SentiSum reposted this
The Real Competitors of SentiSum After thousands of sales conversations and customer calls, we’ve found our top 5 competitors. And they're not who you'd expect. 1. Manual Analysis Time-consuming and prone to human error. 2. Excel Sheets Reliable but cumbersome for deep insights. 3. PowerPoint Great for presentations, not for dynamic analysis. 4. Status Quo The comfort of sticking to outdated methods. 5. Third-Party Surveys Miss timely, actionable customer insights. But hey, who are we to judge if you enjoy doing things the hard way? 🤔 #customerexperience
Excel do be flexing everywhere I go, 10s, 100s of spreadsheets on the go. Change is hard :)
Spot on Sharad - it is the fight we fight in AI every single day 😉
Nailed it!
Sales Manager | Dad to 3 Boys | CX
3moWould add to 1. “Not properly quantified”… quantifying volume and impact are the two big things small adhoc manual analysis just can’t do and is needed before making operational change