Ryan Chapman, MBA’s Post

Preventing burnout among your clinical staff starts with finding solutions to manage their workload better. With a virtual nursing team just an email away, we can supplement your staff to help manage your changing workload, reduce administrative burdens, and allow your team to focus on the in-clinic work they're great at. Read the article, then reach out to learn more: https://lnkd.in/ge7snk7M

Preventing burnout among your clinical staff starts with finding solutions to manage their workload better. With a virtual nursing team just an email away, we can supplement your staff to help manage your changing workload, reduce administrative burdens, and allow your team to focus on the in-clinic work they're great at. Read the article, then reach out to learn more: https://lnkd.in/e6wHjcyU

⏰ Every Hour Wasted on Admin Tasks Is Time Away from Patients 🏆 Our Experts Free You Up to Focus on What Matters Most 💼 Professional Support That Pays for Itself Time is your most valuable resource. Let Silver Leaf help you use it wisely. Let’s Talk: https://lnkd.in/gDHAba5t #TimeManagement #SilverLeafPMS #EfficiencyExperts #HealthcareSupport

ED chronicles, the realities of emergency medicine from my perspective. post#4 Remember that time you were in the ER waiting room and saw staff chatting and laughing? It's easy to feel overlooked in such moments, believing your urgent need is being ignored. Navigating the emotional landscape of ER visits, it's essential to address the common perception of staff inattentiveness. When you're in pain or fear, your issue feels like the entire world—a moment where you seek immediate care and empathy. However, for ER professionals, these intense situations are part of their everyday work. This isn't a sign of indifference but a testament to their experience. Consider a patient who, after a long wait, observes staff briefly chatting about non-medical topics. This moment of respite might be the staff's only break in a demanding shift, not an indication of a lack of care. Have you ever experienced a moment in the ER that changed your perspective on healthcare workers? Share your stories, thoughts, or feelings in the comments below. Let's open up the conversation and foster a deeper understanding together." #HealthcareEmpathy #PatientCare #emergencymedicine #canadahealthcare

Attention Healthcare Professionals |  Don’t Let Admin Work Hold You Back! Is paperwork consuming your day? Let our Virtual Assistants handle the admin while you focus on patient care. Efficient, reliable, and proven to save time—our VAs are the secret weapon your practice needs. Talk to us today and reclaim your time!

"Team-Based Care" at for my health plan is the new name for loss of continuity of care. Instead of apologizing for a provider shortage, my health plan wants to say it is a new program. "When you come for an appointment with your regular doctor, we can substitute someone else and not tell you until you get here." That is not team-based care. Team-based care adds resources, perhaps a behavioral health clinician, a care manager, and/or chronic illness manager, it's more expertise and professionals working to help. Let's be clear what the health plan is doing and not call that team-based care. https://bit.ly/3InvuLW

Customer service Tips * Patient-Centered Care: Focus on attending to patients with dignity, respect, and ensuring they feel involved in their care. * Empathy and Compassion: Ensure you and every staff member,should approach patients with kindness, offering support during difficult times. * Timeliness and Efficiency: Streamline processes to reduce wait times and ensure prompt care, particularly in emergencies. * Clear Communication: Use simple language when explaining or educating patient about medical terms( if you educate your patients about certain services) * Feedback and Improvement: Regularly seek patient feedback to refine services and show that their opinions are valued. This is very important for them to know that they are valued and heard. * Supporting Families: Provide families with information and emotional support, creating a better healing environment for patients. * Cultural Sensitivity: Respect and accommodate the diverse cultural needs of patients, enhancing the effectiveness of care. #Thecustomerservicelady #serviceangel

Why Preparation Matters for Your Health 💛 As a former nurse care coordinator, our CEO, Jean Ross, RN, always advised families to prepare for doctor visits like they would for an important business meeting. Why? Because when you're prepared, you make the most of your time and your healthcare provider’s time. That’s exactly why Primary Record exists—to be your family’s one place for health information. Between visits, a lot can change, and it's easy to lose track. We designed Primary Record to be your electronic binder, connected to multiple portals, a place to add photos, screenshots of texts, important papers, and notes. And to make those precious 15 minutes with your doctor even more valuable, we created a Chat Assistant that can pull up answers in seconds. Make the most of every minute—be prepared with Primary Record. Learn more at: https://bit.ly/4fTn0Mf

💡✨I love the concept of “electronic binder”! For years as a nurse case manager and patient advocate, I have carried my trusty binders. These binders were priceless to me because of the amount of time it took to gather and organize all the pieces of the medical history puzzle, for each of my patients. I guess my binders will be going by the wayside, like type writers have…. lol!! #primaryrecord #medicalrecord #patientsafety https://lnkd.in/egyYQdcV

As your practice grows, every moment spent on admin is time away from patient care. You didn’t become a healthcare professional to get bogged down in paperwork and phone calls. Successful practices streamline their admin so they can focus on their patients. That’s where we come in. Let our professional Virtual Receptionists handle the front office while you focus on what really matters – patient care. Boost your efficiency, increase your revenue, and never worry about missed appointments again. Book Today: https://lnkd.in/g5f2mjCE #HealthcareProfessionals #EfficiencyMatters #TimeIsMoney