a way that’s purposeful, profitable, or people focused.
Why are Fees Cut?
Competitive pressure and economic downturns often push businesses to reduce fees in a bid to stay relevant or outpace their rivals.
Some hope a price drop will provide a quick sales boost or help retain clients. But this short-term tactic can easily backfire.
Why It’s a Bad Idea
Cutting fees can diminish your brand value, shrink profit margins, and lead to unsustainable price wars. Once prices are lowered, customers may begin to associate your service with lower quality, and raising prices later becomes a challenge.
To maintain profits, companies might also compromise on quality, resulting in dissatisfied customers and damaged reputations. This can lead to a culture of rushed, lower-quality work.
At @royall, instead of cutting fees, we focus on enhancing customer experience, adding value, and driving innovation. We’ve earned our fee structure through these efforts, and while we are flexible, pls just ask, we won’t be slashing our price to rock bottom!
It’s the combination of value, not price cuts, that drives long-term success. Lowering prices is easy—creating sustainable value is what ensures we continue to thrive, even in tough times.
#BusinessStrategy #CustomerValue #GrowthWithoutCompromise