5️⃣ Automated Feedback Loops Use marketing automation to create timely feedback loops during the onboarding process. After completing key onboarding steps, customers are prompted to provide feedback on their experience, which can be used to improve the onboarding process continuously. Regularly soliciting and acting on feedback demonstrates that you value customer input and are committed to optimising their experience, fostering a positive relationship from the outset. By incorporating these tactics, you can leverage marketing automation to streamline onboarding and create a more personalised, supportive, and engaging experience for new customers in your SaaS business. #fullserviceagency #digitalmarketing #emailmarketing #marketingautomation