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🚨 Google's AI Overview 🚨 There have been a lot of errors – some hilarious, some dangerous – since the roll out of Google’s AI Overview. Famously, the AI Overview feature recommended the searcher to put glue on their pizza to help the cheese stick better to the crust. While it seems amusing, if you are advertising Elmer’s Glue and your ad shows up next to this search, it could look like your brand recommended this recipe tweak. Talk about a branding nightmare. So, what can an advertiser do to avoid what could be a huge fiasco? 📈 First Party Data - Google’s AI Overview struggles with nuanced understanding. - It misses the complexities of searches, leading to oversimplified or problematic recommendations. - Customer data can steer Google towards the type of searches that drive purchases… and in the example above, you’d be able to steer an Elmer’s Glue ad away from Pizza searches. 👥 Human Oversight - AI can help us conquer more work in less time, but still requires a human touch.  - Relying on AI for ad content, targeting, and placements can, at best, lead to wasted spend, and at worst a branding emergency, negative press, and going out of business. - Human expertise on what is and isn’t important to your business, and finding ways to feed Google that data, will steer the AI in the right direction. 🌐 Search Coverage - Search, Performance Max, and Shopping campaigns are all available to show up in Google’s AI Overview placements.  - Ensure these campaigns have coverage on the content you want to show up for. - Add in negative targeting restrictions on the placements you don’t. Google's AI Overview feature, no matter how problematic, is here to stay. It’s critical to find a way for your business to show up when it makes sense and to not show up when it could be problematic for your brand. Unsure where to start? Read more about the other changes coming to Google this year in our 2024 Google Marketing Live Recap and feel free to reach out to work with our expert team! Read More: https://lnkd.in/g_7cScke #AI #GoogleAI #AIOverview #HumanOversight 

  • Image of pizza with glue next to it with the copy: "For the Record: We don't recommend glue on pizza"
Eric Siu ✓

Founder @ Growth Marketing Agency - Single Grain, Podcaster @ Marketing School + Leveling Up

4mo

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