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At the core of negotiating skills is a marriage of three pillars that guide any deal to a successful close. Peter Weedfald, Sharp Senior Vice President of Sales and Marketing, shares more on leadership via Forbes: https://bit.ly/3FvOZR4 #leadership #marketing #sales #teamwork

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Hello, I need part # DPNLCB208MRK). I called 1-800 BE-SHARP (CASE#9554460).   DPNLCB220MRK was listed in manual. This part does not have correct wiring connection from control board to oven. I called 1-800 BE-SHARP (CASE#9554460).   I was told SHARP stopped manufacturing the part (DPNLCB208MRK) 8 years ago. However, the manufacturing stamp on the Microwave Drawer (DPNLCB208MRK) was AUGUST 2021.   The service representative stated a contracted service tech could call SHARP and request the part. SHARP would then deliver the part to the service tech who would then install the part.  I asked how would engaging a service tech help to find the part. The service rep did not have an answer. I stated I did not want a service tech I just wanted to part.   I was told to call COMPASS (800-432-8542). They do not have the part and are unsure if SHARP is still manufacturing the part.   Is SHARP assembling and selling a Microwave Drawer it for which it has not manufactured replacement parts for in 8 years? Is SHARP withholding replacement parts to only distribute through it approved service network? Is SHARP is intentionally committing fraud by stamping manufactured dates inconsistent with actual manufactured date?  

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