SimplePin’s Post

Insightful article highlighting the critical challenges and opportunities across the P&C Insurance Claims value-chain. #TechDebt and a lack of integrations across the #ecosystem cause delays, errors while increasing costs and homeowner frustration. At itel we're focused on empowering our Carriers to optimize the claims process through #DigitalTransformation, #UniqueData and expertise - Let's Go! #TheSourceForCertainty #insurtech #partnersuccess

Empowering Agents: A Deep Dive into DOXA’s Solutions and Supportive Ecosystem Navigating the insurance industry demands more than just policies. At DOXA, we recognize true support goes beyond coverage—it’s about growth, resources, & partnerships. https://ow.ly/bJjW50QLL4z

ICYMI at #AccelerateNow earlier this month. ➡️ Vertafore has launched the industry's FIRST policy binding capability within PL Rating—the leading personal lines comparative rater for independent agencies. Agents, brace yourselves. Now you can ⚡️ quote ⚡️ bind ⚡️ and issue policies all in one platform. Read more in Insurance Journal. ➡️

As most insurance leaders know, the claims function holds massive strategic potential but remains underutilized. But with competition tight in the Canadian insurance market, providers need to pull out all the stops to make a difference and gain a competitive edge. Claims transformation can seem like a daunting road to go down since claims capabilities are often constrained by legacy processes. We’ve produced a timely and insightful new report that charts a clear course for claims transformation. It outlines key drivers, identifies opportunities and challenges, and itemizes the concrete steps Chief Claims Officers can follow to rejuvenate their claims function for 2024 and beyond. For more details, read the full report, “Insurance transformation: Modernizing the claims function”: https://lnkd.in/gVCN5uFX Feel free to contact our advisory team to start developing a claims transformation strategy that makes a difference for your organization.

While APIs can streamline many aspects of insurance advisory and transactions, there's a vital human element that can't be overlooked. In traditional insurance, the personal touch, empathy, and guidance provided by human agents are invaluable, especially in regions where insurance literacy is low. Even as technology advances, there's still a need for human interaction, particularly in educating customers and helping them navigate complex insurance processes and terminologies. Empathy and active listening play a significant role in building trust and ensuring that customers feel understood and supported. The transition to a fully automated system raises important questions about how to balance the efficiency of self-administration with the value of having a real person intermediary. While automation can offer convenience and speed, it's essential to consider how to maintain a human connection and provide support for customers who may not be comfortable or familiar with fully automated processes. Ultimately, successful insurance systems of the future will likely involve a blend of technology and human expertise, where APIs facilitate seamless transactions while human agents provide personalized guidance and support when needed. It's about finding the right balance to meet the diverse needs of customers while embracing the benefits of technological innovation.

On May 8th, we're excited to host insurance experts, RSA and Munich Re, as we discuss global video telematics trends and how it's shaping the future of fleets and the insurance industry. Our roundtable of experts including Lytx, Inc.'s Simon Dicks, Michael Tansey CMIOSH, Neil Munro and Simon Rawlins will share their unique perspectives, case studies and latest insights. Don't miss out! #Telematics #VideoTelematics #VideoTechnology #Insurance #Fleet #FleetManagement #Webinar

Discover what’s ahead for technology and the insurance industry in 2024. Industry expert and panelist Jason Walker, President of Agency Revolution, shares his insights: Transforming the insurance industry:

Discover what’s ahead for technology and the insurance industry in 2024. Industry expert and panelist Jason Walker, President of Agency Revolution, shares his insights: Transforming the insurance industry:

Discover what’s ahead for technology and the insurance industry in 2024. Industry expert and panelist Jason Walker, President of Agency Revolution, shares his insights: Transforming the insurance industry:

Discover what’s ahead for technology and the insurance industry in 2024. Industry expert and panelist Jason Walker, President of Agency Revolution, shares his insights: Transforming the insurance industry: