Happy Lunar New Year of the Snake!
Gong Xi Fa Cai to all my MRT operator colleagues! May the year of the Snake bring you prosperity, good health, and happiness.
Ten years ago, Minister Khaw Boon Wan's call for "rat catchers" resonates even now. Our consistent growth in Mean Kilometers Between Failures (MKBF) over the past few years demonstrates our mastery in early fault detection and operation handling. However, the Year of the Snake offers a fresh perspective, urging us to emulate the snake's inherent strengths: effective hunting and remarkable adaptability.
Effective Hunters: Like snakes patiently observing, precisely identifying, and efficiently striking their targets, we must proactively identify potential service disruptions before they escalate. Vigilance and a proactive approach to maintenance, operations, and problem-solving ensure smooth and reliable journeys for our passengers.
Adaptability: Snakes thrive in diverse environments, easily adapting to change. This mirrors our own challenges in the dynamic world of public transport, with increasing commuter expectations, new technologies, and rising ridership. By embracing change, continuously learning, and collaborating effectively as one team – encompassing LTA, SBST, SOR and SMRT, and other stakeholders – we can navigate these complexities and maintain the highest service standards.
Critical Role: Just as the snake plays a vital role in its ecosystem, we are the backbone of Singapore's transport system. Our dedication ensures the efficient movement of people, connecting families, supporting businesses, and contributing to our nation's vibrancy. Let's maintain our commitment to reliability and excellence, ensuring Singapore's MRT system remains a source of national pride and a vital artery of our nation.
This Lunar New Year, let the snake's efficiency, adaptability, and critical role inspire us to even greater heights. From "rat catchers," let's evolve into true professional pest specialists!
Wishing you all a prosperous and successful year ahead! Shun shun Year!
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