We are thrilled to share that Tata Play Ltd, one of our esteemed initial clients, awarded us an Appreciation Certificate for our exceptional work! We collaborated closely with Tata Play to enhance their customer service by developing real-time listening capabilities, integrating multiple channels into a singular customer redressal interface, and significantly improving their first response time through the inclusion of WhatsApp as a communication channel. A big thank you to Tata Play for recognizing our efforts and trusting us to elevate their customer experience! Congratulations Sai Kiran Bade, Sairam Chidurala, Mahesh Raju and Madhu MR. Big cheers to the entire team that was a part of the efforts. #ClientSuccess #CustomerService #TeamWork #Simplify360
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I've been working hard lately and enjoying the process, folks... #storytime #business Hard work pays off! I wanted to let you know that I've been focusing on my English Communication Skills this year, for that reason, I am not quite often getting in touch with you on Facebook. • I've acquired expertise related to financial processes. ↓ #CallCenterAgent I am unable to explain everything in detail because our company prohibited 🚫 from talking about the product in public or the social media. #callcenterjobs In addition, I couldn't imagine myself interacting with foreigners breaking them down what is a 'statement' or even a 'payoff'. • It is something completely fascinating and engaging. #callcenterproblems I never felt like that before, working and at the same time desiring to get more about the product. #Concentrix #chapinero I would also like to add that the work environment is unique, Concentrix + Webhelp possesses an advantage when it comes to people and comparing them with other companies. #callcenterlife The majority of them are friendly and kind. In my opinion, it is the best 'aspect' or 'element' that we have. #foryoupage And finally, I would like to thank God. Without his approval, I would not be here.
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Let’s build Trust with people for BFSI with digital financial identity on block chain to give power back to people , not subjected miss sell with supper app approach. Offer LTV: Life time value to consumer , not LTV for our business .. with digital technologies it’s time to enable up buy cross buy by engaging with consumer , moving up from selling for Business LTV ! Till then we hear such trust less societies !
Someone please figure out what Kunal Credit baba is saying here. I'm literally gobsmacked 🤯 Are we a low trust country? Or as I thought all my life, we are way too trusting and innocent - by and large. And, thus get duped also ever so often. The guy makes some astounding references to superstars, super companies and then of course super apps (big flop show) which thrive in India as we are a low trust society. And the analogy he gives is of the Tata Group (not one company or app but the group) 🤷🏻♂️ Nice way to propagate his good for nothing app. Read this interesting article by The Morning Context from yesterday which bares out all its verticals and why they're under pressure: https://lnkd.in/gkxarEcS Let's see how many enlightened ones or fanboys figure out this video - LinkedIn has so many Gyan baba's anyhow!
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Here are the #ADSWELOVE from the last week. Do let us know which is your favourite. OMEGA SA Mumbai Indians Paytm Larsen & Toubro Samsung Electronics WhatsApp National Payments Corporation Of India (NPCI) Tata Group Prime Video & Amazon Studios Hilton Pantaloons #PowerofPrint #AWL #TimesofIndia #TOI #ImpactfulAds #ADS #ADsWeLove
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Product Manager - Paytm | Dean's Merit List | MDI Gurgaon'23 | ESCP, Paris | Culligan International EMEA | Activa.Inc | TCS
Do give it a try and share your thoughts about this new feature with us!
Iss Rakshabandhan, show your love with Paytm QR Rakhi aur khushiyan #PaytmKaro❤️ Generate & share Paytm QR Rakhi: https://m.paytm.me/AiQR
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Evolution is critical for any company to succeed - I’m sure this changes will enable better and stronger results, help our game changers develop and enable future opportunities
Today marks the day that Concentrix + Webhelp are now one brand, as Concentrix. A name you might know but not as you know it. Today we reinforce our continued commitment to design, build and run fully integrated, end-to-end solutions across the entire enterprise at speed and scale. Join us on this journey! #PowerOfConcentrix https://ow.ly/P6pT50RlAYE
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Partner ,Industry Leader Banking and Financial Mkts, IBM Academy Member for Banking , Global Business services, CIO, CTO,
Over the last few weeks there has been a lots of debate about Tata Neu making losses. How does a Super app make profits in long run. Do they need to enter Financial services. SBI yono is a good example of super app valued at 50 billion dollars. Is embedded finance a must in all Super apps. How do we ensure customer stickiness.
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This is what Jio-BP is
Curly Tales found a comforting pitstop - Jio-bp mobility station while driving to her weekend getaway. And here's how she felt refuelled and refreshed for her journey ahead. #YouDeserveMore #TheGreatIndianMobilityRevolution #Jiobp
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Watched 12th Failed day before yesterday on Disney + Hotstar . The movie was a refreshing take on the struggles of a UPSC aspirant from Chambal District .Though it was a story of an ordinary man with extraordinary hardworking skills , more or less this aspect can be seen in any such sort of a movie . But there are somethings that made the movie something out of the box .Here are my takeawyays from it : 1) The boy dreams of something that's so much beyond what people of his village would ever expect ,so one should learn to dream big even if he's good or poor in academics , hardwork brings it all . 2) He was resilient, even after failing in three attempts he did not quit .I am not even capable of talking about his struggles for getting three meals a day .Living in Mukherjee nagar he could have easily surrendered for other things -small businesses or maybe some exams easier than UPSC .But he was quite dertermined to make it to the Civil Services . 3)The sacrifice made by his girlfriend .The moment we see her leaving with teary eyes after being insulted by Manoj's friend .She's griefed by his comments but speaks only in favor of Manoj ,she says she loves him so that he can change his world .She doesn't want to come in between him and his academics . 4) When Manoj doesn't even ask about his friend after mains result .The film could've shown it in a certain better way , but it chose to show the reality sometimes success gets in our head and we become little less considerate of others . 5)The sacrifice by his teacher : Even after hailing from a poor family himself , he chooses to send money to Manoj's family so that they can keep up with their expenses .Such act of kindness is rare to be found on this planet . So many things to learn from a single movie .I found it worth to share in this post .What's your take from this inspiring Journey of Manoj Sharma IPS ? #twelfthfailed #ManojSharmaIPS #restart
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Leading Affordability Business @ Tata Digital | Digital Products & Growth | Lending & Credit Cards | Tata Pay Later | Dabbling with AI
The one card that made me switch from Diners Black! The HDFC Tata Neu Infinity card offers 1. A base reward rate of 1.5% even on UPI payments (Rupay variant can be chosen) 2. 5% cashback on all spends at Tata Neu using the card, including bill payments and gold, with no capping 3. Additionally 5% on all spends on the neu app (Overall 10% rewards). This isn’t a product prop but a Tata Neu Pass proposition 4. Cherry on top is the Domestic and International lounge visits. It's like having the best of all worlds! While it may not be a sustainable option in the long run, let's enjoy the benefits while they last. For all other spends, I still rely on my trusted Diners Black card! You can try and checkout too (First year free). This comes from a long term Credit Card enthusiast and who understands the product in depth. Also, let me know your thoughts. https://lnkd.in/gnempBJ2 P.S. Enrolled for this before joining Tata Digital #CreditCardRewards #TataNeuInfinity #HDFCCreditCard
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What a delightful surprise from Tata Neu - a symbol of growth, and nurture, much like the culture at Tata Digital. This surprise plant arrived just as I was deep into the pages of “#TataStories”, a book that reflects our rich heritage and the narrative of innovation that we’re all part of. It sits perfectly on my desk, amongst my favorite things: a good book, a symbol of care, and, yes—a nod to my downtime with the PlayStation. This gesture is a testament to the most important KPA for us, our Customer Satisfaction, that we, as Tata employees, strive to provide and also have the privilege to receive. It's a living reminder of our commitment to trust, positivity, and inclusion—a culture fostered by Sunandan Das Pavan Podila Sidhanshu Bansal Ankur Garg Janaki Naik who lead by example. As we celebrate reaching significant milestones in MarTech this year, overcoming challenges that seemed as arduous as they were rewarding, this little green friend stands as a metaphor for what we've built together: an environment where every individual can flourish. Feeling incredibly happy, surprised, and positively charged for the journey ahead with Tata Digital! As always Harish Bhat please keep coming with these gems, next up a signed copy from your fanboy . #LifeAtTataDigital #Customer #EmployeeExperience #Growth #Innovation #MarTech #MarTechStack #MilestoneAchievements #TataDigital #Tata #TataBrands
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39,999 followers
Just a simple guy with simple thoughts and simple life style, working at Simplify360 (A Nextiva company)
1moHuge thanks to my team, Simplify360 & Nextiva for giving me the opportunity and supporting my growth.