Milja Salo’s Post

Midweek Motivation: Let’s remember the golden rule of customer service – treat your customers as you would want to be treated. It's not just good manners; it's good business! Practicing empathy can transform your service and build lasting loyalty. How have you put empathy into action recently? 💬🌟 #CustomerServiceExcellence #EmpathyInAction

📞 Customer service isn't just a department - it's an attitude! Respond promptly to inquiries, address concerns with empathy, and go the extra mile to exceed expectations. Remember, happy customers become loyal advocates for your brand. Make every interaction count! #BusinessTip #CustomerService #CustomerExperience#ProfitSensei

Many people know the name of a client, customer, or fellow employee, but are reluctant to use it–because they do not realize that “recognition matters!” When so many customers feel overlooked and taken for granted, remembering your customers’ and clients’ names is the highest level of customer service. Something as simple as remembering a name can affect your interaction with customers and co-workers, and make them feel special. Learn more about this course here https://lnkd.in/gVJVi8eZ #recognition #customersname

What advice would you give to someone starting in customer service? ✏️ 🚀 Starting a journey in customer service? Here's a golden nugget for you: "Empathy is your superhero cape." 🦸♂️ Truly understanding your customers' needs and concerns is the key to unlocking their satisfaction. So, listen attentively, empathize genuinely, and deliver solutions passionately. Your commitment to empathy will not only elevate your service game but also foster long-lasting customer relationships. Welcome aboard the customer service adventure! #CustomerService #Empathy #SuccessTips

Many people know the name of a client, customer, or fellow employee, but are reluctant to use it–because they do not realize that “recognition matters!” When so many customers feel overlooked and taken for granted, remembering your customers’ and clients’ names is the highest level of customer service. Something as simple as remembering a name can affect your interaction with customers and co-workers, and make them feel special. Learn more about this course here https://lnkd.in/gbgk9gqj #recognition #customersname

In celebration of Customer Service Week, I will provide daily customer service tips. Recognizing a customer's emotions and empathizing through phrases such as "I understand how you feel and would feel similarly in your situation" offers comfort and reassurance, ensuring they feel genuinely understood. Remember, your customer desires to feel understood. What are the benefits of empathy? Empathy fosters healing Helps to build trust, and connection among individuals. #customerserviceweek #GoingAboveandBeyond #CustomerService #customersatisfaction #Customer

Here is an example of exceptional customer service, which is about so much more than a transaction. It’s about listening to what customers are really saying and building trust by doing the right thing. In Alecia’s words, “exceptional customer service is going above and beyond, it’s putting yourself in that same situation, understanding where the customer is coming from and doing your best to ease their frustration, never to add to it.” It’s about empathy, understanding, and connection - something we live by at itel #itelAuthenticMoments

The Importance of First Impressions in Customer Service In this video, we discuss the significance of providing excellent customer service from the very first interaction. Learn why the meet and greet plays a vital role in creating a positive impression and building lasting relationships. #CustomerServiceTips #FirstImpressionsMatter #BuildingRelationships #ExcellentCustomerService #PositiveCustomerExperience #CustomerServiceSkills #CustomerSatisfaction #BusinessEtiquette #CustomerEngagement #Professionalism

🌟 Ready to create lifelong fans through exceptional customer service? 🌟 Have you ever experienced customer service that blew you away? Or have you had the opportunity to provide that wow factor to your customers? Those moments are not just fleeting experiences – they can leave a lasting impact and build lifelong loyalty. Here are a few ways exceptional customer service can work wonders: 🔹 Personalized interactions that make customers feel valued 🔹 Swift resolution of issues to show you truly care 🔹 Going the extra mile to exceed expectations and create a memorable experience Share your stories with us in the comments below. Let's learn and grow together by celebrating the power of exceptional customer service! 🌟 #CustomerServiceExcellence #LifelongFans #AboveAndBeyondAcknowledgment 🌟

🚀 30 Days of Customer Service Tips! 🚀 For the next 30 days, I’ll be sharing daily tips to help you go above and beyond for your customers. Each tip will help you and your team build stronger relationships and deliver exceptional service. Follow along, and let’s make customer service excellence a habit! 💯 #CustomerServiceExcellence #AboveAndBeyond #ServiceTips #CustomerCare #30DayChallenge