Scott Ellner, DO, MPH, MHCM, FACS’ Post

𝗕𝗼𝗼𝘀𝘁 𝗬𝗼𝘂𝗿 𝗠𝗲𝗱𝗶𝗰𝗮𝗹 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗘𝗻𝗵𝗮𝗻𝗰𝗲 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 🚀 Managing a medical practice isn't just about clinical expertise; it's about running a business. Here are essential tips to optimize your practice, strengthen your brand, and deliver an exceptional patient experience: ◾ 𝙋𝙧𝙞𝙤𝙧𝙞𝙩𝙞𝙯𝙚 𝙩𝙝𝙚 𝙁𝙧𝙤𝙣𝙩 𝘿𝙚𝙨𝙠  ◾ 𝙊𝙪𝙩𝙨𝙤𝙪𝙧𝙘𝙚 𝙉𝙤𝙣-𝘾𝙤𝙧𝙚 𝙏𝙖𝙨𝙠𝙨  ◾ 𝙐𝙩𝙞𝙡𝙞𝙯𝙚 𝙏𝙚𝙡𝙚𝙝𝙚𝙖𝙡𝙩𝙝  ◾ 𝙄𝙢𝙥𝙡𝙚𝙢𝙚𝙣𝙩 𝙋𝙖𝙩𝙞𝙚𝙣𝙩 𝙏𝙚𝙭𝙩𝙞𝙣𝙜  ◾ 𝙇𝙞𝙨𝙩𝙚𝙣 𝙩𝙤 𝙁𝙚𝙚𝙙𝙗𝙖𝙘𝙠 Focusing on these areas can create a more efficient practice and deliver a next-level patient experience. Whether it's better communication or innovative approaches, these steps will lead to a more satisfied and healthier patient base. Read the complete article in Entrepreneur Media by Michael Dattoli, MD. ctto Share your thoughts and takeaways in the comments.⬇️ #health #healthcareinnovation #healthcareIT #digitalhealth #patientcare #healthtech

Did you know that having medical VAs on your team can help your practice thrive in the long run? 📈 Most people know that medical VAs can do a lot, but not everyone realizes just how much they help keep a practice strong and growing for years! From taking care of daily tasks to supporting your team, they’re a game-changer. Want to strengthen your practice's longevity? It starts with reading our article!👇 #MedicalVirtualAssistant #Healthcare

🚀 Boost Revenue & Patient Satisfaction with These Digital Strategies in Your Medical Practice 💡 In the rapidly evolving healthcare sector, staying ahead demands not just hard work, but smart work. I've witnessed firsthand the transformation digital innovations bring in a medical practice . Here's how you can too: 👉 Virtual Consults: They're not futuristic; they're now. Transitioning to virtual consultations didn't just elevate patient convenience; it unveiled a new revenue stream. Making this shift was a game-changer, impacting both patient satisfaction and our bottom line. 👉 Online Booking Tools: Remember the hours spent managing appointments manually? Implementing an online booking system revolutionized our practice's efficiency, saving precious time and significantly reducing no-shows. 👉 Increase Patient Engagement: Engaging with patients digitally transformed the patient experience. From appointment reminders to follow-up communications, digital engagement tools have fostered better health outcomes and loyalty. Incorporating these strategies has not just been about keeping up with technology; it's about leading with it to provide unparalleled patient care while securing the financial health of our practice. Interested in diving deeper? 📘 Read our latest blog post "3 Strategies to Drive Revenue in Your Medical Practice" ➡️ https://lnkd.in/eEenyetH Your thoughts and experiences matter! Have you implemented any digital strategies in your practice? Drop a comment below or share this post with someone who could benefit! #Porton #Portonhealth #HealthcareInnovation #PatientCare #DigitalHealth #RevenueGrowth #MedicalPracticeSuccess

GROW YOUR PRACTICE: STRATEGIES FOR SUCCESS In today's competitive landscape, growing your practice requires a multifaceted approach. Consider enhancing your marketing strategies. Utilize social media platforms, optimize your website, and engage in local advertising. These tactics can significantly increase your visibility. Attend community events, join professional organizations, and collaborate with other healthcare providers. Building relationships can lead to referrals and new clients. Offer exceptional service, listen to feedback, and ensure a welcoming atmosphere. KEEPING YOUR SCHEDULE FULL: OPTIMIZING APPOINTMENTS Implement online booking systems. This allows patients to schedule appointments easily and reduces administrative workload. The morning huddle is key to filling those same-day holes and boosting production. Review who is coming in that day with unfinished treatment, and who had discussed elective services in the past such as whitening, Invisalign, etc. Consider offering incentives to move them forward that day. Offer flexible hours. Accommodating patients’ schedules can lead to increased appointments and better retention. Provide financing options. Many patients may hesitate due to cost. Presenting affordable payment plans can encourage them to proceed with larger treatments. Send reminders. Use automated messaging to remind patients of upcoming appointments. This reduces no-shows and keeps your calendar full. INCREASING LARGE TREATMENT CASES: STRATEGIC APPROACH When it comes to upselling larger treatment cases, education is key. Provide information about the benefits of comprehensive treatments. Use brochures, videos, or in-person discussions to explain their value. Explain the disadvantage of not following through with treatment. ON-GOING STAFF TRAINING IS ESSENTIAL IN CLOSING TREATMENT CASES Staff training should include: *Communication techniques including phone etiquette. Teach your team how to actively listen and empathize with patients. This connection builds trust and rapport. *The importance of follow-ups. A simple sincere call or message after an appointment can reinforce patient interest. *Role-playing. Role-playing scenarios can be particularly effective. This hands-on approach prepares them for real-life situations, enhancing their confidence and effectiveness. Consider hiring a coach such as JoAn Majors, RDA, CSP, CVP CLOSING TREATMENT CASES: A TEAM EFFORT From the initial contact to the final treatment plan, every staff member plays a vital role. When each person understands their contribution, the process becomes smoother. Encourage collaboration between front desk staff and clinical teams. In conclusion, to grow your practice, keep your schedule full, and increase large treatment cases, focus on marketing, patient experience, and education. Embrace these strategies for remarkable results! #weomedia #dentalmarketingexperts #seoexperts #ppcexperts #dentalwebsites

💡 Why Online Scheduling is a Must for Modern Medical Practices 💡 In today’s digital age, patients expect the same level of convenience from their healthcare providers as they get in other areas of their lives. Yet, many practices are still relying on outdated phone-based appointment booking. Here’s why online scheduling is more than just a nice-to-have—it’s a game-changer for patient acquisition and practice efficiency: ✅ Attract New Patients: 40% of appointments booked after hours are made by new patients. Having 24/7 online scheduling ensures you never miss out on those valuable leads. ✅ Boost Patient Satisfaction: 70% of patients say they prefer booking appointments online instead of by phone. Giving them the flexibility to schedule when it's convenient for them increases loyalty and improves patient retention. ✅ Reduce No-Shows: Practices offering online scheduling with automated reminders see up to an 80% reduction in no-shows. Fewer missed appointments mean more revenue and better resource allocation. ✅ Improve Practice Efficiency: Online scheduling reduces the burden on front-office staff, cutting the time spent on phone calls and increasing operational efficiency by up to 35%. With stats like these, it’s clear that adopting online scheduling isn’t just about keeping up with the times—it’s about positioning your practice for sustainable growth. Let’s discuss how technology can transform your practice! 🚀 #HealthcareInnovation #PatientExperience #OnlineScheduling #HealthcareManagement #MedicalPracticeGrowth #DoctorConnect

If you’re in healthcare, you know how crucial efficient management is for patient care and business success. Check out our latest post discussing Power Diary and how its features can streamline your practice’s operations. Whether you’re a seasoned practitioner or new to the field, this review is packed with insights that could transform your workflow. Read the full article here: Power Diary Review: Streamlining Medical Practice Management https://lnkd.in/d6-tPSji #HealthcareManagement #MedicalPractice #PowerDiary #Efficiency Thanks to Nevanya Ramchundra from Physio Fourways for her first-hand review of Power Diary.

How to design online booking systems for a Doctors appointment. The NHS was founded on the principle of universal access for all and it’s essential that this principle is upheld from the first point of contact to the last. So, how can this situation be improved, ensuring that both the doctors and the patients’ best interests are better served?

Here's Neil Pawley and Leslie Fountain (she/her) sharing their advice on what to do when comes to designing online booking systems that support healthcare services 🏥 by serving patients better. Top tip: start with the patient or carers' mental model, not that of healthcare practitioners, to form the baseline of the experience. https://lnkd.in/emhycDaf #uxhealthcare #healthcare #uxdesign #healthtech

🌟 Harmony in Healthcare: A Lesson in Coordination and Teamwork 🏥💙 Hello LinkedIn community! 👋 Recently, I underwent a medical procedure at our local hospital, and the experience reinforced a profound lesson: the importance of all healthcare staff working seamlessly as a fine-tuned machine. 🛠️💉 The Machine Analogy: Smooth Coordination: Much like a well-oiled machine, healthcare functions at its best when all components work together seamlessly. From the reception to nursing, administration to surgical teams, every part plays a vital role. Preventing Breakdowns: When one part of the machine experiences a glitch, it can lead to delays and complications. In healthcare, if any aspect, be it scheduling, communication, or procedural coordination, faces challenges, it can impact the entire process. Minimizing Stress: Just as a machine operates efficiently when all parts are in sync, healthcare functions smoothly when teamwork and coordination are prioritized. It minimizes stress on patients, healthcare providers, and the system as a whole. Key Takeaways: Communication is Key: Effective communication between different departments is paramount. It ensures that information flows seamlessly, preventing bottlenecks in the process. Training and Collaboration: Regular training and collaborative efforts foster a culture of teamwork. Each team member should understand their role and how it contributes to the overall patient experience. Patient-Centered Care: A well-coordinated healthcare system revolves around patient-centered care. When every staff member works cohesively, it enhances the quality of care and the overall patient experience. Expressing Gratitude: A heartfelt thank you to the dedicated healthcare professionals who work tirelessly, ensuring that the 'machine' operates with precision. Your commitment to excellence makes a significant impact on patient outcomes and overall well-being. 💙🌟 Let's celebrate the collaborative spirit within our healthcare system and acknowledge the hardworking individuals who contribute to its seamless operation every day. 🙌💊 #HealthcareTeamwork #PatientExperience #MedicalProcedure #GratitudeInHealthcare #TeamEffort

𝗠𝗶𝗰𝗵𝗶𝗴𝗮𝗻'𝘀 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝘃𝗲 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵: 𝗧𝗵𝗲 '𝗜𝗻𝗯𝗼𝘅𝗼𝗹𝗼𝗴𝗶𝘀𝘁' 𝗣𝗶𝗹𝗼𝘁 In a recent meeting, we confronted a common issue: physicians often struggle to finalize office visit documentation, close encounters, or pass responsibilities to residents. This creates billing challenges, as incomplete documentation hinders our ability to charge for services. A similar conversation unfolded on LinkedIn, highlighting the physicians' perspective. Many are overwhelmed by paperwork and time constraints, disrupting their work-life balance and leading to penalties despite their best efforts. Consider the case of a neurosurgeon who generates more revenue in the operating room than in the clinic. Naturally, they prioritize surgical procedures, leaving residents to manage follow-up visits. However, residents can't bill for these visits without an attending physician present, resulting in a continuous loss of revenue. Hiring an APRN or NP for these visits could be a viable solution. In response to these challenges, a Michigan hospital introduced the role of 'inboxologists' to alleviate the administrative burden on physicians. This innovative system triages incoming messages, ensuring that only essential communications require a physician's attention. Queries like appointment timings, test orders, or dietary restrictions before tests can be handled by support staff. This approach has shown promise, effectively streamlining communication and allowing physicians to focus on critical tasks. It's a refreshing strategy that could potentially revolutionize the balance between patient care and administrative duties. I am eager to see more healthcare systems adopt similar initiatives. For more details on this pilot program, visit [Becker's Hospital Review]https://lnkd.in/gYv4j6yK