Interested in Infomedia?
Take a look at our latest video, which shows how our diverse product portfolio can help OEMs and Retailers transform their aftersales customer experience, as well as increase parts and labour revenue.
From Connected Car Marketing to OEM Parts Ecommerce Platforms, what sets us apart is our laser focus on data to enhance the car ownership experience, improve workshop efficiency and increase parts sales.
Let us know what you think - and for more information visit www.infomedia.com.au#automotiveaftersales#partsandservice#automotivetech#automotivecustomerexperience#drivenbydata
For automotive manufacturers and retailers, data is their most precious asset. It holds the power to transform the customer experience, revolutionize dealer efficiency and supercharge revenue. At Infomedia, we partner with the world's biggest automakers to break down their data barriers and to unify their data story from their disparate ecosystem. We turn their biggest data challenges into their next big advantage. With our portfolio of specialist solutions created specifically for the auto retail industry, Info Drive is our digital customer experience platform with unrivaled data crunching capabilities. It collects, cleanses and enriches data from every stage of the customer and vehicle life cycle. This powerful data engine then uses predictive AI to create relevant and personalized customer communications, forever staying. One step ahead of exactly what they need next. Super Service is an end to end after sales solution, but what sets it apart is that it's created with VIN, specific OEM parts and labor data. This means that every single interaction between customers and workshop teams can be faster, simpler and hassle free. So from the online service booking to the electronic vehicle inspection, customers see transparent and accurate prices, which builds trust and loyalty in the service experience in the dealership. Efficiency reaches a whole new level when this unique data combines with our leading service solutions to digitize and automate after sales operations. Microcat electronic parts catalog has transformed OEM parts sales. It is dependent on by over 1/4 of a million users in 186 countries. Microcat is used by dealer, collision and mechanical customers to get the right part first time, every time. Simple part is simply the easiest way for consumers and trade partners to buy genuine OEM parts online. This purpose built automotive platform powers end to end ecommerce programs for the world's leading. Automakers and retailers, data is everything, but on its own, it can't do anything. That's why our integrated data analytics platform is created exclusively for the automotive industry. It uses both enhanced data visualizations and predictive AI to measure dealership KPIs, generate accurate demand forecasts, and power effective marketing programs from OEM's and auto retailers. To collision repairers and fleet maintenance services, our Data as a service and API solutions integrate vital parts service and customer experience data with approved third party ecosystem partners. This means that Infomedia data is powering millions of transactions every day across the entire global automotive industry. The automotive technology landscape is evolving at tremendous speed. Those who stay ahead of the game will be driven by. Data accelerated by AI and powered by Infomedia.
