Shelby Franco’s Post

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Leader | Innovator | Project Management | President's Club | Freelance Consultant | Freelance Social Media and Marketing Campaigns | Advocate: Women and Mental Health

It's been heart wrenching to sit back and watch an industry I so highly regarded for so long, well, crumble. 2020: in the midst of so much unknown, unprecedented amounts of job orders, bill rates of $150-$200+ per hour, leaders counted on recruiters, client managers and support staff to be all hands on deck. Working 24/7 brought on a whole new meaning. No one could keep up. Mass hirings: thousands of individuals jumped on the healthcare staffing train thinking this would be a place they would live in long term. We knew there would be an end in sight but never imagined it would transpire the way it has. I get it, its business... 2024: THOUSANDS have been laid off, left to pick up the pieces of their lives with little to no options. Why? I could go on and on but we will leave it at that...for now. That being said, Companies that are hiring for Customer Success, Account Management, Retention Managers, Customer facing roles or staffing outside of healthcare: PLEASE consider looking at individuals who have healthcare staffing backgrounds. Adaptable & Resilient Relationship Building Data Driven Strategic Thinker Problem Solver Excellent Communication Collaboration If given a chance, you will bring a dynamic skill set to any field driving innovation and success. xo, Shelby #customersuccess #accountmanagement #recruiter #retention

Christina Ciembor

Mom of 2 with strong customer service skills (and patience 😉 ), experience in problem solving, meeting deadlines, strong organization and detail-oriented. Ready to display my current skills and add more to my list

2mo

I love this , Shelby. And those of us affected by these unexpected and life-altering changes appreciate you for being such a loud voice. For all of us 🫶🏼

This happened to me and very tough market.

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Kailey Smith

SR Medical Recruiter @ AHSA | Medical Recruiting

2mo

Love this! It’s been hard in the job market out here. Over the last 6 years of recruiting I’ve learned my skills are so versatile over so so so many jobs! We learned so much and work so hard.

Mark Powell

Partner at New York Life Insurance Company

2mo

I will offer interviews today for two roles with us, one is in Sales the other an Accelerated Path to Management. So if anyone is "open to work", we have our doors open and are "ready to hire". Healthcare staffing likely will not return to its success of the past. For many, its simply time to find your new path. If anyone considers themselves an open minded person, I'd enjoy having a conversation.

Diane Constantino

Director at Cross Country Healthcare, MBA

2mo

100% agree with your post. Well said!

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