Search 93 - South Central PA Search and Rescue’s Post

New Opportunity

The action by this disgruntled client/customer is illegal and uncalled for, however some of the driving force behind this behavior may stem from: 1. Build up of frustration due to delay of processing by the office responsible. 2. Poor customer service provided by the front desk officer. 3. Short temper/ poor reasoning from the client/customer. Some government offices in PNG seem to play delay tactics while blaming lack of government funding to facilitate the backlogs or improve systems that are involved in processing. That may be genuine or otherwise however all problems have multiple solutions and if one can really reason outside the box to provide solutions, functions may not slumber rather be constantly effective.

Wendy Pascoe:- As a private investigator, my job is far from the typical 9-5 desk job. In fact, most of my work takes place during the late hours of the night when the rest of the world is asleep. This has earned me the title of "burning the midnight oil" and it's not just a saying, it's a reality for me and many other private investigators out there. Working as a private investigator requires a certain level of dedication and determination. We are constantly on the hunt for clues, interviewing witnesses and gathering evidence to solve cases. And in order to do this effectively, we have to be willing to work odd and sometimes long hours, including during the night. One reason for working late into the night is because some cases require us to follow a subject's daily routine. This could include following them to their workplace, to social events or even just observing their daily activities. And sometimes, this involves staying up until the early hours of the morning in order to get a full picture of their routine. But burning the midnight oil as a private investigator isn't just about working odd hours, it also requires a lot of patience and perseverance. Many times, we have to wait for hours on end for something to happen or for a subject to show up. This could mean sitting in a car for hours in the middle of the night, waiting for someone to come out of their house or following someone on foot in the dark. It's not glamorous or exciting like it's often portrayed in movies and TV shows, but it's a crucial aspect of our job. Working during the night also comes with its own set of challenges. For one, it's not always easy to stay alert and focused when the rest of the world is asleep. Our bodies are programmed to sleep at night, so it takes a lot of discipline and caffeine to stay awake and on our toes. But as private investigators, we understand that our clients are counting on us to get the job done, no matter what time of day it is.

What it's like being an anxious over-achiever in dispatch: - Answering every call on the first ring - Sweating during in-progress calls - Excellent QA on calls - Strict adherence to policy - Above average investigative work for officers - Detailed notes/Good narrative on my calls - Crying on the drive home after tough shifts I didn't know if I'd be good at this job. I care about people, I worry about safety, I like having control of outcomes. Dispatch turned all of that on it's head. But the challenges I thought I'd have in this line of work have actually become the coolest strengths: - I love people more than I did before - I appreciate the human experience better than before - The uncertain isn't uncertain anymore - Chaos of mortality feels more manageable - I've learned to control the controllable and let the rest go #911 #PoliceDispatch #JobSkills #Perspective

#linkedinpost #cashier #swadeshi #startupjourney #carreraprofesional #bestmovers #linkedingrowth 😊😊 Working as a cashier for two years was an enriching and transformative experience that significantly shaped my professional and personal growth. It was not just a job but a journey filled with challenges, learning opportunities, and moments of satisfaction. interacting with a diverse range of customers on a daily basis was an invaluable experience. Each customer brought a unique perspective and personality, teaching me the importance of patience, empathy, and effective communication. From handling inquiries to resolving complaints, every interaction allowed me to refine my customer service skills and foster meaningful connections. Moreover, managing transactions and handling cash taught me the importance of accuracy and attention to detail. Balancing the cash register at the end of each shift instilled a sense of responsibility and accountability. Over time, I became proficient in operating various payment methods and handling high-pressure situations efficiently. colleagues in a fast-paced environment fostered teamwork and camaraderie. We supported each other during busy periods, ensuring smooth operations and excellent service delivery. The sense of unity and shared goals created a positive work culture that motivated me to perform at my best every day. Working at a cashier post has been the best experience of my life. My first job made me realize how to face challenges. 😊😊

Straight Facts and well stated.

How you handle adversity tells you a lot about your personality... This weekend, I finally made it over to the dry cleaners, which was a trip long overdue. I will be traveling for the next two weeks and wanted to make sure I only left a few tasks to the last minute. I use a dry cleaner that has an automated system for picking up your items when the store is closed. All was going well until I turned around to put half the items in my car, only to find the access door closed and the remaining items locked securely inside. I called the two phone numbers listed for assistance, but I was only greeted with voicemails. I ran my card several times, only to be presented with the "No Orders Ready" message. Frustrated (and melting in the 93° heat), I got back in my car and left disappointed. I knew I couldn't control the situation, and there was no point in being angry and upset. I wasn't going to let this problem ruin my entire day; after all, it was Sunday. I stopped by the XO Cleaners in South Miami yesterday and, upon entering the door, was greeted by name and "We have your dry cleaning." They apologized for the problems with the remote service, and I was out the door in 5 minutes. Lessons today: When you have no control over the situation, yelling and screaming don't make it any better. Learn by your actions: Wait until you have your complete order before turning away! #onepercentbetter #handleadversity #patience #lastminutetasks #staycalm

When Everything is Wrong but Nothing is Wrong: A Tale of Two Approaches   A client came to us with a conundrum: ‘the auto doors aren’t working, but we’ve been told nothing is wrong’.   The access control had been checked by their security incumbent, and everything was reading correctly. The door company said there was nothing wrong with their system, but they’d happily charge a call out to confirm what they already knew.   But no one can get in. Make it make sense!   Our technician took a figurative half a step back and found what no one was prepared to take ownership of: the door was in Exit Mode 😶   Naturally they dropped their incumbent and shifted to us.   Take a moment, take a bit of responsibility, take a fresh approach

"All backup cashiers to the front!" If you've frequently shopped in the US in a certain store, then you've no doubt heard this announcement a time or two. They have a contingency plan to temporarily relieve the checkouts during "increased volume". This is good customer service. This is how it should be, everywhere. Yet, it seems, this concept does not exist in "customer support", where they seem to constantly be saying "due to call volume you may experience higher wait times" or "due to increased support volume your request may take longer". Why does #CustomerSupport at every company not have backup help for those "increased volume" times? And if they are nearly constantly that way, why are those firms not adding staff?

Had to cancel my biweekly cleaning service. Was it because they were bad at cleaning? Nope. They missed things here and there, but I wasn't bothered by it. Plus believe me, as a former cleaning biz operator, I know how impossible 100% is in that line of work. Was it because they charged too much? Not really. Reasonable rates. Hard to deal with? Nope. It was because they were rude to my mother-in-law. Twice, actually! There's something so much worse about hiring a company who then inconveniences a 3rd party you care about. It's embarrassing. Anxiety-inducing. In a way that being inconvenienced directly just isn't. I think it's the combination of being on the hook for a vendor's performance in the eyes of others while not being in direct control of it. The added uncertainty keeps it running around in our minds. An open loop. It's especially stressful to deal with. Worth considering how this applies to your own business. Important to make your users look good to their own peers and customers. And at the very least don't make them look bad! Now, where did I put my sponges...