Our #employeespotlight for January is our Director of Claims, Sherri Walker! How did you get started at Sentinel and why did you choose to work here? “After 17 years on the carrier side of the industry, I was contacted by a recruiter who connected me with Nicole Wise. Though I wasn’t sure I wanted to leave the role I was in, Nicole had such a love for the company and the more I learned about Sentinel, the more excited I was to join a company that had such an incredible culture. After 2 years, I’ve never once questioned whether I made the right decision. Sentinel is definitely where I want to be for the rest of my career!” Share a day in the life as a Director of Claims? “On a daily basis, I get the pleasure of helping our clients work through new and existing losses. This means consulting on loss facts and reviewing their policies, as well as monitoring open claims with their carriers. I get to be the voice of reason, and when it’s needed, I get to be the fiery redhead in their corner! I couldn’t do it without our amazing Client Executives and Account Support teams. At the end of the day, I can not put a value on the satisfaction that I get from making sure our clients understand the process and seeing them be able to restore what was lost.” How would you describe the culture at Sentinel? “We are truly a family here at Sentinel! I love that we all work together towards common goals for our clients, and that there is a true sense of being invested that everyone brings to the table. I have made some of the most amazing friendships within our company and truly feel like I’m more than just a number.” What advice would you offer to others considering a career in risk management/claims? “If you have an interest in claims or risk management, I would encourage you to connect with someone within the industry, and spend some time with them in their daily setting. I don’t know of many kids who say “I want to be an adjuster when I grow up” (it certainly was never on my radar), but it is the the most rewarding, entertaining, and fulfilling career I could have ever hoped for!” Interested in joining the Sentinel Team? Learn more about our opportunities at sentinelra.com/careers.
Sherri is top-notch, it's a privilege to work alongside her!
Managing Director, Employee Benefits at Sentinel Benefits Consulting
9moSherri is one of the best in the business. So glad she is on our team.