Salesforce’s Post

RedStone Consulting announces its partnership with MosaicVoice, a resource to power better customer conversations. The MosaicVoice technology allows agents with the real-time guidance and powerful analytics on all your voice and video calls along with tracking compliance and outcomes using AI instead of people. The value adds to your organization, no-code solution that’s up and running in minutes with a cost-effective pricing model. To learn more about MosaicVoice - thomredstone@gmail.com 

Don't let manual processes slow your brokerage down, let AI do the heavy lifting and propel your business forward. Parade customers who enable Capacity CoDriver see 4x the quote volume and double their load coverage, in less time. Discover how it works with a personalized demo from a Parade expert: https://buff.ly/3TRFt2T

If you run IT services for a large organization, or if you are a Managed Services Provider, IT Services Provider - I encourage you to read my latest blog post. We are now demonstrating our AI scoring solution for Service Desk Managers. Running against live, open, tickets, we are uncovering the tickets most in need of attention - by looking for end user sentiment concerns, communication issues, troubleshooting deficiencies, and disruption to the workday. We are over 90% effective in identifying these issues ahead of time - and you are likely blind to these today. Book a meeting with me. https://xop.ai/contact-us/ #ServiceDesk #AIInnovation #TechSuperpowers #CustomerSatisfaction #ServiceManagement #AIinBusiness #FutureOfWork #TechSolutions #EfficiencyBoost #xopAI #MSPsolutions #MSP

🚀 Imagine if AI could scan thousands of open service desk tickets - and determine which tickets were likely heading down the wrong path. 🚀 Can you imagine what your customer service desk manager could do armed with that data? Please read my weekly blog post which explains how we use AI to scan tickets using our six-point system - to find the issues most in need of attention / escalation. https://lnkd.in/e4BsMQb3 #ServiceDesk #AIInnovation #TechSuperpowers #CustomerSatisfaction #ServiceManagement #AIinBusiness #FutureOfWork #TechSolutions #EfficiencyBoost #xopAI #MSPsolutions

Connected communications and Intelligent Virtual Agents that delight customers. See how Nextiva & Five9 deliver personalized service while using AI and customer trends to meet customer demands. Book a demo here -> https://oal.lu/B7HHZ

Join us at #EnterpriseConnect in two weeks! Visit our booth to discover how NICE Enlighten is revolutionizing customer experiences with AI and don't miss out on our expert speakers. See you there! This is where you'll find us >> https://okt.to/MQOdiz #EC24 #CustomerExperience #ArtificialIntelligence

Join us at #EnterpriseConnect in two weeks! Visit our booth to discover how NICE Enlighten is revolutionizing customer experiences with AI and don't miss out on our expert speakers. See you there! This is where you'll find us >> https://okt.to/ZiJlUS #EC24 #CustomerExperience #ArtificialIntelligence

Join a live tutorial and demo on how to #finetune #Zephyr-7B for a real-world AI use case: analyzing and classifying customer support calls. You'll learn how fine-tuned #opensource #LLMs can outperform commercial LLMs at a fraction of the cost. https://pbase.ai/3vKGOPj

Join us at #EnterpriseConnect in two weeks! Visit our booth to discover how NICE Enlighten is revolutionizing customer experiences with AI and don't miss out on our expert speakers. See you there! This is where you'll find us >> https://okt.to/20coDf #EC24 #CustomerExperience #ArtificialIntelligence

⏰ Not long to go before our joint webinar with Stoneridge Software! Make sure to register for the event on January 25 using the link here, or in the comments: https://lnkd.in/ebSHAHWi We’ll cover everything you need to know about making your accounts payable system truly autonomous, using the power of AI and integrations with Dynamics. ✓ You’ll learn how continuously learning AI reduces invoice capture and processing overhead, only flagging true anomalies and exceptions. #webinar #medius #msdynamics #dynamics365 #stoneridgesoftware