Simon Reed’s Post

Transcript

OK. So one thing I want to get clear right from the get go is you are not affiliated to any specific correct vendor of CRM. So you're totally agnostic. So you could, you could turn around and go ash, these are the best three that would suit your business and then you go and talk to somebody else and it would be 3 totally different ones. Is that, is that, is that basically how it works? The way I mean, yes, totally independent and the reason for that is my aim is really to find the right solution for the business. You know and it's not, it's not about being affiliated and pushing one. So there are there are companies out there that are affiliated to certain CRM and and if you go and talk to them, they'll say yes, you need to use this one because this is really good and this will do the job for you. However, they're doing it from an affiliate point of view at that level and they're and they're not necessarily going to give you the best advice as far as. Matching your requirements against a solution. So that was really important for me because I've seen it and experienced it, that you know, where people have sort of sold the CRM. It's been like going on Google searching CRM's. Choosing the top advert and going with it because you haven't really at that point in time. And matched it to your requirements. And you haven't really made that decision in an informed manner. And so that's really been my focus all the way along, you know. And even when I was working in corporates and I was always acting as though I was, you know, trying to find the best solution that was going to be implemented, not not a solution.