From Cumbersome Processes to Seamless Efficiency! 💡About John Atkins & Co. Ltd: In the world of B2B grass machinery parts distribution, John Atkins & Co. Ltd. has been a trusted name since 1878, offering renowned brands like Briggs and Stratton, Kubota, Honda, and Husqvarna. With a diverse and complex product catalog, their existing platform struggled to meet the demands of their customers, resulting in inefficiencies and high manual workloads. 🔍Complexities in Focus: Atkins needed a solution to manage their complex product offerings, integrate with their ERP system, and boost customer satisfaction. Their key goal was to create a user-friendly B2B web store that would reduce reliance on the sales and service department, making the ordering process more intuitive and efficient. By doing so, Atkins aimed to improve operational efficiency and drive customer adoption of their new online platform. 🌟The Results: With the implementation of Sana Commerce Cloud, Atkins saw remarkable improvements across the board: ✅ 50% Reduction in Staff for Phone Orders ✅ 63% Increase in Web Store Adoption ✅ 60% Decrease in Order Returns ✅ 50% Faster Checkout Process This transformation has not only boosted Atkins' operational efficiency but also delivered long-term cost savings. Read the full story in the comments below 👇 #casestudy #b2becommerce #efficiency #adoption #costsaving
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K-ecommerce is the made-for-B2B ecommerce solution with a unique approach to Integration: one that’s low-risk, non-invasive, and reliable. A two-way flow of data means no unnecessary changes to or installations inside your ERP, and all the powerful features a best-in-class B2B web store needs. From robust catalog management to self-service capabilities and fulfillment optimization, our features include: 1. Build, customize, and display your online catalog 2. Offer a personalized, streamlined buying experience 3. Manage product pricing and inventory 4. Capture payments securely 5. Fulfill orders quickly and easily 6. Market your products 7. Offer customers comprehensive self-service 8. Empower your teams to offer additional and offline service, when needed 9. Secure your web store 10. Scale your business with confidence 11. Design your web store, your way 12. Get support, online or offline, 24/7 13. Enhance your ecommerce solution with individually priced add-ons
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Manufacturing sales are shifting to ecommerce. But ecommerce doesn’t mean putting up a storefront. B2B ecommerce success hinges on a smart blend of technology and customer-centric processes, considering the complexities of manufacturing sales. You need much more than a storefront. You need: 1) A frictionless customer experience. This is an ecommerce site that gets your customers from entry to sale in the quickest, easiest way possible. That’s it. 2) A platform that can sell complex products. It’s not enough to offer a color selector. The best B2B ecommerce platform can help sell your new thingamajig with options for sizes, features, components, and the ability to build your product based on dependencies - and yes by color. TLDR: Variant config. is a must. 2) Real-time integration. This integration is crucial for syncing inventory levels, customer service capabilities, and fulfillment processes. It allows both customers and internal users to manage and track orders with precision from placement to delivery. By ensuring data accuracy and operational efficiency, real-time ERP integration supports flawless order execution. This is just the starting lineup, but it's a powerful foundation for B2B manufacturing success in the ecommerce age. #b2b #ecommercetechnology #realtimeecommerce #variantconfiguration #frictionlesscx
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a guide to bridge the gap between your traditional distribution practices and the new standards of online customer interactions
🚀 Dive into the future of ecommerce with our latest article: "Transforming eCommerce Operations: How Distributors Boost Customer Experience and Efficiency in 2024" by Dave Bent. Discover strategic approaches to elevate customer satisfaction and operational efficiency: 1️⃣ Integration of B2B ecommerce with ERP software 2️⃣ Expansion of online product information 3️⃣ Personalizing customer experiences Ready to revolutionize your ecommerce strategy? Read the full article now. https://ow.ly/6KsN50SCLXI #ecommerce #CustomerExperience Distribution Strategy Group
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🚀 Dive into the future of ecommerce with our latest article: "Transforming eCommerce Operations: How Distributors Boost Customer Experience and Efficiency in 2024" by Dave Bent. Discover strategic approaches to elevate customer satisfaction and operational efficiency: 1️⃣ Integration of B2B ecommerce with ERP software 2️⃣ Expansion of online product information 3️⃣ Personalizing customer experiences Ready to revolutionize your ecommerce strategy? Read the full article now. https://ow.ly/6KsN50SCLXI #ecommerce #CustomerExperience Distribution Strategy Group
Transforming eCommerce Operations: How Distributors Can Boost Customer Experience and Operational Efficiency | Distribution Strategy Group
distributionstrategy.com
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Streamlining B2B Commerce with Adobe: Brainvire's Transformation of Eden Textile’s Digital Landscape Brainvire partnered with Eden Textile, a leading Canadian wholesale linen supplier, to revolutionize their B2B e-commerce experience. Through the integration of Adobe Commerce and Odoo ERP V17, we automated manual processes, introduced a multi-company hierarchy structure, and enhanced the overall user journey. This tailored platform not only supports multiple currencies and payment methods but also optimizes internal operations, ensuring a seamless, multi-device experience for wholesale buyers. Eden Textile now enjoys improved operational efficiency, greater customer satisfaction, and a significant boost in sales flexibility. Learn more: https://lnkd.in/dWJuuJky #Brainvire #digitaltransformation #eCommerce #digitalsolutions #AdobeCommerce #OdooERP
Revolutionizing B2B E-commerce for Premium Textiles with Adobe Commerce
hi.brainvire.com
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Conversation Starter to Close ||| SaaS Technology, focused on growth and value ||| Accountant turned Sales ||| Drinking tea by the pint ||| Adult Fan of Lego and Retro gamer ||| Business can be fun!
Are you speaking to an agency about refreshing your online presence in order to grow sales? If so, have you considered the operational impact this could have on your business? You don't want to struggle to fulfil the increased orders and provide a poor customer experience. That growth can easily disappear if those new customers do not return due to their first experience with you. You also then risk upsetting your existing customer based and could end up worse of! So, it's also a great time to take stock of your #ERP and #WMS solutions that will allow you to ensure you have the right stock of the right products, have an efficiency warehouse with streamlined picking and dispatch, and get those customers returning. #Magento #WooCommerce #Shopify https://lnkd.in/eDsauFkf
Multi-channel software for rapid order fulfilment
orderwise.co.uk
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DWA Commerce: All-in-One Powerhouse for Your Business! Tired of juggling multiple platforms to run your business? DWA Commerce is the one-stop shop you've been dreaming of! We offer a comprehensive suite of features INCLUDED with our system: Point of Sale System: Manage in-store sales seamlessly with a user-friendly POS. Advanced Ecommerce Website: Build a beautiful and functional online store to reach new customers. Inventory Syncing: Effortlessly keep track of stock levels across your online and offline channels. CRM System: Nurture customer relationships and boost sales with powerful CRM tools. Product Management: Add, edit, and manage your products with ease. Billing & Invoicing: Simplify your financial processes with automated billing and invoicing. Payment Gateway: Accept online payments securely and conveniently. Ready to take control and unlock your full potential? Visit our website #dwacommerce #ecommerce #b2c #b2ccommerce #optimizebusiness #transformyourbusiness #boostsales #retailmanagement #erp #businessautomation #growyourbusinessonline #ordermanagement #warehousemanagement #inventorymanagement #websitemanagement #crm #b2bcommerce #pointofsale #unifiedcommerce #growyourbusiness #digitalwebadvisors
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Lately ROI (return on investment) has been the topic of discussion when I've met with manufacturers, distributors and office dealers considering ECI EvolutionX . Another way to consider this is, COI (cost of inaction). Here's a couple of data points worth considering: 🔄 70% of B2B businesses that have integrated their ERP systems with their ecommerce platforms report increased sales 📲 50% of B2B inquiries originated from mobile devices 📈 20% increase in customer satisfaction from businesses that prioritize enhanced security and trust-building measures 💸 72% of B2B buyers are willing to pay more for personalized experiences #evolutionX #b2becommerce #ecommerce #ecisolutions #Trendstodigitaldominance #CostofInaction
2024 B2B Ecommerce Trends: Navigating the Digital Transformation in Business Buying with ECI EvolutionX
ecisolutions.com
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Struggling to keep your customers satisfied in your supermarket or e-commerce business? We understand what you’re going through: 🔹 Difficulty in managing customer interactions and feedback 🔹 Challenges in tracking inventory and ensuring product availability 🔹 Need for efficient handling of sales and orders Norakle is the solution you’ve been waiting for: ✅ Enhanced Customer Relationship Management: Keep track of customer interactions and feedback to improve customer satisfaction. ✅ Efficient Inventory Management: Monitor stock levels and ensure product availability, reducing the risk of stockouts. ✅ Real-time Reporting: Gain insights into your business performance with real-time data and reports. ✅ User-Friendly Interface: Easy to use, ensuring smooth operation and workflow for your staff. ✅ Customizable Features: Norakle is customized to fit your unique business needs as your business keeps expanding. Don't let operational challenges hinder your customer satisfaction. Elevate your business with Norakle ERP Software and enhance your customer relationships! 📩 Send us a DM now to claim your FREE Demo of Norakle ERP Software! . . . . . . #Norakle #ERPSoftware #CustomerSatisfaction #BusinessSolutions #SupermarketManagement #EcommerceSolutions #InventoryManagement #SalesAutomation #RealTimeReporting #businessgrowth #businessmanagementsoftware
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Principal Architect | Pre-Sales Consultant | Cloud | ESB | API Management | B2B | webMethods.io | B2B.io | Devops | Integration Architect | Gen AI |
Title: Overcoming Quick Commerce Challenges: The Intelligent Integration Approach In the era of quick commerce, businesses are facing unprecedented challenges in meeting customer demands rapidly and efficiently. From fleet tracking to warehouse management, the need for seamless operations has become more critical than ever. I would like to delve into the technical aspects of these challenges and explore how intelligent integration solutions can help overcome them. Challenge 1: Fleet Tracking in the Fast Lane: Effective fleet tracking is a crucial aspect of quick commerce. The ability to optimize routes, ensure timely deliveries, and minimize operational costs is a top priority. However, traditional approaches often lack real-time visibility and fail to leverage actionable insights. To address this challenge, businesses can adopt an intelligent integration approach. By integrating B2B systems with GPS tracking technologies and leveraging integration platforms, businesses can gain real-time visibility into their fleet's location, performance, and fuel consumption. This integration empowers businesses to make data-driven decisions, optimize routes on the fly, and enhance overall supply chain efficiency. The result is reduced costs, improved customer satisfaction, and a competitive edge in the quick commerce landscape. Challenge 2: Warehouse Management in the Age of Urgency: Warehouse management plays a pivotal role in meeting the escalating demands of quick commerce. Streamlining operations, automating processes, and minimizing errors are paramount. However, traditional approaches often rely on manual processes that are prone to inefficiencies and delays. An intelligent integration solution can revolutionize warehouse management. By seamlessly integrating B2B and EDI systems with warehouse management technologies, businesses can automate inventory management, order processing, and fulfillment. This eliminates manual data entry, reduces errors, and speeds up the entire operation. Real-time inventory updates, automated order routing, and optimized picking and packing processes enable businesses to meet customer demands rapidly. The integration platform acts as the backbone, enabling smooth data flow and facilitating quick commerce success. Conclusion: In the world of quick commerce, it is essential to embrace integration platforms and leveraging their capabilities, businesses can overcome the obstacles of fleet tracking and warehouse management. Real-time visibility, data-driven decision-making, and streamlined operations are the keys to success in the quick commerce era. By adopting an intelligent integration approach, companies can thrive in the dynamic landscape of quick commerce and deliver exceptional customer experiences. #QuickCommerceChallenges #FleetTracking #WarehouseManagement #IntelligentIntegration #DataVisibility #OperationalEfficiency
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2moTom Whelton thank you again for the interview, and valuable input!