SitelogIQ’s Post

Started off yesterday with a great panel from Cincinnati Business Courier regarding the Future of Cincinnati. Lee Crume, Kimm Lauterbach, Darryl Haley with Sorta, and Michael Schuster of MSA. Fascinating dialogue about what has been accomplished, what is in the pipeline, what's to come or needs to come, and who we don't want to be as much as who we want to be as a region. Thanks Jamie Smith for bringing everyone together with an eye on the future of #Cincinnati #NKY and our entire region. Cool fact - Metro ridership is 110% since pre-pandemic. Talking about leading the way on innovation regarding connectivity, access, and collaboration for our communities. Kudos SORTA! And, as usual from my perspective - GO TEAM GO! #economicdevelopment

SaveYour.Town's last webinar with Dell Gines about collaboration emphasized some key insights. Looking for that one company to come to town is not an economic development approach that works in rural. We must learn to collaborate regionally to move forward successfully. Starting with meaningful conversations can help us bridge barriers and cooperate. By focusing on our shared passions and interests, we can build the bridges that drive real progress in our communities. The best collaborators often come from "regular people" who make decisions every day about how to work together and stretch our limited resources. It will be easy enough to work regionally for better success. If you didn’t get a chance to participate, you can still view the webinar https://rpb.li/CqKG

Please see the link below, like, share and follow

After two decades in sales and tech, I’m continually amazed at how small the world feels and how our values, experiences, and networks intersect in the most unexpected ways. Last Friday, I had the pleasure of reconnecting with Ian Rae, an industry leader with an incredible story. Ian shared his collaboration with Ben Zoldan of Story Leaders—an experience that deeply resonated with me. Ben’s workshops during my time at Beanfield profoundly shaped my approach to emotional intelligence and leadership. The bonds I formed with those who shared that experience have stayed strong. Just this summer, Dave Kuznecov and I connected at the prestigious launch of Telehouse Canada with Andrew Fenton at the Fairmont Royal York in Toronto, and reminisced about the transformative stories we swapped during our cohort. Our conversation then shifted to Vytal's mission to build fiber networks across North America. Ian reflected on his own childhood, watching his dad contribute to building the Montreal-Quebec fiber route for Videotron. By pure happenstance, Ian commented, “Isn’t it crazy how some technology gets discarded within five years, while the fiber we put in the ground lasts forever?” And unbeknownst to him, he struck a deep chord. Why? Because that is my "why". When I first encountered fiber optic connections in the mid-2000s at Openface Internet, I realized that of the many technologies we were developing, fiber was the one with a quality of permanence—an enduring, foundational element even today. In many ways, fiber is my legacy, just as it is Ian’s dad’s legacy. It’s also the stories we share and the human connections we form that define our journey. Here’s to building the infrastructure and connections that last a lifetime—both in technology and in life.

🚀 Just a little something that has been in the works for quite a while! 🎨 Branding touches every part of the business, so the work has to be from the ground up. 🌟 I’m so proud of where this company has been, and I’m even more excited about where we are going. The journey continues, and I’m thrilled to be a part of it! 💼 #Branding #Rebranding #BusinessGrowth

"Having grown up poor in Brooklyn, I learned early on how to be resilient. Joining the U.S. Air Force at 17 and serving seven years on active duty, I learned to be focused on the mission. Working in major corporations including Raytheon, Sprint International, France Telecom, and AOL, and rising through the ranks to become an executive, I learned importance of hard work. After starting my own company, VARCom Solutions, 20 years ago, I got involved in the community in multiple ways, and learned how everyone can make a difference and have an impact on people's lives. In my community service roles, I have always been willing to step up and fill leadership roles and address the issues of greatest impact. In each of these roles, I have tried to identify any gaps that might exist and build consensus on the best ways to make the greatest impact. From chairman of the Dulle Regional Chamber of Commerce (the first Latino to chair a mainstream chamber in Virginia history), to Chairman of the Virginia Board of Workforce Development, to Chairman of the Virginia Advisory Committee to the U.S. Commission on Civil Rights, to Chairman of the GO Northern Virginia economic development initiative, to Chairman of Leadership Fairfax, to Chairman of the Friends of the National Museum of the American Latino (where I successfully led the effort to pass the authorization bill in Congress), to creating and Chairing the American Latino Veterans Association, to running for the Virginia House of Delegate (endorsed by the Washington Post), and serving on many nonprofit boards—in every leadership role I have strived to bring people together to work to make the biggest positive impact on the most people. So, the keys words that come to mind are resilience, mission-focus, hard work, impact, and service. Always do your best to do your best in everything your do, do it for the right reasons, try to be a servant leader, and stay humble." - Danny Vargas, VARCom Solutions #LoudounPosible #LoudounPossible #VocesDeExito #VoicesOfSuccess #HispanicHeritageMonth

Hey Philly, need help staffing your organization?! Check us out -- Mondo was just awarded Silver for Best Staffing Services in the Philadelphia region! If you ever have struggled with filling your open positions, let's chat now about how Mondo might be able to help you out with future needs!

Yesterday, Dell Technologies mandated its sales division will work onsite 5 days a week starting next week per a memo sent out by two sales leaders, according to an article by Bloomberg's Jo Constantz (🔗 in comments). An RTO mandate has "lost the plot" (one of my favorite sayings for when you "become confused by or unable to deal with a situation") when: 🛑 Leaders communicate a significant disruptive change to current work norms via memo and that is considered best practice to gain buy-in and understanding from the workforce impacted. (Cue the illustration by Gaping Void in comments). 🛑 People are given two business days to comply with that major change (see above). 🛑 There are "exceptions" ("member who CAN work from a Dell office" "we know situations will arise") that will inevitably cause confusion, inconsistencies in execution and prompt questions of "fairness." As I have said in a previous post, it's not just the ability to attract and retain talent that will likely take a hit (which may be the point with both Amazon and Dell), but just as importantly this type of mandate will likely undermine the increased engagement and performance they are trying to achieve. Instead of doubling down on more days in the office: ✅ Start with the performance challenges that, according to the article, prompted the 5-day mandate: productivity, adapting to a division reorganization and selling more high-powered servers optimized for AI. ✅ Empower teams--"We need to (fill in the performance objective blank), where, when and how do we achieve those objectives most effectively." ✅ Introduce THEM to a consistent process that guides THEM--the people closest to the customer and to each other--to determine the parameters of a flexible work model that makes the most sense based on their teams unique realities. You can use the current 3-day-in-office mandate as a starting point (but be open to adapting it based on what individual teams come up with). It bears repeating what I said when I appeared this past weekend on NBC News Sunday TODAY with Willie Geist to respond to Amazon's 5-day RTO mandate (🔗to full segment in comments): 💡 “This was a crisis-driven execution of flexibility. Now, it's time to go back and optimize that flexibility for the workforce and the business. Not try to roll back the clock to 2019." #reimaginework #workflexibility #flexiblework #performance #RTO #mandates #talent #leadership #innovation #hybrid #futureofwork

Managing through change is crucial in professional settings. It equips teams with the tools and knowledge to navigate evolving landscapes, such as contact centers and customer experience. Events like the NECCF Fall Forum provide valuable insights and best practices to help professionals manage change effectively.

Comcast is proud to invest in our hometown of Philadelphia including awarding more than $5 million to local organizations for digital skills training and workforce preparedness in 2024. #IWorkForComcast https://comca.st/3ZiCfs4