🔍 Is your product meeting consumer expectations? Sometimes, numbers don't tell the whole story. That's where Penalty Analysis comes in, a key technique for identifying the small details that can make a big difference to the customer experience. 🎯 It allows us to see which attributes could be negatively affecting product acceptance. Some of the common cases we've come across? - The texture was not pleasant enough. - The aroma went unnoticed. - The taste left an undesirable aftertaste. 👉 Remember: a redesign is not a failure, it is an opportunity to take your product to the next level. Improving those penalty factors can be the key to winning over more consumers and increasing your sales. 💡 Decide with data, adjust with strategy and succeed with confidence. #SENSESBIT #SensoryAnalysis #Software #SensoryMarketing #PenaltyAnalysis #ProductRedesign
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I'm curious to hear from those of you who don't work in the user research sector: what do you think user research involves? How do you believe it could benefit you and your company, especially if it's not something you're currently doing? User research can provide deep insights into your customers' needs and behaviours, potentially transforming your product development, marketing strategies, and overall customer satisfaction. I’d love to hear your thoughts and ideas! #UserResearch #CustomerInsights #BusinessGrowth #ProductDevelopment
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How to Use Customer Feedback to Improve Your Website (2024/261) 🌟 Boost Your Website with Customer Feedback! 🌟 In today’s episode, Charly uncovers how customer feedback is the key to unlocking a better, more user-friendly website. Discover how to use feedback to identify pain points in navigation, design, and functionality while improving the overall user experience. Learn how to prioritize new features based on real user input and enhance your content to meet your audience’s needs. Whether it's testing new ideas or building trust by responding to feedback, customer insights are invaluable for creating a website that not only meets expectations but exceeds them. Tune in and find out how listening to your customers can lead to website success! 🌟 Join the discussion: https://lnkd.in/gWY4X3SM #CustomerFeedback #WebsiteImprovements #CharlyLeetham #OBM #OnlineBusinessManager #UserExperience #ACL #DailyDoseOfBusinessInspiration #WebsiteOptimization #BusinessSuccess #WebsiteDesign
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Feedback-first products are the future. What are feedback-first products? Products that are designed, tested, and built with feedback at the forefront. They're not just nice-to-have features. They're the core of what makes a product great. Why are they so important? Because feedback-first products: 1. Solve real problems 2. Provide a better customer experience 3. Keep customers loyal They're not just a way to gather feedback. They're a way to build better products. So, if you're not already designing feedback-first products, it's time to start. Remember, your customers are your biggest asset, and their feedback is your biggest opportunity.
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Want to dive deeper into mapping your customer journey? 🚀 Our latest update offers more actionable tips to help you grasp each stage of your customer’s experience. Check out the latest article to explore the process in more detail. 👉 https://lnkd.in/dWmJKTmg #LimeTechnologies #CustomerJourney #CustomerExperience #BusinessGrowth
Want to gain a deeper understanding of how your customers interact with your brand? 🌟 Mapping your customer journey is a crucial step in understanding how customers experience every touchpoint with your business. By identifying and analysing each interaction, you can gain better insights into their needs, expectations, and experiences throughout the journey. We’ve summarised the key steps to map your customer journey – step by step. 📍💡 Download our e-book via the link in the comments to read more about how to do this effectively and analyse the customer journey in detail. 📘✨👇 #LimeTechnologies #CustomerJourney #EbookRelease #BusinessStrategy
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How to Use Customer Feedback to Improve Your Website (2024/261) 🌟 Boost Your Website with Customer Feedback! 🌟 In today’s episode, Charly uncovers how customer feedback is the key to unlocking a better, more user-friendly website. Discover how to use feedback to identify pain points in navigation, design, and functionality while improving the overall user experience. Learn how to prioritize new features based on real user input and enhance your content to meet your audience’s needs. Whether it's testing new ideas or building trust by responding to feedback, customer insights are invaluable for creating a website that not only meets expectations but exceeds them. Tune in and find out how listening to your customers can lead to website success! 🌟 Join the discussion: https://lnkd.in/ghfh9Fcp #CustomerFeedback #WebsiteImprovements #CharlyLeetham #OBM #OnlineBusinessManager #UserExperience #ACL #DailyDoseOfBusinessInspiration #WebsiteOptimization #BusinessSuccess #WebsiteDesign
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Want to gain a deeper understanding of how your customers interact with your brand? 🌟 Mapping your customer journey is a crucial step in understanding how customers experience every touchpoint with your business. By identifying and analysing each interaction, you can gain better insights into their needs, expectations, and experiences throughout the journey. We’ve summarised the key steps to map your customer journey – step by step. 📍💡 Download our e-book via the link in the comments to read more about how to do this effectively and analyse the customer journey in detail. 📘✨👇 #LimeTechnologies #CustomerJourney #EbookRelease #BusinessStrategy
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🌟 Unlock the Power of Customer Insights! 🌟 Ever wonder what your customers truly experience when they interact with your business? 🤔 Our latest blog delves into the world of undercover insights, revealing how you can see your business through your customers' eyes. Gain invaluable knowledge to elevate your brand and drive success! 💼💡 Read the full article now and discover how to transform your business with customer-centric strategies. Don't miss out! #CustomerExperience #BusinessInsights #UndercoverInsights #ValorExcel #BusinessTransformation
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💡 We're making changes 👇 We want to improve how customers find and book training on our website & we're looking for feedback. Please complete a short online survey which will help us gain insight & create an improved customer experience. Start here: https://lnkd.in/eTq8Mmkm #Training #Research #ProductDevelopment
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Did We Really Enhance Their Online Experience? 🤔💻 In this video, we explore the transition from their original system to ours, discussing the pros and cons of the shift. Did we improve their customer interface or strip away their unique elements? Join us for an insightful analysis! #OnlineExperience #CustomerInterface #TechTransition #DigitalSolutions
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Ever wonder what your customers really think? Their feedback is a goldmine! 💰 And it’s not just to find out what they ‘love’ about your product. No, understanding customer feedback is about uncovering the nasty truth and learning why users aren’t converting. By incorporating customer insights into your CRO efforts, businesses can: 🟠 Enhance User Experience 🟠 Streamline Conversion Paths 🟠 Drive Better Results. Would you listen to your customers if I meant gaining these results?
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