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Sergei Dobrovolskii

Digital Marketing Manager | Web Developer

Creative Solution at a Leading Airport The airport administration had been inundated with passenger complaints about long baggage wait times after landing. After a thorough analysis, they discovered an interesting fact: passengers took only 1 minute to move from the plane to the baggage claim due to optimized routing, but then had to wait for about 8 minutes for their luggage. Hiring additional staff was an option, but calculations showed it would only reduce the waiting time by 1 minute. Instead, the airport administration decided on a creative solution – they altered the passenger routes, extending the walk to 7 minutes and reducing the baggage wait time to just 1 minute. This case underscores how creative thinking can solve complex challenges without significant financial investments. #creativesolutions #solutions #problemsolving #airport

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