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New data from Paytronix reveals fascinating trends in loyalty program management. The gap between loyalty and non-loyalty discounts has narrowed, signifying operational adjustments amidst rising costs. While the average loyalty transaction still costs the restaurant about 9% more than a simple discount, according to Paytronix, those transactions can also yield additional benefits for operators. In an era of data-driven decisions, loyalty programs provide valuable customer insights for tailored marketing strategies. Branded Hospitality Ventures partner Spendgo is another fantastic platform in customer loyalty marketing. They give businesses the omnichannel marketing tools to successfully engage, retain, and incentivize customers while seamlessly integrating with any POS system & Online platform. Check them out! #Restaurants #Hospitality #Technology #Business Ivan Matkovic Neal Dubisky Nicole Fleiner Jorge Enrique Perdomo

New data from Paytronix reveals fascinating trends in loyalty program management. The gap between loyalty and non-loyalty discounts has narrowed, signifying operational adjustments amidst rising costs. While the average loyalty transaction still costs the restaurant about 9% more than a simple discount, according to Paytronix, those transactions can also yield additional benefits for operators. In an era of data-driven decisions, loyalty programs provide valuable customer insights for tailored marketing strategies. Branded Hospitality Ventures partner Spendgo is another fantastic platform in customer loyalty marketing. They give businesses the omnichannel marketing tools to successfully engage, retain, and incentivize customers while seamlessly integrating with any POS system & Online platform. Check them out! #Restaurants #Hospitality #Technology #Business Ivan Matkovic Neal Dubisky Nicole Fleiner Jorge Enrique Perdomo Digger McElligott

There’s been a big shift in how liquor retailers plan, build and deliver their customer experience.      Retail innovators know that a compelling bricks-and-mortar presence blended with an improved digital offering can be leveraged for competitive advantage.     But when online sales still languish at single-digit percentages of total sales, and 75% of retailers can’t connect their online and in-store transaction data, it’s a challenge to create the cohesive, consistent unified experiences customers now expect.     If you’re looking at how to differentiate your liquor retail business, here are 3 steps to take for unified retail.     #liquorretail #retailtech #omnichannel #customerexperience #unifiedcommerce  https://lnkd.in/g2gVfjEi

Liquor retailers are overhauling their business models to extend the online experience into stores for unified retail.     By adopting a ‘phygital’ approach, they can not only meet the evolving expectations of their customers but also unlock new avenues for growth and customer satisfaction.     However, creating a hybrid experience is far from simple because it is highly complex, impacting the entire enterprise. And many retailers have legacy systems that are no longer fit for purpose or have bolted on digital solutions that don’t easily integrate.     If you’re responsible for guiding your liquor retail business through its digital transformation, here’s why retailers are reinventing as omnichannel enterprises, and three steps to take to remain relevant:     1️⃣Deliver a unified customer experience  2️⃣Unlock the value in your inventory  ️3️⃣Pivot into retail media services.     #liquorretail #retailtech #omnichannel #customerexperience #unifiedcommerce https://lnkd.in/g2gVfjEi  

It’s not hard to see why consumers are shifting to online grocery shopping options: With today’s personalization capabilities, Grocery and CPG brands can turn their websites into boutique grocery stores tailored to each individual customer. Watch below as Liz Powell breaks down one way brands can make this experience possible today. For more strategies that bring the in-store experience online, read this article: https://lnkd.in/gWsQ-9qy

SPS Commerce is celebrating our 94th consecutive quarter of growth! This milestone is a testament to the hard work, dedication and innovation of #TeamSPS, as well as the unwavering support of our clients and partners. “As the retail industry continues to evolve, SPS is uniquely positioned to help suppliers, large and small, digitize their trading partner connections to achieve efficiencies and scalability,” said Chad Collins, CEO of SPS Commerce. “The mission-critical nature of our solutions fuels consistent demand for our product portfolio, and we remain confident in the growth opportunity ahead of us as e-commerce and omnichannel retail continue to grow.” “SPS Commerce delivered a strong second quarter performance and the 94th consecutive quarter of revenue growth,” said Kim Nelson, CFO of SPS Commerce. “Retail dynamics continue to play a key role in the expansion of our addressable markets, and we believe our balanced growth approach is the right strategy to consistently deliver on our near-term and long-term financial targets.” Read more about our Q2 2024 results here: https://bit.ly/3WDzxMr

Is Walmart a key part of your brand's multichannel strategy? Well, it should be 📺🛍 According to Walmart's first-party data: - 250M+ global customers shop on their eCommerce platform every week - 90% of the US population has shopped with Walmart in the past year, and - The US Marketplace has seen a 45% increase in revenue this fiscal year! Join Channable at the upcoming Walmart Marketplace Seller Summit in San Francisco to learn how our flexible platform can empower your team to streamline and optimize your marketplace operations 🌱🌳 Hope to see you there! 😊 #Marketplaces #eCommerce #Walmart #ChannableUSA Vipin Oliver

Let’s get acquainted and see what transpires 😍 #letsconnect #letsgrow #letsconnectwitheachother #WalmartSellers #walmartmarketplace #walmartconnect #walmartglobaltech #walmart #servicesprovider

TOMORROW is taking the Mainstage at Shoptalk Europe with Gregor Ulitzka, President, Europe, Ocado Group. Jordan Berke will be interviewing Gregor to discuss global insights shaping the future of online grocery.    Have you and your teams asked yourselves these pressing questions?   📈 What are the factors fuelling the growth of online grocery, including new shopping missions, categories, and capabilities?   📲 What are the biggest changes in user experience and their impact on customer behavior, conversion rates, and repeat purchases?   🛒 What are the various fulfillment strategies for profitability? How do you know when to centralize and automate fulfillment, the role of fixed fleets versus Flex/Gig last mile, and how to optimize pick/pack/delivery processes?   👩💻How do top-performing omnichannel retailers structure themselves to win, whether through dedicated online divisions or integrated approaches?   🤝 When do you partner, build in-house, or acquire capabilities to unlock synergies and achieve sustainable growth?   If you have asked yourself one or more of these questions, this session is for you! Mark your calendars for Tuesday, June 4th at 9:50AM CEST and join us for a deep dive into the strategies that will shape the future of grocery eCommerce.

📢Liquor retailers: Can you keep up with consumer demands for an omnichannel retail experience that doesn’t stop when they enter a store?     Liquor retail has always been challenging – fast service is non-negotiable, staff require specialised knowledge and transaction volumes are highly variable.     But many retailers run into these 4 hurdles then they look at how to create more digital experiences within stores:      1️⃣Making the shift to an omnichannel strategy is complicated because it impacts the entire enterprise, requiring a fundamental transformation of the standard business model🧱  2️⃣Liquor retail has been a laggard in creating new digital experiences and investing in technology to improve front- and back-end operations.🔧  3️⃣Brick-and-mortar sales still dominate, with online sales growing steadily but still languishing at single-digit percentages of total sales 🤦  4️⃣75% of retailers can’t connect their online and in-store transaction data to deliver the cohesive, consistent unified experiences customers now expect.😫     If you’re experiencing any of these challenges, here’s how to blend online engagement with in-store excellence to pave the way for growth and innovation.     #liquorretail #retailtech #omnichannel #customerexperience #unifiedcommerce https://lnkd.in/g2gVfjEi