Simon Grime’s Post

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Board Advisor | Growth Accelerator | Healthcare | Data, Technology | Strategy | Consultant

Pharma needs to see CMOs and marketing leaders as "Growth Unifiers" What the hell does that mean, you say Well, it's interesting seeing some of the posts following the excellent NEXT Pharma Summit - especially on the excitement about the future of CX and customer focus, yet still the caution around the ability of pharma to implement and really change. This links strongly to the piece I posted last week on the relationship between CEO and CMO (in other sectors) and the need for change in how pharma sees the role of marketing (leaders) - especially in it's role to drive innovative growth. The McKinsey & Company article highlights the need for the CMO to be the growth unifier - which means becoming the Chief Customer Advocate - "an executive to remove friction for customers. We have to stop operating like our org chart. We need to operate how the customer wants us to." 

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