Sami Helin’s Post

Coveo has been preparing for the Paradigm Shift that is GenAI for more than 12 years! We infused the Coveo Relevance Platform first with ML, then with AI and now with GenAI. Our Commerce Pillar offers our customers the next generation of B2C, B2B and DTC experiences and increased top line revenue. Unlike our competitions we are Ready for Primetime today! Read the article below to learn more! #dontwastemytime! #genai #relevance

Generative artificial intelligence (GenAI) is poised to revolutionize ecommerce product discovery. By understanding user intent, enriching product information, and personalizing the shopping experience, GenAI can dramatically improve customer satisfaction and conversion rates. Our 2024 Commerce Industry Report reveals that 72 percent of consumers expect their online shopping experiences to evolve with GenAI, pointing to its potential to transform the shopping journey and enhance average order value (AOV) and revenues. Brands that excel at product discovery through GenAI can build customer loyalty and create a seamless shopping experience.” 🛒🔍💡 Read more about how GenAI is ushering in the next level of product discovery for shoppers. 🚀 https://lnkd.in/edTQCRPq

Creating personalized experiences and robust AI-powered assists can reduce overload...and require brands and retailers to collaborate for the consumer's benefit. Exciting experiences to come! Information overload is impeding the customer experience. According to Accenture’s latest report, shoppers feel overwhelmed with having so many options to choose from. They suggest implementing #GenAI as a pivotal ally for companies to streamline and personalize shopping experiences, potentially revolutionizing customer decision-making processes. Read all about the current challenges surrounding Online Shopping: https://accntu.re/3Km92E2 #Ecommerce #Retail

A staggering 76% of customers abandon their carts because of irrelevant recommendations. Personalization is key to a successful e-commerce strategy in today's competitive landscape. Here's how AI-powered recommendations can help 👇🏼 1️⃣ Boost conversions AI recommendations make shoppers feel understood and valued by suggesting products relevant to their past behaviour and interests, leading to a higher chance of purchase. 2️⃣ Increase engagement Relevant product suggestions keep shoppers browsing longer, exploring new categories and discovering hidden gems. This translates to more clicks, page views, and, ultimately, conversions. 3️⃣ Improve customer satisfaction Wouldn't you be happy if an online store recommended exactly what you sought? Personalized recommendations create a frictionless shopping experience, fostering customer satisfaction and loyalty. – Unthink Inc is transforming how customers shop and engage with brands. Sign up for a demo today 👉🏼 https://lnkd.in/gNUJSQ8A [Source: McKinsey] #marketing #customerexperience #ai #shopping #personalization #engagement #branding #UnthinkAI Tina Mani Sidharth Pillai

The GenAI hype cycle may die down, but we see great potential for it in retail applications, benefiting consumers by delivering a more efficient shopping journey and increasing customer satisfaction. Brands also stand to gain from GenAI’s ability to reduce website bounce rates and product returns through better and more relevant product discovery, ultimately increasing customer engagement, loyalty, and profitability. Read More: https://bit.ly/4c8NmHI . . . . . #conference #ShopTalk #Rybalsky #RybalskyConsultingGroup #ecommerce #marketing #business #digitalmarketing #ecommercebusiness #online #socialmediamarketing #amazon #onlineshop #shopping #onlinestore #startup #ecommercewebsite

😶🌫️ Information overload is impeding the customer experience. 🛍️ According to Accenture’s latest report, shoppers feel overwhelmed with having so many options to choose from. They suggest implementing #GenerativeAI as a pivotal ally for companies to streamline and hyperpersonalize shopping experiences, potentially revolutionizing customer decision-making processes. 📑 Read all about the current challenges surrounding Online Shopping: https://accntu.re/3Km92E2 #Ecommerce #RetailRevolution #VirtualAssistant

Discovering new products online can feel like navigating uncharted waters🌊. Consumers crave expert guidance and AI can bridge the gap! From product recommendations, educational resources, and AI-powered search, our specialty here at Algolia, AI can make ecommerce as immersive as the in-store experience! Learn more about AI-powered expertise impact on ecommerce in the latest PYMNTS article here:

Discovering new products online can feel like navigating uncharted waters🌊. Consumers crave expert guidance and AI can bridge the gap! From product recommendations, educational resources, and AI-powered search, our specialty here at Algolia, AI can make ecommerce as immersive as the in-store experience! Learn more about AI-powered expertise impact on ecommerce in the latest PYMNTS article here:

Information overload is impeding the customer experience. According to Accenture’s latest report, shoppers feel overwhelmed with having so many options to choose from. They suggest implementing #GenAI as a pivotal ally for companies to streamline and personalize shopping experiences, potentially revolutionizing customer decision-making processes. Read all about the current challenges surrounding Online Shopping: https://accntu.re/3Km92E2 #Ecommerce #Retail

Information overload is impeding the customer experience. According to Accenture’s latest report, shoppers feel overwhelmed with having so many options to choose from. They suggest implementing #GenAI as a pivotal ally for companies to streamline and personalize shopping experiences, potentially revolutionizing customer decision-making processes. Read all about the current challenges surrounding Online Shopping: https://accntu.re/3Km92E2 #Ecommerce #Retail