Award Winning Coach & Speaker | Cultivating Principled & Effective Leaders and Followers | Ambassador | Seeing Within You Details that Others Miss
Hope! When the Mission is the Members! I am sure that Navy Federal Credit Union is not the only organization that offered this (I hope). But what a great example.... Being a member driven organization, they have chosen to put their members first. In fact as you will see in the short video below, 'Our Members are Our Mission"... The organization's message (here is the link: https://lnkd.in/g2Y_gD9v) said that in the event of a Government Shutdown that seemed inevitable last weekend, they would ensure that our servicemen and women would be able to pay bills and continue with life as though their pay was not held up. Navy Federal sets a great example. One of the beauties about credit unions is that they are member focused. Not quite "the customer is always right", but certainly, "the customer has good reason to feel the way they do, let's see how we can help!" Fortunately, this time there was no shutdown, but in the past Navy Federal Credit Union has stood by this promise. When considering where to invest, save and spend your money, take a look at the organization's ethos - not just what they say the support but the actions they take. Organizations in general will not be socially responsible until their customers tell them it is a priority and the shareholders discover that you cannot make money if you don't take care of the community. As a coach I love this ethos. There is a lot we can learn from the approach. Community and member care does NOT mean low or no profits. I would love to know about other companies that care first! https://lnkd.in/gYjTAUXZ #Futureofwork #coaching #projectmanagement NCPMI Lola
