Scott Saldinger’s Post

To improve the experience for customers, companies are prioritizing the use of AI, automation, and a customer-focused mindset. A recent report shows that 46% of CX decision-makers are implementing generative AI and speech-to-text-real-time agent assist solutions. While investing in technology is essential, creating a positive employee experience and fostering a customer-centric culture are also crucial. #iworkforComcast #CustomerExperience #GenerativeAI #ArtificialIntelligence https://lnkd.in/g4Gs-nZa

To improve the experience for customers, companies are prioritizing the use of AI, automation, and a customer-focused mindset. A recent report shows that 46% of CX decision-makers are implementing generative AI and speech-to-text-real-time agent assist solutions. While investing in technology is essential, creating a positive employee experience and fostering a customer-centric culture are also crucial. #iworkforComcast #CustomerExperience #GenerativeAI #ArtificialIntelligence https://lnkd.in/gTsysjyT

To improve the experience for customers, companies are prioritizing the use of AI, automation, and a customer-focused mindset. A recent report shows that 46% of CX decision-makers are implementing generative AI and speech-to-text-real-time agent assist solutions. While investing in technology is essential, creating a positive employee experience and fostering a customer-centric culture are also crucial. #iworkforComcast #CustomerExperience #GenerativeAI #ArtificialIntelligence https://lnkd.in/gc-SAtvH

To improve the experience for customers, companies are prioritizing the use of AI, automation, and a customer-focused mindset. A recent report shows that 46% of CX decision-makers are implementing generative AI and speech-to-text-real-time agent assist solutions. While investing in technology is essential, creating a positive employee experience and fostering a customer-centric culture are also crucial. #iworkforComcast #CustomerExperience #GenerativeAI #ArtificialIntelligence https://lnkd.in/e7yXAWQr

To improve the experience for customers, companies are prioritizing the use of AI, automation, and a customer-focused mindset. A recent report shows that 46% of CX decision-makers are implementing generative AI and speech-to-text-real-time agent assist solutions. While investing in technology is essential, creating a positive employee experience and fostering a customer-centric culture are also crucial. #iworkforComcast #CustomerExperience #GenerativeAI #ArtificialIntelligence https://lnkd.in/eKvUf6HG

To improve the experience for customers, companies are prioritizing the use of AI, automation, and a customer-focused mindset. A recent report shows that 46% of CX decision-makers are implementing generative AI and speech-to-text-real-time agent assist solutions. While investing in technology is essential, creating a positive employee experience and fostering a customer-centric culture are also crucial. #iworkforComcast #CustomerExperience #GenerativeAI #ArtificialIntelligence https://lnkd.in/eVwpe-TR

AI agents are redefining modern business operations by enhancing efficiency, driving innovation, and elevating customer experiences. In this blog post, Todd Watts from Beyondsoft and TK 👋, CEO of Generative AI Workspace — Jeda.ai., explain how AI agents differ from chatbots and how they can be integrated into your business. Learn about AI agents, ethical considerations, and practical use cases highlighting their transformative potential. Dive into the details and explore how AI agents can shape the future of your business. Read the blog post https://lnkd.in/gZHJpTEh #AI #BusinessTransformation #AIAgents #AIChatbots #Innovation #CIO #ITDecisionMakers #BusinessDecisionMakers #TechInnovation #TechStack #IT #BusinessGrowth #BusinessInnovation #CustomerSuccess

🚀 Exciting news! We just unveiled the #Five9 Genius AI Suite, including a game-changing approach to transform CX. The four-step strategic process empowers companies to quickly identify high-value AI opportunities, implement them efficiently, and achieve faster ROI—all with expert guidance from Five9. Introducing Five9 AI Knowledge, the newest member of the Genius AI Suite, designed to deliver contextual, knowledge-based answers for faster resolution - whether through virtual or live agents. Say goodbye to long hold times and frustrated customers—hello to seamless, personalized CX that aligns with your business goals. Ready to elevate your CX? Discover more about the power of Five9 Genius AI. #AI #CX #GenAI #Five9AI

🚀 Exciting news! We just unveiled the #Five9 Genius AI Suite, including a game-changing approach to transform CX. The four-step strategic process empowers companies to quickly identify high-value AI opportunities, implement them efficiently, and achieve faster ROI—all with expert guidance from Five9. Introducing Five9 AI Knowledge, the newest member of the Genius AI Suite, designed to deliver contextual, knowledge-based answers for faster resolution - whether through virtual or live agents. Say goodbye to long hold times and frustrated customers—hello to seamless, personalized CX that aligns with your business goals. Ready to elevate your CX? Discover more about the power of Five9 Genius AI. #AI #CX #GenAI #Five9AI

🚀 Exciting news! We just unveiled the #Five9 Genius AI Suite, including a game-changing approach to transform CX. The four-step strategic process empowers companies to quickly identify high-value AI opportunities, implement them efficiently, and achieve faster ROI—all with expert guidance from Five9. Introducing Five9 AI Knowledge, the newest member of the Genius AI Suite, designed to deliver contextual, knowledge-based answers for faster resolution - whether through virtual or live agents. Say goodbye to long hold times and frustrated customers—hello to seamless, personalized CX that aligns with your business goals. Ready to elevate your CX? Discover more about the power of Five9 Genius AI. #AI #CX #GenAI #Five9AI