Sinergify’s Post

When Salesforce Service Cloud and Jira are integrated, support reps can swiftly escalate cases needing engineering assistance directly within Salesforce. They can also update and track case progress seamlessly, speeding up resolution and improving customer satisfaction. Learn how here. 👉 https://ow.ly/R3Gh50Sfbk1 👈 #jira #salesforce #salesforcejiraintegration #grazitti

🔄 Enhance Your Jira Experience with Field Behaviours! Unlock the full potential of your issue management with dynamic field updates, custom configurations, and automated data integration using Field Behaviours for Jira Cloud. 🌐External Data Integration: Easily use external data from your APIs to streamline configurations. ⚙️Advanced Configuration: Customize field names, descriptions, and values with precise control. 📋Conditional Requirements: Set fields as required or read-only based on specific conditions. 🤖Enhanced User Experience: Improve efficiency and accuracy with automated field behavior. Transform your Jira workflows and make issue tracking more effective! 🔗For More Information: https://lnkd.in/dyPw68jw 🔗All Our Apps: https://lnkd.in/dwakZxhh #Jira #FieldBehaviours #Automation #APIIntegration #ProjectManagement #Atlassian #AtlassianMarketplace

According to research carried out by Salesforce, the average number of applications used across enterprises exceeds 1,000, with fewer than 30% being integrated.  When you use #SaaS platforms like #Salesforce and #Jira in isolation, you risk building communication silos. This can lead to disjointed workflows, where different parts of a project or process are managed in separate environments. Learn how you can harness the potential of these tools by integrating them: https://lnkd.in/gMArRHmG #integration #sinergify

I’m sure there are many things from #Know24 that will surprise you, just like they did for me! The Inclusion Cloud team has put together a detailed recap with all the highlights!    Interested in driving efficiency in every corner of your business with ServiceNow? Send me a DM; I’m here to help with all your digital transformation needs!  #ServiceNow #PutAIToWork #DigitalTransformation 

Elevate your digital strategy and IT operations with our tailored ServiceNow solutions. Book a consultation today, dive into a world of possibilities, and receive a stylish ServiceNow hoodie as our gift to you. ➡️ GET A HOODIE: https://lnkd.in/eyZQdsb8 #XenTegra #ServiceNow #ServiceNowPartner

How can digital transformation revolutionize your SaaS product? Explore how Atlassian, a global leader in collaboration and productivity software, successfully navigated their digital transformation journey to enhance their product offerings and operational efficiency. 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀: 𝐀𝐠𝐢𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧: Adopting DevOps and cloud technologies enhances agility and enables rapid innovation, crucial for staying competitive in the SaaS industry. 𝐃𝐚𝐭𝐚-𝐃𝐫𝐢𝐯𝐞𝐧 𝐃𝐞𝐜𝐢𝐬𝐢𝐨𝐧𝐬: Utilizing AI and analytics to drive product development and customer engagement strategies can lead to more informed and effective business decisions. Let’s connect for more insights and stories on digital transformation!📈 #ecommerce #techrevolution #techupdates

Bug reporting portal. Use FeedbackLoop today 🚀 #customersupport #support #customerlife #customervalue #productmanagement #productmanagerlife #productmanagerjobs #productmanagementlife #productmanagementtips #productmanagementjobs #saas #userfeedback #customerfeedback #softwareasaservice

Thinking of offering your software as on-premises in addition to SaaS ❔ Consider the following four aspects 🎯 💲 The additional cost of having an on-prem offering can be significant. Give the decision the same attention that you would to investing in a new product line. 🏭 Offering SaaS and on-prem requires different mindsets, e.g., in development, packaging, deploying, documenting, releasing, monitoring, support, incident management, updates, and contracts. It's not just money; it's also how your organization is set up. 💹 Some efforts may scale very differently compared to SaaS, e.g., if your on-prem offering includes setup and monitoring for your B2B customers, there will be additional manual effort with every customer and every update. A simple cost coverage check is good, but it may not tell the full story. Are there enough of the needed people available on the market? How fast can you hire and train them? 👨💻 If you do decide to go for both on-prem and SaaS, have mostly the same people be responsible for both versions with clearly stated goals. This will get them to optimize for both use-cases and implicitly minimize the efforts and costs. E.g., having many micro-services may be cool for SaaS and CI/CD, where you only operate one version of the product at any time, but may be a pain for on-prem, where different customers are running different versions and your ability to make changes depends on preset windows. #cto #ceo #technology #saas #onpremises #onpremise

At the end of the recently completed Knowledge 2024 conference, #Microsoft and #ServiceNow made an announcement that all customers need to be aware of and should start to prepare for. I cover the announcement and what it all means for customers in this blog. #sourcing #procurement #GenAI