Sebastian Muñoz’s Post

Navigating Pricing Expectations through Data-Driven Strategies In this insightful episode of The Hospitality Edge Podcast, Ric Kenworthy, Co-Owner & CEO of Travli Hospitality Co. Co, dives into the challenges of managing client expectations around pricing and the critical role that data plays in guiding these discussions. Key Takeaways: DATA-DRIVEN DECISION MAKING: As pricing dynamics evolve, leveraging data analytics becomes essential for setting realistic owner expectations and making informed revenue management decisions in the hospitality sector. BALANCING OWNER PROFILES: Understanding the diverse motivations of property owners—from purely investment-driven to sentimentally attached—enables tailored communication strategies that address unique financial goals. NAVIGATING PLATFORM CHANGES: With constant updates and algorithm changes on platforms like Airbnb, staying informed and adaptable is crucial for maintaining visibility and competitive advantage in a saturated market. Discover Ric's approach to using concrete data to align owner expectations with market realities, emphasizing an adaptable strategy in the face of ever-changing industry trends. Listen to the full episode: 🎥 YouTube: https://bit.ly/3X1pP6r 🎧 Spotify: https://bit.ly/3Aohi4V 🍏 Apple Podcasts:https://apple.co/4dEaNZY 🔗 Other platforms: bit.ly/47j0fgg #TheHospitalityEdge #DataDrivenStrategy #PricingExpectations #RevenueManagement #PropertyManagement #PodcastRelease

In our latest clip from The Hospitality Edge podcast, Sébastien Long, CEO of Lodgeur, sheds light on the complexities of revenue management for midterm accommodations versus traditional short-term rentals. Key Takeaways: 1. DATA SCARCITY: Unlike short-term rentals, midterm rentals lack comprehensive data and tools. 2. CORPORATE CONTRACTS: Many midterm rentals operate on corporate contracts, adding complexity to rate visibility. 3. BENCHMARKING: Use extended stay hotel rates as a benchmark for midterm rental pricing. 4. DYNAMIC PRICING vs. FIXED RATEs: Experiment with both dynamic pricing tools and fixed rate cards to find the best strategy. Gain valuable insights into navigating the unique challenges of midterm rental revenue management. 🚀 💡 Listen to the full episode! 🎥 YouTube: https://bit.ly/4ewXWu3 🎧 Spotify: https://bit.ly/3XkaZsl 🍏 Apple Podcast: https://apple.co/3yYcRgj 🔗 Other platforms: https://bit.ly/47j0fgg #HospitalityEdgePodcast #RevenueManagement #MidtermRentals #ShortTermRentals #PricingStrategy #BusinessGrowth #SebastienLong #Lodgeur #IndustryInsights

The Art of Managing Client Expectations In this eye-opening episode of The Hospitality Edge Podcast, Ric Kenworthy, Co-Owner & CEO of Travli Hospitality Co., shares candid insights on the complexities of managing client expectations, the necessity of transparency for long-term success and other strong points such as: LAUNCH HYPE TO LONGEVITY: As the short-term rental market matures, emphasis is shifting from initial excitement and aesthetics to sustained property performance and upkeep, requiring clear communication with owners. THE REALITY OF WEAR AND TEAR: With evolving market demands and environmental factors impacting properties, proactive discussions about maintenance and refresh timelines are becoming essential for maintaining guest satisfaction and property value. NAVIGATING INDUSTRY DYNAMICS: Transparency regarding market saturation, regulatory changes, and seasonality is critical in today’s dynamic hospitality landscape, ensuring clients have a realistic understanding of their investment. Join the conversation as Ric delves into the strategies for fostering effective client relationships through transparency and realistic expectation setting, a crucial component in the evolving world of property management. Listen to the full episode: 🎥 YouTube: https://bit.ly/3X1pP6r 🎧 Spotify: https://bit.ly/3Aohi4V 🍏 Apple Podcasts:https://apple.co/4dEaNZY 🔗 Other platforms: bit.ly/47j0fgg #HospitalityEdge #ClientManagement #ExpectationSetting #TransparentCommunication #PropertyManagement #PodcastRelease

The Art of Managing Client Expectations In this eye-opening episode of The Hospitality Edge Podcast, Ric Kenworthy, Co-Owner & CEO of Travli Hospitality Co., shares candid insights on the complexities of managing client expectations, the necessity of transparency for long-term success and other strong points such as: LAUNCH HYPE TO LONGEVITY: As the short-term rental market matures, emphasis is shifting from initial excitement and aesthetics to sustained property performance and upkeep, requiring clear communication with owners. THE REALITY OF WEAR AND TEAR: With evolving market demands and environmental factors impacting properties, proactive discussions about maintenance and refresh timelines are becoming essential for maintaining guest satisfaction and property value. NAVIGATING INDUSTRY DYNAMICS: Transparency regarding market saturation, regulatory changes, and seasonality is critical in today’s dynamic hospitality landscape, ensuring clients have a realistic understanding of their investment. Join the conversation as Ric delves into the strategies for fostering effective client relationships through transparency and realistic expectation setting, a crucial component in the evolving world of property management. Listen to the full episode: 🎥 YouTube: https://bit.ly/3X1pP6r 🎧 Spotify: https://bit.ly/3Aohi4V 🍏 Apple Podcasts:https://apple.co/4dEaNZY 🔗 Other platforms: bit.ly/47j0fgg #HospitalityEdge #ClientManagement #ExpectationSetting #TransparentCommunication #PropertyManagement #PodcastRelease

A math question for Airbnb hosts – Have you ever quantified the link between your STR cleaning operations and your business’s bottom line? CEO Assaf Karmon recently sat down with host, Natalie Palmer, on No Vacancy The Podcast to walk through that eye-opening equation. No, this isn’t about penny-pinching on cleaner costs or using off-brand detergents to save a few bucks. We’re talking about real strategies to maximize real Airbnb business metrics: - Occupancy Rate - ADR Strength - Expense Management - Revenue Yield Flexibility, redundancy, low-touch efficiency – the keys you need are all there! Don’t miss this great conversation. Check out the full episode today: https://hubs.ly/Q02jq8lw0 #airbnbbusiness #vacationrentals #shorttermrentals #strpropertymanagement #airbnbhosts #strpodcasts #theturnoapp

What Does Unreasonable Hospitality Look Like for Property Owners? In this engaging episode of The Hospitality Edge podcast, Heather M Fillmore/Brown from StayLuxe Properties explores how the concept of unreasonable hospitality applies to nurturing meaningful relationships with property owners. Here’s how Heather’s approach might inform your hospitality strategies: FOCUS ON GENUINE CONNECTIONS: Heather emphasizes connecting with owners on a personal level, taking the time to understand their stories and motivations. Building deep relationships transforms business transactions into partnerships. PRIORITIZE PERSONAL TOUCH OVER AUTOMATION: While technology is a useful tool, Heather believes it shouldn’t replace human interaction. Maintaining smaller tech stacks ensures that personalized service remains at the forefront, fostering trust and rapport. CREATE A FOUNDATION FOR SUCCESS: Establishing strong owner relationships is foundational. As Heather notes, a solid relationship with owners enhances the overall hospitality experience for guests, creating a ripple effect of satisfaction. Reflect on these insights to enrich your owner and guest interactions. Click the link to watch the full episode now! 🎥 YouTube: https://lnkd.in/ghNSu52W 🎧 Spotify: https://shorturl.at/8cCub 🍏 Apple Podcasts: https://shorturl.at/IF79C 🔗 Other platforms: bit.ly/47j0fgg #UnreasonableHospitality #OwnerRelations #PersonalConnection #HospitalityIndustry #Podcast

What Does Unreasonable Hospitality Look Like for Property Owners? In this engaging episode of The Hospitality Edge podcast, Heather M Fillmore/Brown from StayLuxe Properties explores how the concept of unreasonable hospitality applies to nurturing meaningful relationships with property owners. Here’s how Heather’s approach might inform your hospitality strategies: FOCUS ON GENUINE CONNECTIONS: Heather emphasizes connecting with owners on a personal level, taking the time to understand their stories and motivations. Building deep relationships transforms business transactions into partnerships. PRIORITIZE PERSONAL TOUCH OVER AUTOMATION: While technology is a useful tool, Heather believes it shouldn’t replace human interaction. Maintaining smaller tech stacks ensures that personalized service remains at the forefront, fostering trust and rapport. CREATE A FOUNDATION FOR SUCCESS: Establishing strong owner relationships is foundational. As Heather notes, a solid relationship with owners enhances the overall hospitality experience for guests, creating a ripple effect of satisfaction. Reflect on these insights to enrich your owner and guest interactions. Click the link to watch the full episode now! 🎥 YouTube: https://lnkd.in/gNZXNcVt 🎧 Spotify: https://shorturl.at/8cCub 🍏 Apple Podcasts: https://shorturl.at/IF79C 🔗 Other platforms: bit.ly/47j0fgg #UnreasonableHospitality #OwnerRelations #PersonalConnection #HospitalityIndustry #Podcast

What’s Your Unique Edge in the Hospitality Industry? Join us in this episode of The Hospitality Edge podcast as Heather M Fillmore/Brown from StayLuxe Properties discusses how maintaining an intentionally small portfolio creates a distinct advantage in delivering exceptional service. Here’s how Heather’s strategy might inspire your own approach: FOCUS ON QUALITY OVER QUANTITY: By capping their portfolio at around 40 properties, Stalux Properties ensures each property receives the attention it deserves, which enhances guest and owner satisfaction and fosters a high-performance standard. DELIVER EXCEPTIONAL SERVICE: An intimate portfolio allows for personalized service that stands out in a competitive market. High-touch experiences can be a key differentiator in hospitality, making guests feel valued and cared for. BALANCE MULTIPLE CLIENT NEEDS: Remembering that both owners and guests are clients, Stalux prioritizes quality relationships with both, ensuring mutual satisfaction and long-term success. Explore how maintaining focus and quality can elevate your hospitality business. Click the link to watch the full episode now! 🎥 YouTube: https://lnkd.in/gNZXNcVt 🎧 Spotify: https://shorturl.at/8cCub 🍏 Apple Podcasts: https://shorturl.at/IF79C 🔗 Other platforms: bit.ly/47j0fgg #HospitalityIndustry #CustomerService #QualityOverQuantity #StayLuxeProperties #Podcast

Guest experience is the name of this game. - Anuj Datta, Founder of AD1 Management In the hospitality industry, exceptional guest experience is paramount. Every interaction, every detail, and every moment contributes to how guests feel during their stay. Investing in hospitality means investing in memorable experiences. From personalized service to attention to detail, creating a welcoming environment ensures your guests feel valued and appreciated. Happy guests lead to positive reviews, repeat business, and lasting success. How do you ensure a top-notch guest experience in your operations? Watch the full episode:   🎥 YouTube: https://lnkd.in/gxxv7mXZ 🎧 Spotify: https://lnkd.in/gK4qNHzA 🍏 Apple Podcasts: https://lnkd.in/gigMNeX7 🔗 Other platforms: bit.ly/47j0fgg #GuestExperience #Hospitality #CustomerService #ClientSatisfaction #MemorableMoments #ServiceExcellence #BusinessSuccess #HospitalityIndustry #QualityService #CustomerExperience

What’s Your Unique Edge in the Hospitality Industry? Join us in this episode of The Hospitality Edge podcast as Heather M Fillmore/Brown from StayLuxe Properties discusses how maintaining an intentionally small portfolio creates a distinct advantage in delivering exceptional service. Here’s how Heather’s strategy might inspire your own approach: FOCUS ON QUALITY OVER QUANTITY: By capping their portfolio at around 40 properties, Stalux Properties ensures each property receives the attention it deserves, which enhances guest and owner satisfaction and fosters a high-performance standard. DELIVER EXCEPTIONAL SERVICE: An intimate portfolio allows for personalized service that stands out in a competitive market. High-touch experiences can be a key differentiator in hospitality, making guests feel valued and cared for. BALANCE MULTIPLE CLIENT NEEDS: Remembering that both owners and guests are clients, Stalux prioritizes quality relationships with both, ensuring mutual satisfaction and long-term success. Explore how maintaining focus and quality can elevate your hospitality business. Click the link to watch the full episode now! 🎥 YouTube: https://lnkd.in/ghNSu52W 🎧 Spotify: https://shorturl.at/8cCub 🍏 Apple Podcasts: https://shorturl.at/IF79C 🔗 Other platforms: bit.ly/47j0fgg #HospitalityIndustry #CustomerService #QualityOverQuantity #StayLuxeProperties #Podcast