Scribe-X’s Post

Introducing the newly published ReLAB-HS Consortium course: "Using Empathy in Communication"! 🤝 Did you know that research suggests empathy is declining among experienced healthcare workers? 😔 Let's change that together! Join us on the road to empathy and enhance your communication skills to provide the best care possible. In this course, you'll learn effective strategies to connect with your patients on a deeper level, understand their needs, and create a compassionate healthcare environment. 💡 Discover how to: ✅ Cultivate empathy in your everyday interactions ✅ Overcome communication barriers ✅ Enhance your active listening skills ✅ Build trust and rapport with patients ✅ Navigate challenging conversations with empathy Don't miss out on this incredible opportunity to make a difference in your patients' lives! Enroll in the "Using Empathy in Communication" course today and let's create a more empathetic healthcare community! https://lnkd.in/eVXRdgZz #EmpathyInHealthcare #EffectiveCommunication #HealthcareEducation #EmpathyMatters #ReLABHS #USAID #Physiopedia #MakeADifference

🚀 Celebrating Success in the Life Sciences Industry! We are thrilled to share an inspiring milestone! Recently, we partnered with an exceptional call-center organization to support a state health department in managing a public health crisis. Through this collaboration, we facilitated a vital communication bridge, providing the medical community with timely and accurate advice when it was needed the most. Here’s what we accomplished together: 🔹 1. Handled Large Volumes of Calls: Our team efficiently managed an overwhelming influx of inquiries, ensuring that every medical professional received the support they needed. 🔹 2. Comprehensive Support:We catered to healthcare professionals from a variety of settings—hospitals, clinics, and emergency responders—ensuring they had access to critical information and resources. 🔹 3. Availability:By maintaining consistent timely operations, we assured uninterrupted assistance, reflecting our commitment to patient care and public health. This achievement underscores the power of collaboration and the incredible impact we can make when we join forces to support our healthcare heroes. A heartfelt thank you to everyone involved for their unwavering dedication and hard work. Together, we are making a difference in the lives of many. #LifeSciences #PublicHealth #HealthcareHeroes #Collaboration #CrisisManagement #MedicalSupport #HealthcareInnovation #CommunityImpact

What makes our teams across the country so great? The fact they are Multidisciplinary! Our clinicians will take a multidisciplinary team approach to support you to achieve your goals. Our clinicians will often meet to share their knowledge and experiences to deliver a whole team approach to how they deliver support. This can extend to appointments, including individual sessions with each clinician, joint sessions with two clinicians, or overlapping sessions. Want to find out how we support our clinicians to upskill and work together to enhance their clinical knowledge so they can support their participants across a variety of areas? Click below 👇 💻 national360.com.au/careers

As a medical virtual assistant, I find immense joy in providing valuable support to my clients. Each day, I engage in tasks that directly contribute to improving patient care and streamlining healthcare processes. Whether it's efficiently managing appointments, organizing medical records, or facilitating seamless communication between healthcare professionals, the satisfaction comes from knowing that my efforts contribute to the overall well-being of patients. This resonates deeply with my role as a public health professional, as it aligns with my passion for making a meaningful impact on the broader community's health and well-being. Promoting the health of individuals, families, and communities at all costs is the ultimate goal..Shall we? #medicalVA #researchassistant

🌟A great summary about what OH is for from Make A Difference Summits' article on "Tips for Working with OH"📝 "Companies often have a knowledge gap when it comes to medical conditions at work because they are not clinicians; OH professionals, who are clinicians, should be helping you to plug this gap and empower you to deliver some of the small but impactful changes you can make"💼#OccupationalHealth #WorkplaceWellness #vocationalrehabilitation #OccupationalTherapy "🌟 A great summary about what OH is for! Check out Make A Difference Summits' article on "Tips for Working with OH" 📝 #OccupationalHealth #WorkplaceWellness"

As health care continues to advance in the #digital age, we see many opportunities to reduce the friction patients experience as they navigate the system. From checking in for appointments, to paying for services, to having visibility into wait times, there are many ways to delight patients. Leveraging modern technologies, we can also engage our patients in their care journey, demystifying the patient record and creating the conditions for two-way dialogue. In doing this, we have the potential to transform the healthcare system into one that is personalized, convenient, and encourages people to participate fully in their health journey. Several years ago, I embarked on a journey at Kaiser Permanente to reimagine the #ambulatorycare experience for members. Innovations such as transparent wait times demonstrate respect for patients’ time, while digital check-in with text notification untethers patients from the waiting room, providing opportunities to fully realize the value of their time on campus. Large monitors in the exam room support patient education and encourage dialogue with the provider, and even create the opportunities for remote specialty consults and family participation in visits. Pharmacy alerts and on-line ordering reduce the time to fill a prescription and improve medication adherence. While much has been said about how ‘broken’ healthcare is, we are experiencing an accelerated pace of #innovation, especially in the digital engagement space. We should embrace opportunities to create engaging and personalized experiences and modern #waysofworking within these environments. #digitaladoption #patientexperience #innovation #humancentereddesign #patientengagement Check out this video from Kaiser Permanente’s newest clinic, the Watts Medical Office Building, to see first-hand how a leading health system is transforming the patient and provider experience. https://lnkd.in/gSvchAGs

The last few days were tough. I was at the Mount Sinai Hospital with a family member who needed medical attention. Thankfully, we just got home for Shabbos. But I learned something very interesting that I think is worth sharing. We were stuck in the emergency room for a few days. It was so frustrating—everything moved so slowly, and we constantly had to beg for updates to no end. It felt like a huge, impersonal machine with no one really paying attention to our needs. I’ve been to many hospitals before, helping others, and I’ve seen how different they can be. Every hospital has rules and procedures, and I get that. But what struck me was the lack of common sense at Mount Sinai. For example, when I went to get food from the Cheaed room, the guard at the emergency room made me walk around the entire building to re-enter from the street, even though I was just 10 feet away from where I was supposed to go. It was raining raining outside, and it made no sense. In contrast, I spent time with a friend at CHOP Hospital in Philadelphia last year. They also had strict rules, but they applied them with common sense and a human touch. It made all the difference. This experience made me think about how we run our businesses. Yes, we need rules and processes. However, we must also use common sense and remember the human element. It’s not just about the rules; it’s about how we apply them. Have you experienced something similar? How do you balance process and common sense in your work?

Are you considering moving from a large healthcare network to start your own practice? If so, don’t underestimate the time you need to find the right facility. “Physicians should start the site selection process 18 to 24 months before opening,” says one executive vice president at the national commercial real estate firm Transwestern, “This allows enough time for finding the site, negotiating the sale of the land, closing on the land, designing the facility and constructing a new building.” Other insights on deciding where to open your medical office from Physicians Practice: 🔊Don’t rule taking the “small group route” that could offer increased reward potential, more autonomy, less bureaucracy, and greater flexibility. 🔊Find professional peers who share your outlook on career and lifestyle choices: “If you have a young family and specific family interests, look for organizations and locations that will give you both the time and opportunity to engage in those activities.” Be sure to read all seven tips and reach out to AdvancedMD if you’re curious how an all-in-one EHR, practice management, and patient engagement solution can help you build a thriving patient-centric practice: https://lnkd.in/g3JJbRZM

Listening To Understand Patient engagement centers on the idea that patients and researchers must work together to create studies and programs that achieve the best outcomes. There are many different ways to engage patients in research, such as patient advisory committees, co-creating patient-facing materials, and involving patients when setting strategy, but I will not explore all of these now. However, the one thing they all have in common is they all start with listening to the patient. Active listening is the first step in building trust because it indicates to the other person that you value their experience and that their effort is worth your time and attention. A quick internet search will show several different listening styles, and each style has pros and cons