Sekure Payment Experts’ Post

TURNING PAYMENT TERMINALS INTO DIGITAL MARKETING TOOLS: 💥 No more "scan your loyalty app." Our payment terminals now recognise your loyal customers and also identify those who aren't yet part of YOUR loyalty program. It makes it super easy for new ones to join the fun—just enter a phone number and boom, they get an SMS to download YOUR existing app. Next time, they’re instantly recognized. Super seamless. Super innovative. No need for new apps or hardware. Effortlessly acquire and engage customers within the payment flow. 💳📲

The most passive aggressive customer experience award goes to…. Both of the discounter retailers (you know who they are but I won’t name here) for the beeping of the POS terminal, demanding payment while you’re sweating and flinging your shopping into bags as fast as you can. It’s the equivalent of the cashier impatiently tapping their foot. I get what it’s trying to achieve… but, really?! The Peak End Rule tells us that people judge an experience largely how they felt at its peak and at the end rather than how it felt throughout. This is an example of how good customer experience design can either send people off happy or, in this case, stressed. At Spark Market Research we’ve got lots of experience in journey optimisation - shout if we can help uncover and optimise the peaks in your customer journey. #customerexperience #painpoints #peakendrule #journeymapping

Did you know that POS systems are not just transaction tools; they're powerful allies for businesses aiming to understand and cater to customer behavior? Spotlight comes equipped with features that enable businesses to track customer behavior, paving the way for personalized marketing strategies and loyalty programs. #SpotlightPOS #POSSystem

Discover how YoBee can supercharge your business with 6 key features! 🚀 From personalised promotions to real-time analytics, YoBee has everything you need to succeed. Check it out: https://yobee.au 🐝

🌟 Loyalty meets innovation! Explore the Clover Reward Program on Clover POS, where every purchase brings rewards and every customer feels valued. Elevate customer loyalty like never before! 🛍️❤️🔍 Knowledge is power, especially in business! With the Clover POS customer application, collecting vital customer information isn't just a task—it's a strategy for personalized experiences and stronger connections. Elevate your business insights, one customer detail at a time! 📊🤝 #Axiompaymentsystems #CloverPOS #CustomerInsights #BusinessStrategy #DataDriven #PersonalizedExperience #CloverAdvantage #KnowYourCustomers

Ready to increase online customer loyalty and engagement like never before? Our webinar, “Transform Retail Online Experiences: The Art of Personalization for the 2024 Shopper,” is coming up. 📅 Date: Wednesday, June 26, 2024 🕑 Time: 10:00 AM EDT As online shopping options diversify and spread across multiple channels, retailers must thoroughly understand their customers and their purchasing journeys. Experts Sarah Duchazeaubeneix and Phil Gabillia will share insights on how to predict demand, identify shopper preferences, and automate offer management, so you can improve your customers' online experience, stand out, and build loyalty. Save your spot now: https://lnkd.in/gtYWp9D3 #Personalization #RetailMedia #ECommerce

Customer loyalty is crucial for eCommerce success. So, it is important that brands personalise shopping experiences with data analytics, to result in making customers feel appreciated. Businesses can make sure there is efficient customer support, using various channels to help resolve issues quickly. Also, ensuring you are rewarding repeat customers through loyalty programmes with points or tiered rewards is essential With more people shopping on their phones, ensuring a seamless mobile shopping experience is essential. Also consider simplifying the checkout process and offering multiple payment options, which can help to reduce cart abandonment. By focusing on these strategies, brands can build lasting customer loyalty. If you would like to talk about this more, get in touch today! #LuzerneCommerce #eCommerce #CustomerLoyalty

Empower Your Business with Our Comprehensive Suite of POS Features! Revolutionize your operations with seamless transaction management, intelligent inventory control, and enhanced customer engagement. Elevate your point-of-sale experience today! #possuite #businessempowerment #transactionmanagement #inventorycontrol #customerengagement #pointofsale #businesstransformation #enhancedoperations #retailtech #digitalcommerce #efficiencyboost #customerexperience #businessrevolution #posfeatures #businesssolution #billmade

Looking for a better way to keep your customer's shopping experience streamlined and rewarding? With our ecommerce solutions, we integrate customer loyalty plans directly into your online store! No more physical cards – just seamless rewards and happy customers. Boost engagement, retain customers, and watch your sales soar! Cartoon by Marketoonist. #Ecommerce #CustomerLoyalty #ShopSmart #DigitalTransformation #RetailRevolution #OnlineShopping #CustomerExperience #LoyaltyPrograms #EcommerceTips

Getting someone to buy once is hard. Getting them to come back again and again? Insanely difficult.    Cracking the formula for customer loyalty in ecommerce comes down to four things, according to Allison Giorgio:    1. Trust  2. Personalization  3. Convenience  4. Community    But the real magic happens when you wrap these four things into a single experience.    Listen to the full conversation with Allison in the latest episode of From Search to Discovery https://spoti.fi/3YsM1r7 #Retail #Ecommerce #CustomerExperience #CustomerLoyalty