Scot Turner’s Post

Remember playing musical chairs? 🎶 It wasn't about needing more chairs; it was about finding a seat when the music stopped. That's like hotel revenue strategy. We don't need more guests; we need to fill rooms at the right time for the right price. 🏨💰 1️⃣ It's not about creating demand; it's about capturing it when it's there. 2️⃣ The right channel matters – whether it's direct booking or a third-party site. 3️⃣ Timing is everything – offer the best rates when guests are looking. At Outthink Institute, we empower you with the strategies to not just play the game, but to master it. 🌟 Want to learn more? Explore our Outthink courses and become the maestro of demand shifting! 🎼 Share your thoughts or tag a colleague who could benefit from this strategy! 🗣️ #HospitalityEducation #RevenueStrategy #HotelManagement #outthink #mastersinhospitality #hotelicons

** Calling all hoteliers who love keeping guests happy (and their ears entertained)!** After visiting hundreds of hotels around the world I thought to myself (at 10:37 am - Feb 26, 2024): Imagine this: a hotel Spotify (or something similar) account that lets guests choose their room's soundtrack, from chill beats to upbeat classics. Not only would this personalize their stay, but it also creates a treasure trove of music preferences for you! Think about it: you could use this data to curate the perfect background music in public areas, ensuring your guests are met with familiar tunes wherever they roam. Plus, who wouldn't want to be the music maestro behind this innovative idea? Let's chat and turn this into a reality! #hotelinnovation #guestcentricity #musiclover #spotify

Your guests are telling you what they really think online. Are you listening? Online reviews and social media buzz offer a treasure trove of insights – including how guests perceive the ambiance and overall vibe of your establishment. Notice those comments about the 'chill atmosphere' of your rooftop bar? What about the "energetic vibe" of your brunch spot? Social listening has been recent but influential part of our music strategy. A quick scan of the reviews gives us a ton of insight into how our work is being felt on a day to day basis and helps us have "ears on the ground" – even when we may be thousands of miles away. How does social listening play a role in your operations? Is it something you consider at all? #music #hotels #restaurants #sociallistening #guestexperience #branding

Have you ever found yourself mesmerised by the irresistible music coming through a hotel lobby or drifting from the speakers at a beachside bar? If you've ever felt compelled to inquire about the artist or beg for the name of the captivating playlist, you're not alone. It's a common occurrence that hoteliers are well familiar with. If you ask any Hotelier if they have ever been approached by a guest seeking to know the artist name or requesting them the playlist name, they will be sure to tell you that that is a common trend. Recognizing this trend, I plan to propose to the team at SOPAGO.app the integration of a music feature into the guest app. Picture this: hotel guests effortlessly accessing curated playlists, immersing themselves in their favorite tunes throughout their stay. Should Axel Tessmann & Sara Donor - Rixom ask me the value preposition to hotels, I will respond that this innovative feature aims to enhance guest satisfaction, foster emotional connections, and setting our partner hotels as trend setters when it comes to entertainment. #TravelTech #SopagoApp #Music

Tip: Creating a cozy ambiance with music can work wonders in banishing boredom and stress in waiting rooms. Here's how it can elevate your space: 🎶 Set the Tone 👉 Music sets the atmosphere, creating a welcoming and calming environment for visitors. Whether it's a medical clinic, salon, or office lobby, the right music can ease tension and make the wait more enjoyable. 😌 Enhance Patient/Client Experience 👉 Waiting can be stressful, but soothing melodies can alleviate anxiety and promote a positive experience. ⏳ Distract from Wait Time 👉 Engaging music can help distract individuals from the passage of time, making waits feel shorter and more bearable. It's a subtle yet effective way to improve customer satisfaction. By incorporating music into your waiting area, you not only create a positive atmosphere but also improve the overall perception of the waiting experience, making it enjoyable for everyone. #SoundMachine #BeatsForYourBusiness #WaitingRooms #BackgroundMusic #CustomerExperience #MusicWhileYouWait

And here's our 3-part framework for creating a vibrant atmosphere that keeps customers returning: 1. Engaging Ambiance: Use lighting, music, and decor to set the mood. 2. Personalized Service: Train staff to remember regulars and their preferences. 3. Unique Events: Host themed nights, live music, or special promotions. Contact us today to discover how our expertise can elevate your restaurant sales and bring sustained success to your business. #HospitalityMarketing #CustomerRetention #RestaurantSuccess #restaurantmarketing #restaurantmarketingtips #restaurantmarketingsuccess #restaurantmarketingagency #restaurantmarketingstrategies #restaurantmarketingadvice #restaurantmarketingcompany #restaurantmarketingexpert #restaurantmarketingguide #restaurantmarketinghelp #restaurantmarketinghacks #restaurantmarketingideas #restaurantmarketingstrategy #restaurantmarketingtip #restaurantadvertising

The Soundtrack to Success: Why a DJ Makes Your Event Unforgettable Imagine your event: the venue is stunning, and the food is delicious, but something feels...off. The energy is lacking, and guests are milling about instead of mingling. This is where a skilled DJ steps in, transforming your gathering into a vibrant and unforgettable experience. Here's why a DJ is the secret weapon of any successful event: Sets the Mood: The right music creates the perfect atmosphere. A DJ curates a playlist that reflects your event's theme and keeps the energy flowing – from a sophisticated cocktail hour to a dance floor packed with happy guests. Reads the Crowd: A great DJ isn't just a human jukebox; they're a master of reading the room. They can adjust the music on the fly to keep the party moving and ensure everyone feels included. Keeps Things Flowing: Announcements, introductions, and special moments – a DJ seamlessly transitions between elements, ensuring your event runs smoothly and avoids awkward silences. Creates Lasting Memories: Great music evokes emotions and creates lasting memories. A DJ can be the soundtrack to your guests' most cherished moments from the event. But how can Spade® Events take your event's music experience to the next level? Expert DJ Matching: We'll pair you with a DJ who perfectly aligns with your event's style and vibe. From energetic party DJs to sophisticated event specialists, we have the talent to make your vision a reality. Customized Music Curation: We don't believe in one-size-fits-all playlists. We'll work closely with you to create a personalized music selection that reflects your preferences and gets your guests moving. State-of-the-Art Equipment: Crystal clear sound and dazzling light shows elevate the experience and create a truly immersive atmosphere. Stress-Free Management: Leave the music worries to us! We'll handle everything from setup to breakdown, ensuring a seamless and professional experience. Ready to turn up the volume on your next event? Contact Spade® Events today and let's create a musical experience your guests will never forget! #abhishekkipathshala #spadeevents #eventdj #evententertainment #eventplanning #memorableevents

Transform Your Hotel Experience with the MUSIC BOOTH Attention Hotel Owners and Managers! In a competitive hospitality landscape, it’s vital to stand out and create unforgettable experiences for your guests. Introducing the “MUSIC BOOTH” — a unique amenity that can elevate your hotel and delight your guests! Why Choose the MUSIC BOOTH? - **Differentiate Your Brand**: Stand out with an innovative feature that keeps guests coming back. - Increase Revenue Potential: Discover new income streams through live music events and personalized experiences. - Flexible Trial Period: Try before you commit! Assess how the MUSIC BOOTH enhances your offerings with zero upfront risk. Imagine creating an unforgettable atmosphere where your guests feel truly valued. We’d love to discuss how the MUSIC BOOTH can elevate your hotel experience and boost your revenue. Interested in learning more? Let’s connect! Schedule a demo today and explore how we can transform your hotel’s musical offering together! Visit our website to learn more: https://lnkd.in/d2FvK7ZE #Hospitality #HotelManagement #GuestExperience #MUSICBOOTH #HotelInnovation #IncreaseRevenue #HospitalityIndustry #HotelOwners #BusinessOpportunity

As I reflect on my role at Musique, I'm reminded of the profound impact that comes from nurturing customer excellence. At Musique, it's not just about delivering exceptional entertainment; it's about creating transformative experiences that leave a lasting impression for our clients. My journey with Musique has been fueled by a deep-seated belief in the power of authenticity and genuine connection. I've witnessed firsthand how a heartfelt approach to customer service can elevate ordinary moments into extraordinary memories. Whether it's collaborating with venues, event planners, or directly with clients, our mission remains the same: to exceed expectations and deliver unparalleled quality. In today's rapidly evolving landscape, customer excellence isn't just a goal—it's a mindset. It's about listening intently to our clients' needs, anticipating their desires, and going above and beyond to surpass their expectations. It's about cultivating trust and fostering meaningful relationships that extend far beyond a single event. As I continue on this Musique-al (I can't resist a bad pun!) journey, myself and the team are committed to championing the transformative power of music. Together, let's redefine what it means to deliver excellence and create experiences that resonate deeply with our clients and their guests. #Musique #CustomerExcellence #TransformativeExperiences #GuidingTheJourney #MusicAndTechnology

🎵 When it comes to creating the perfect ambience for your business, music plays a vital role in achieving it. 💡 Here are some key points that you must consider. 🎹 🛍 Music and Brand Perception: The music that you choose to play has a massive impact on how your customers perceive your brand. It is crucial to ensure that the music aligns with your brand and to play it at the right volume. 🔊 Balancing Sound: Achieving the right balance of sound is crucial for creating the perfect ambience. When music is played at the optimal level, it can filter out background noise and distant conversations, allowing your customers to engage in intimate discussions without having to raise their voices. 🎶 Pitfalls of Wrong Music Choices: Inappropriate or irritating music can lead to approximately 44% of customers leaving your business. Music that is too loud, blocks conversation, or is perceived as noisy or irritating are the most common reasons for customers to leave. You must choose the right music to keep your customers happy and coming back for more. 🔇 The Silence Dilemma: The absence of music can also have a negative impact on your customers. Between 32-41% of respondents indicated that they had a negative or very negative reaction to silence in places like shops, restaurants, or hotels. So, don't let the silence make your customers feel uncomfortable or bored. 📈 The Impact on Employees: Music can also enhance your work environment, and we are confident that you will see a positive impact on your employees' productivity. Almost three out of ten people love listening to music while working, and close to 50% of the younger demographic claim that they become more productive when listening to music at work. 🔍 Check out the success our clients have seen by deploying a bespoke music strategy. https://lnkd.in/eSqawTiq #musicstrategy #musicmatters #altaura #restaurant #retail #hotels