Manager, Field Support Analytics | Data Analysis | Modeling | Forecasting | Business Insights
What is humility? With just eight days until Christmas, it’s easy to get swept up in battling for the best parking spots. But what if we paused to refocus? Instead of getting caught in the “trappings” of the season, we could embrace its deeper truths of humility, patience, and putting others first. These qualities don’t just transform how we experience the holidays and the shape of how we impact those around us. In the picture is the Christmas tree at Asurion headquarters in the Gulch at Nashville. At my work we’re encouraged to approach our work with humility and a low ego. The most important person in the room isn’t always the leader; it’s often the one whose ideas spark solutions or guide the team forward. True collaboration comes from embracing diverse perspectives and working together with respect. Humility reminds us the season isn’t about us. Imagine walking into each interaction, not with “Here I am,” but with “How can I help?” Patience allows us to extend grace whether it’s during long lines or rush-hour traffic. And focusing on others, even through small acts like offering a smile or letting someone take the better parking spot, spreads joy in meaningful ways. This year, let’s redefine how we celebrate. By shifting from “me-centered” to service and connection, we can rediscover the magic that makes this season so special. #Humility #HolidayJoy #ServeOthers
I tried to burn the mantra "How I can help" into the psyche of the group I lead at Asurion. This mantra was the doorway to adding value to our company's work. My team didn't always have the benefit of writing that cool widget that made our subscriber's journey outstanding, instead, we were the mechanics in the belly of the ship, making sure all the planes could fly. And the only way to do that was by finding ways to help the engineering teams do their job better, faster, and more reliably. Helping people solve their problems is a virtue I will carry from my time at Asurion.