Sage Solutions Group’s Post

"The most important thing in communication is hearing what isn't said." -Peter Drucker Sooooo true!!!! Imagine sitting at the nail salon soaking your toes and in walks another human chatting it up on their phone. Cut to 20 minutes later and this same person is complaining they are not being attended to. Customer beckons Technician....here we go. Customer: How much longer do I have to wait? I have to be somewhere. Nail Technician: You normally like to soak before we get started. Customer: You said I could come at 4pm, I have groceries in the car and need to leave by 5:30!!!! I do not have enough time for a full session. Nail Technician: You did not tell me you had to leave by a certain time. BOOM. Customer fault, full stop... OR Nail Tech fault by not asking if she needed to leave by a certain time. You could argue one is right and one is wrong. What is wrong, is asking for a service then complaining to the provider of the service to bend to your constraints without communicating all of your needs. This was a classic example of poor communication + expectations. #communicationmatters

MICROART FAQ: Will I be able to tell the technician what I want? Yes. Your technician will review with you the shape and color that you would like to achieve. #semipermanentmakeup #eyebrows #perfectbrows

#hiring Digital Imaging Preparation Technician, Dallas, United States, fulltime #jobs #jobseekers #careers #Dallasjobs #Texasjobs #Engineering Apply: https://lnkd.in/gsWzpUkc Job Description As a Digital Imaging Preparation Technician, your day will be dedicated to preserving history by converting a physical document to a digital document. You will use our advanced technology and equipment to work on a variety of differently formatted and conditioned documents. Kofile provides training for all new employees. Our job is to set you up for a growing successful career in Document Imaging. Essential Duties: Prepare documents to be scanned Unfold, de-staple, remove brads or any other fastener Keep all documents in order and sorted so the leading edge is always at the same side of the pages to be scanned. Make copies of items that cannot be scanned Obtain images that will be used throughout our entire operation Ensure images are 100% usable by adjusting settings so images are clear Name images according to format provided, and certify naming is correct Audit digital files to ensure Jpg compression, numerical order, and target dpi are met Competencies: To perform the job successfully, an individual should demonstrate the following competencies Attendance/Punctuality - Is consistently at work and on time as defined by Attendance Policy Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly Problem Solving - Identifies and resolves problems in a timely manner; Works well in group problem solving situations

#hiring Digital Imaging Preparation Technician, Dallas, United States, fulltime #jobs #jobseekers #careers #Dallasjobs #Texasjobs #Engineering Apply: https://lnkd.in/gsWzpUkc Job Description As a Digital Imaging Preparation Technician, your day will be dedicated to preserving history by converting a physical document to a digital document. You will use our advanced technology and equipment to work on a variety of differently formatted and conditioned documents. Kofile provides training for all new employees. Our job is to set you up for a growing successful career in Document Imaging. Essential Duties: Prepare documents to be scanned Unfold, de-staple, remove brads or any other fastener Keep all documents in order and sorted so the leading edge is always at the same side of the pages to be scanned. Make copies of items that cannot be scanned Obtain images that will be used throughout our entire operation Ensure images are 100% usable by adjusting settings so images are clear Name images according to format provided, and certify naming is correct Audit digital files to ensure Jpg compression, numerical order, and target dpi are met Competencies: To perform the job successfully, an individual should demonstrate the following competencies Attendance/Punctuality - Is consistently at work and on time as defined by Attendance Policy Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly Problem Solving - Identifies and resolves problems in a timely manner; Works well in group problem solving situations

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