SaaS Alliance’s Post

Want to feel like Super Mario collecting extra coins, but for CS? Join us on October 24 for our Customer Success Summit, the virtual event where the best in the biz spill their secrets 🤫 And did we mention it’s free? 🙌 Whether you’re looking to fine-tune your processes or just figure out what all those CS acronyms really mean, we’ve got you covered. Headliners, you ask? Get ready for the expertise from: 🎤 Tereza Sukopova, Head of Customer Education and Enablement, Cisco 🎤 Fred Tsai, Former VP Customer Success, Checkr 🎤 Jenelle Friday, Vice President of Customer Success, Forecastable 🎤 Nikolai Chowdhury, Regional Vice President of Customer Success, Salesforce So, grab your spot, tune in from wherever, and get ready to laugh, learn, and level up your CS game 🎉 Register for free today: https://lnkd.in/dD3QM6Fc Not available on the day? No worries – register anyway and get access to all sessions to watch OnDemand, whenever and wherever you fancy.

In the fast-paced world of SaaS, staying ahead requires constant innovation and refinement of your strategies. That’s where joining the SaaS Alliance comes in. 🌟 Gain access to over 100 strategic templates and frameworks that streamline everything from product-led growth to gathering customer insights, enabling you to not just keep up, but set the pace. 🚀 Plus, dive into a comprehensive content library filled with actionable strategies used by industry giants like Shopify, Drift, and Typeform. Ready to elevate your SaaS strategy and achieve remarkable growth? 📊 Join the SaaS Alliance today or download your free brochure: https://lnkd.in/eN2kcczp #SaaS #GrowthStrategy #Innovation

Fresh on the market, Customer Support Summit, on October 9. We're bringing together leaders to share their insights on customer support to elevate your CS strategy. Join us for this free event not only to stay ahead of the latest industry trends, but also to walk away with all the session recordings. From personalization hacks to AI and automation tricks, your agenda is jammed full of actionable insights that will help you achieve the perfect blend of efficient operations and the human touch. Our speaker lineup is stacked with some of the biggest names, including: 🔥Raymond Otero, Director, Global Customer Experience (GCX) - Strategic Programs, Microsoft 🔥Dmitrii Makhusaev, VP of CS and Enterprise Success, Semrush 🔥Sean Ilenrey, VP of Customer Support, Dutchie 🔥Mike Dry, VP of CS & Support, Dealfront 🔥Amrit Prakash, Associate Director, Customer Support and Success Operations, Checkmate 🔥Kristin O'Neill, Former Vice President of Customer Support & CS, Bill4Time 🔥Jordan Barker, VP of CS - Global, Alteryx 🔥Kimberly Ayala, Director of CS, North & South America, Akeneo 🔥Monika Aufdermauer, VP of User Succes, Koho 🔥Grab your FREE ticket today: https://lnkd.in/dHjgaywD

Feeling like your CS efforts are stuck in autopilot mode? ☁️💺👩✈️🛩 🗺️ Ready to ditch the guesswork and supercharge your career with our curated selection of the very best sessions from 2024’s in-person Customer Success Festival in-person calendar? Buckle up, because Customer Success Summit is coming to a screen near you, October 24, to show you how. Join us, and get ready to: 💪 Discover battle-tested strategies from industry leaders like Cisco, Salesforce, Indeed, Adobe, and many more. 🧠 Engage with the best brains in the business and get expert advice to crush your CS hurdles. 🛠️ Learn about the cutting-edge tools that are shaping the future of CS. 🤝 Join the Customer Success Collective community and connect with your peers. This complimentary, virtual event will unlock the vault of proven, groundbreaking tactics. End the day armed with fresh best practices, a wealth of insights, and a whole new network to help propel your career forward. All from the comfort of your home office. Too good to miss, am I right? 🎟 Complimentary tickets: https://lnkd.in/dFe3f2yc

You’re always thinking about your customer strategy. But how often do you consider customer support? Fear not - we're coming to inject some serious support secret sauce into your CS strategy with our first-time, complimentary, virtual Customer Support Summit, on October 9. This is why you should join the party: 🙂 Master leveraging data for personalization and make a lasting impression that makes people say "Whoa, that's for me." – Ditch the generic, discover the secrets to driving lasting engagement. 🤖 Take away actionable automation and AI tricks that will streamline your operations while retaining the human touch - Achieve a powerful, harmonious blend. 📊 Learn how to anticipate customer needs with proactive services and analytics strategies for support teams - Tackle pain points and boost CX like a boss. 🤝 Network with like-minded professionals, industry experts, and thought leaders who can help you take your game to the next level. 💻 On-Demand content keeps the learning going – Even if you can't make it live, snag your complimentary pass and access all the recordings for future reference. Ready to charm your audience from the off, and showcase the unique value of your product? Grab your complimentary pass: https://lnkd.in/dME3dhXm

Heads up, SaaS fam! Our latest roundup is packed with the best of what’s been happening - must-read resources, community highlights, and what’s coming up in September. Comment below with your top SaaS influencers to follow and SaaS podcast recommendations. 🎧 #newsletter #SaaSroundup

⏳ In SaaS finance, time truly is money! Every day your customers aren't seeing the full value of your product is potential revenue lost. For SaaS businesses, a long Time to Value (TTV) can quietly erode growth, increase churn, and hurt your bottom line. The faster your customers see results, the happier they are, and the quicker you see profits. 📈 So, how can you reduce your TTV? Let's dive in to find out! 👇 #SaaS #saasgrowth #saasalliance https://lnkd.in/e23g7qgS

This is it. 👇 Your final call to join the virtual Customer Marketing Summit. 📞 Kicking off in less than five hours, our selection of the very finest sessions from previous Customer Marketing Alliance events. Join speakers from Slack, Menlo Security, PayPal, and more - and learn the secrets to their success. 👇 ⏰ 9.30ET today, August 29 📍 Virtual 🎟 Your free pass: https://lnkd.in/deDPzaJF

⏰ Last Chance Alert! ⏰ Time’s running out to snag 10% off SaaS Alliance membership. Use code SUMMER2024 at checkout before August 31 and boost your SaaS skillset. Don’t miss out, this offer won’t be back. https://lnkd.in/d-AV_Ue6 #CareerGrowth #SkillDevelopment #ProfessionalDevelopment #SaaS

Less than one week until the virtual Customer Marketing Summit, August 29. ⏰ We've carefully curated our most popular and engaging sessions from previous Customer Marketing Alliance events, and we'd love you to join us - for free. All this knowledge and inspiration👇, in just one day? ➕ Unify to amplify - Simple hacks to scale up customer marketing results 📈 Building an effective customer advocacy program | Workday 🔨 Building your personal customer marketing brand | Menlo Security Inc. & Slack 🤝 Reviving relationships: Strategies for customer re-engagement | SheerID 🪑 Getting customer marketing a seat at the leadership table | BMC Software 🔍 No pain, more gain: Identifying and resolving customer pain points for optimal digital experiences | PayPal 👀 10 tips for developing scalable customer retention & lifecycle programs that demonstrate your value | Freshworks Grab your free pass: https://lnkd.in/eZFr3VmY