AI is set to revolutionise customer experience, but why do so few initiatives reach scale? Kevin McGachy shares his insights, diving deep into the barriers preventing AI from delivering on its full potential in CX. He explores how the ease of getting started with AI can quickly turn into scaling challenges and highlights the cultural and operational pain points that often stall progress. For even more in-depth strategies, check out our latest eBook on scaling AI effectively. 🔗 Read Kevin's full blog and find out more in the eBook here: https://lnkd.in/eBPu4FeF #AI #CustomerExperience #CX #DigitalTransformation #Innovation
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🚀 AI’s Critical Role in CX: Don’t Get Left Behind 🚀 AI is revolutionizing customer experience, emphasizing efficiency and personalization. The future of CX hinges on AI, presenting extensive growth prospects. Stay competitive and redefine customer service standards. Surprisingly, 86% of companies have not fully embraced AI. Be proactive and avoid being part of this statistic. Discover why integrating AI is imperative to stay ahead in the competitive landscape in our blog. #AI #CustomerExperience #Innovation 🔗 Read more here: https://lnkd.in/eWpACckT
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#Utility partners - here's a topic we're all talking about - #AI and #CustomerService. What trends and technologies are you interested in this year? We're fascinated at the value AI tools deliver to agents in the CS centers. Helping agents get "right the first time, every time," and improve First Call Resolution makes customers and regulators very happy. What's on your agenda?
Which AI trends for CX are you tracking this year? Check out John E. Thompson and Mike Hallowell's top 5 AI trends, and drop a comment with your own! #ai #cx #bpo #innovation #technologytrends #digitaltransformation
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Discover how AI can transform YOUR business! With RHL, tap into AI's potential: 72% of businesses report increased productivity, and 76% see enhanced customer experiences. Let us tailor AI solutions to YOUR needs and propel your business forward! #rivetteholdings #AI #innovation #productivity #AIconsulting #consutling #businesssolutions
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You asked us how #AI can transform your business 🚀 From boosting efficiency to enhancing customer experiences, AI is more dynamic and multi-faceted than you first think. Discover the powerful benefits AI can bring. Ready to unlock its potential? 🔓 #AI #BusinessGrowth #Innovation #HitachiEurope
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Which AI trends for CX are you tracking this year? Check out John E. Thompson and Mike Hallowell's top 5 AI trends, and drop a comment with your own! #ai #cx #bpo #innovation #technologytrends #digitaltransformation
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✨ iHorizons' AI solutions can help organizations transform their Business Operations, enhance Customer Experiences, and drive Innovation at scale. Discover how our AI services can give your business the competitive edge it needs. ✨ #AISolutions #iHorizonsAILabs #DigitalTransformation #iHorizons #CustomerExperience #AI
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Want to stay ahead of the customer service curve? Then buckle up for these 5 AI trends: 1. Full Gen AI: AI that gets your customers like you do. 2. The Augmented Workforce is here to deliver superhuman CX. 3. It's time to personalize for everyone, even the bots. 4. Secure your AI and create a CX haven for your customers. 5. Every interaction, is tailored to perfection with AI. Sound exciting? Click the link below and let's explore the future of CX!
Which AI trends for CX are you tracking this year? Check out John E. Thompson and Mike Hallowell's top 5 AI trends, and drop a comment with your own! #ai #cx #bpo #innovation #technologytrends #digitaltransformation
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Move beyond the AI hype with actual intelligence and transform your CX with #Five9 Genius AI. At Five9, we don't just build you AI-powered CX products — we'll help you create a custom AI roadmap then guide you through every step of the journey. Our 4-step Genius AI Process optimizes your CX with a tailored approach that includes data enrichment, gap analysis, personalized experience design, and more. Watch now: #Five9AI #AI #CX
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Move beyond the AI hype with actual intelligence and transform your CX with #Five9 Genius AI. At Five9, we don't just build you AI-powered CX products — we'll help you create a custom AI roadmap then guide you through every step of the journey. Our 4-step Genius AI Process optimizes your CX with a tailored approach that includes data enrichment, gap analysis, personalized experience design, and more. Watch now: #Five9AI #AI #CX
Five9 Genius AI
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Choosing the right use cases for AI experimentation is crucial for maximising their potential and ensuring successful implementation. By focusing on areas where AI can provide the most value, Akkodis can help your business identify how to drive innovation, improve efficiency, and enhance customer experiences. https://lnkd.in/dypE2-3Y #AI #Innovation #BusinessGrowth
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