Struggling with how to handle customs charges for international orders in your e-commerce business? It's all about clear communication with your customers. Let them know upfront about possible extra fees and provide resources for them to understand these charges. Good customer service is key—equip your support team with the knowledge to assist customers effectively. How do you approach this challenge in your business?
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International Marketing Executive || Kronox Lab Sciences Limited || MBA - Marketing Management || FMS - Baroda (Batch: 2022 - 2024) || BCom (Batch: 2019 - 2022) || MSU
Let's explore how goods traverse the global trade landscape to reach their final destination. 🚚🚢✈️ 🌍 Navigating the Goods' Journey in International Trade: From Lead Generation to Final Destination 🌍 1. Lead Generation: The process begins with identifying potential buyers or partners through market research, networking, and trade shows. This stage involves understanding market demands, consumer preferences, and emerging trends. 2. Follow-ups, Negotiation, and Agreement: Once leads are identified, communication and follow-ups take place to get the order and negotiations to finalize terms, including pricing, quantity, delivery schedules, payment terms, and Incoterms. Contracts are drafted and agreed upon by both parties, outlining the responsibilities and obligations of each. 3. Order Placement: With agreements in place, orders are placed with suppliers or manufacturers. This involves specifying product details, packaging requirements, and any customization needed to meet buyer preferences. 4. Production and Manufacturing: Suppliers commence production based on the specifications provided. Quality control measures are implemented to ensure products meet agreed-upon standards before shipment. 5. Dispatch from Supplier: Once the goods are ready, they are dispatched from the supplier's location. Depending on the distance and transportation mode, goods may be transported by road, rail, or a combination of both to reach the port of origin. 6. Transit to Port of Origin: Goods are transported to the designated port of origin, where they undergo documentation and customs clearance procedures before being loaded onto vessels or aircraft for international transit. 7. Sea or Air Transit: Depending on the urgency and cost considerations, goods are shipped via sea or air transit. Sea freight offers a cost-effective option for large volumes, while air freight provides expedited delivery for time-sensitive shipments. 8. Destination Port: Upon arrival at the destination port, goods undergo customs clearance and inspection procedures to ensure compliance with local regulations. Documentation, including bills of lading and commercial invoices, is processed to facilitate the release of goods. 9. Transportation to Buyer Location: Once customs formalities are completed, goods are transported to the buyer's designated location. This may involve further inland transportation by road or rail to reach the final destination. 10. Delivery and Follow-Up: Upon receipt of the goods, the buyer inspects the shipment to verify quantity and quality. Any discrepancies are addressed through communication between the buyer and seller. Regular follow-ups ensure customer satisfaction and address any post-delivery concerns. This comprehensive process highlights the intricate steps involved in facilitating international trade, ensuring transactions and delivery of goods to buyers worldwide.🌍📦
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WHAT CHALLENGES DO U.S. BASED COMPANIES FACE WHEN SERVING A GLOBAL MARKET? 1) Customs and Duties Compliance: Concern: Navigating international customs regulations is complex, and each country has its own rules for importing goods. Failure to comply can result in delays, fines, or shipment returns. Impact: Shippers need to ensure proper documentation, tariff codes, and compliance with country-specific regulations. Any mistake can cause delays and added costs. 2) Shipping Costs and Pricing: Concern: International shipping costs are significantly higher than domestic rates due to factors like long distances, fuel surcharges, and carrier-specific pricing models. Impact: Balancing competitive shipping prices with profitability is a major challenge. eCommerce shippers also need to account for fluctuating rates due to global economic changes. 3. Delivery Speed and Carrier Reliability: Concern: Meeting customer expectations for fast and reliable shipping is harder with international orders, where delays are more likely due to customs, logistics, or geopolitical issues. Impact: Long shipping times can lead to poor customer experiences and increased customer support inquiries. Shippers need to work with reliable carriers and optimize shipping methods. 4) Returns Management Concern: Handling international returns is far more complicated than domestic returns due to customs, reverse logistics, and shipping costs. Impact: Shippers face challenges in developing an efficient return process that minimizes costs and maintains customer satisfaction. Complications with duties, taxes, and local regulations add to the complexity. 5) Currency Fluctuations and Payment Methods: Concern: International transactions often involve different currencies, and fluctuating exchange rates can affect profitability. Impact: Shippers need to monitor exchange rates to mitigate the risk of currency fluctuations and ensure that customers have access to their preferred local payment methods, which can vary significantly by region. With cross border sales representing as much as 25% of total sales, these concerns require careful planning, good partnerships with logistics providers, and strong customer communication to ensure smooth international shipping operations. #ecommerce #internationalecommerce #crossborderecommerce #internationalshipping #peakseason #logistics #internationallogistics #customerexperience
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Founder - Etail Consultants Private limited | Amazon Certified E-commerce Training company | Cross Border e-commerce Expert|
𝐓𝐡𝐞 𝐔.𝐒. 𝐂𝐫𝐚𝐜𝐤𝐝𝐨𝐰𝐧 𝐨𝐧 𝐓86 𝐂𝐥𝐞𝐚𝐫𝐚𝐧𝐜𝐞: 𝐔𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 𝐭𝐡𝐞 𝐈𝐦𝐩𝐚𝐜𝐭 𝐨𝐧 𝐂𝐫𝐨𝐬𝐬-𝐁𝐨𝐫𝐝𝐞𝐫 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 🌎 The recent enforcement of stricter regulations by U.S. Customs on T86 clearance has significantly disrupted the cross-border e-commerce landscape. As a result, many customs brokers have ceased operations, leading to higher #logistics costs and considerable delays in #shipping. This shift presents new challenges and #opportunities for #businesses involved in #international #trade. 𝐊𝐞𝐲 𝐅𝐚𝐜𝐭𝐨𝐫𝐬 𝐃𝐫𝐢𝐯𝐢𝐧𝐠 𝐭𝐡𝐞 𝐓86 𝐂𝐥𝐞𝐚𝐫𝐚𝐧𝐜𝐞 𝐂𝐫𝐚𝐜𝐤𝐝𝐨𝐰𝐧: 𝐈𝐧𝐜𝐫𝐞𝐚𝐬𝐞𝐝 𝐑𝐞𝐠𝐮𝐥𝐚𝐭𝐨𝐫𝐲 𝐃𝐞𝐦𝐚𝐧𝐝𝐬: The volume of cross-border e-commerce shipments has overwhelmed U.S. Customs, primarily due to the $800 tax exemption policy. 𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬 𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐒𝐭𝐫𝐮𝐠𝐠𝐥𝐞𝐬: Many logistics providers face challenges with inadequate review systems and a lack of expertise in the cross-border e-commerce model. 𝐂𝐨𝐬𝐭-𝐂𝐮𝐭𝐭𝐢𝐧𝐠 𝐌𝐞𝐚𝐬𝐮𝐫𝐞𝐬: The focus on reducing costs has led to non-compliance and incomplete clearance documentation, affecting both logistics companies and e-commerce platforms. 𝐋𝐚𝐜𝐤 𝐨𝐟 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐒𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐬: The lack of consistent digital governance and regulatory standards across countries complicates the management of cross-border shipments. 𝐈𝐦𝐩𝐚𝐜𝐭 𝐨𝐧 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬: 𝐇𝐢𝐠𝐡𝐞𝐫 𝐂𝐨𝐬𝐭𝐬: With fewer qualified customs brokers, the costs for compliance and meeting regulatory standards have increased, leading to higher prices for international shipments. 𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬 𝐒𝐡𝐢𝐟𝐭𝐬: Companies may need to reroute cargo to less busy ports, affecting their logistics plans and increasing the demand for T86 clearance at alternative locations. For sustainable growth in the cross-border e-commerce logistics sector, it's crucial to focus on safety, #compliance, and effective risk management. Collaboration is key to developing a #transparent and practical #regulatory #framework. #crossbordertrade #crossborder #ecommerce #CrossBorderEcommerce #GlobalTrade #EcommerceLogistics #CustomsRegulations #TradeCompliance #InternationalShipping #EcommerceChallenges #LogisticsManagement #RegulatoryCompliance #GlobalBusiness
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Some exporters mistakenly perceive Incoterms® as mere jargon, a three-letter abbreviation that gets written into contracts and then appears on invoices and Customs declarations. However, mastering the use of Incoterms® can empower exporters, enabling them to save money, minimise delays, and enhance customer satisfaction. In this “How to” Guide, we will summarise Incoterms®, what they do, and some of their shortcomings. We will also briefly examine what each of the 11 rules means for exporters. #incoterms2020 #exporting #exporter #internationaltrade #importexport #howto
How To Use Incoterms® Effectively – A Guide for Exporters
strongandherd.co.uk
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U.S. Customs Changes: Implications for Cross-Border E-Commerce Recent adjustments to U.S. customs requirements have a direct impact on cross-border e-commerce. Starting April 13th, advanced presentation of low-value shipment data is required, potentially resulting in significant delays in shipments to the United States. #CustomsRegulations #CrossBorderCommerce These changes imply that companies must adapt their processes to ensure timely and accurate submission of the data sets required by customs authorities. Non-compliance with these new requirements can lead to not only shipment delays but also penalties and financial damages. #Compliance #SupplyChain Furthermore, the implementation of cargo messages to communicate with entry declarants in shipments with vague descriptions adds another layer of complexity for companies operating in cross-border e-commerce. #Logistics #Ecommerce In summary, these U.S. customs changes demand a swift and effective response from companies to minimize impacts on their operations and uphold customer satisfaction in this competitive landscape. #BusinessOperations #CustomerSatisfaction Additionally, businesses must prioritize transparency and precision in their shipping data submissions. This includes providing comprehensive product descriptions and accurate HS codes. Visualizing how non-compliance with the new customs requirements can impact both businesses and end consumers, with packages being held up and extended delivery times, can further underscore the urgency of adapting swiftly and precisely to maintain efficiency in cross-border e-commerce, notwithstanding the challenges posed by the U.S. customs changes. #Transparency #Efficiency
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If you run a cross-border eCommerce business, you don't want to be bothered by customs - you want it to run as smoothly as possible. In order to do so, there are a few topics to pay special attention to: ✅ Delays: Time is money, and delays impact both. Every moment goods are stuck, costs increase and more operational resources are needed. Let's explore possibilities to minimize delays and optimize efficiency. ✅ Customs Duties: When it comes to international trade, customs duties are more than just taxes; they directly impact your profit. Either you lose a part of your profit margin or you increase the prices for your customers - which makes you less attractive to customers abroad. But there is a lot of potential in customs duties. If you use them right, they can even become a competitive advantage. For example in the last few years several countries set up new schemes to allow imports without paying duties when the value is below a certain threshold. ✅ Returns: Dealing with returns can be costly, especially when crossing country borders. But there are tactics to streamline return processes, mitigate expenses, and enhance customer satisfaction. In the upcoming weeks, I'll be focusing on each of these topics individually, sharing insights and actionable solutions to help you overcome these challenges. If you are interested in certain strategies, let me know in the comments. #customs #crossborder #ecommerce #logistics
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Sending express delivery to Indonesia at VietAviation will help your shipment reach the recipient quickly but at a very cheap price. To send express delivery to Indonesia at VAC (VietAviation); you can follow these steps: Step 1. Contact VietAviation: Customers can contact the company by phone, email or come directly to the office to request express delivery service to Indonesia. Staff will advise in detail about the service, cost and shipping time. Step 2. Prepare goods: Pack the goods carefully, ensure safety and maintain product quality. Use sturdy packaging; moisture-proof and label with full information of the sender, recipient, and detailed address. Step 3. Declare goods information: Fill in full information about the type of goods, weight, value and related documents (invoice, quality certificate, etc.); to ensure compliance with customs regulations. Step 4. Send goods to VietAviation: Customers can bring packaged goods to VietAviation office; or request door-to-door pick-up service. Staff will check and confirm goods information. Step 5. Pay the cost: Pay the shipping cost according to the agreement with VietAviation. The company will provide a receipt and shipping tracking code so you can check the status of the goods. Step 6. Track the shipping: Use the tracking code to check the shipping process. VietAviation will update shipping information and notify when the goods have arrived in Indonesia. Step 7. Delivery in Indonesia: When the goods arrive; VietAviation will coordinate with local partners to complete customs procedures and deliver the goods to the recipient. You will be notified as soon as the goods are successfully delivered. Step 8. Post-shipment support: If there are any problems related to the shipping process; you can contact VietAviation for timely support. When sending express delivery to Indonesia, you need to note the following points to ensure the shipping process goes smoothly: – Check import regulations – Prepare necessary documents – Pack carefully – Choose a reputable service – Clearly state recipient information – Track the package – Calculate costs – Check prohibited goods >Send goods to China via post: https://lnkd.in/gGgwt2dM >Cheap express delivery to China: https://lnkd.in/gD_xf7xs >Process of transporting goods from China to Vietnam: https://lnkd.in/g3mx4XUv >Safe and economical express delivery to China: https://lnkd.in/dDHv6NGy CONTACT INFORMATION: ☎ Hotline: 0842001900 – 0908.315.806 📍 Office: 51B Hong Ha, Ward 2, Tan Binh District, Ho Chi Minh City 📫 Email: booking@vietaircargo.asia 🌐 Website: www.vietaircargo.asia
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Sending express delivery to Indonesia at VietAviation will help your shipment reach the recipient quickly but at a very cheap price. To send express delivery to Indonesia at VAC (VietAviation); you can follow these steps: Step 1. Contact VietAviation: Customers can contact the company by phone, email or come directly to the office to request express delivery service to Indonesia. Staff will advise in detail about the service, cost and shipping time. Step 2. Prepare goods: Pack the goods carefully, ensure safety and maintain product quality. Use sturdy packaging; moisture-proof and label with full information of the sender, recipient, and detailed address. Step 3. Declare goods information: Fill in full information about the type of goods, weight, value and related documents (invoice, quality certificate, etc.); to ensure compliance with customs regulations. Step 4. Send goods to VietAviation: Customers can bring packaged goods to VietAviation office; or request door-to-door pick-up service. Staff will check and confirm goods information. Step 5. Pay the cost: Pay the shipping cost according to the agreement with VietAviation. The company will provide a receipt and shipping tracking code so you can check the status of the goods. Step 6. Track the shipping: Use the tracking code to check the shipping process. VietAviation will update shipping information and notify when the goods have arrived in Indonesia. Step 7. Delivery in Indonesia: When the goods arrive; VietAviation will coordinate with local partners to complete customs procedures and deliver the goods to the recipient. You will be notified as soon as the goods are successfully delivered. Step 8. Post-shipment support: If there are any problems related to the shipping process; you can contact VietAviation for timely support. When sending express delivery to Indonesia, you need to note the following points to ensure the shipping process goes smoothly: – Check import regulations – Prepare necessary documents – Pack carefully – Choose a reputable service – Clearly state recipient information – Track the package – Calculate costs – Check prohibited goods >Send goods to China via post: https://lnkd.in/gGgwt2dM >Cheap express delivery to China: https://lnkd.in/gD_xf7xs >Process of transporting goods from China to Vietnam: https://lnkd.in/g3mx4XUv >Safe and economical express delivery to China: https://lnkd.in/dDHv6NGy CONTACT INFORMATION: ☎ Hotline: 0842001900 – 0908.315.806 📍 Office: 51B Hong Ha, Ward 2, Tan Binh District, Ho Chi Minh City 📫 Email: booking@vietaircargo.asia 🌐 Website: www.vietaircargo.asia
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Customs compliance specialist Tariff and international trade consultant Owner at Vlachos Athanasios customs clearances
The Key to Seamless Trade: The Role of Efficient Ports in Customs 🛃 operations and Customer Satisfaction As a seasoned customs broker, I’ve witnessed firsthand the pivotal role that well-operated ports play in international trade. A port’s efficiency is not just about moving cargo; it’s the cornerstone of effective customs transactions and, ultimately, customer satisfaction. Efficient ports streamline the customs process, ensuring that goods are cleared swiftly and accurately. This efficiency is crucial in minimizing delays and avoiding demurrage charges, which can be costly for both importers and exporters. By reducing bottlenecks, we ensure that goods reach their destination on time, maintaining the integrity of supply chains. Moreover, well-operated ports contribute significantly to customer satisfaction. When goods are processed quickly through customs, it not only reduces waiting times but also ensures product quality, especially for perishable goods. This efficiency strengthens customer trust and reinforces the reliability of the services we provide as customs brokers. In essence, efficient port operations and streamlined customs processes are more than just logistical concerns; they are the lifeblood of global trade and customer satisfaction. #CustomsBrokerage #InternationalTrade #PortOperations #CustomerSatisfaction #GlobalTrade
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Are you in need of sending goods to Jiangxi, China? This is one of the largest and economically developed provinces in China where many industrial parks and businesses operate. Sending goods to Jiangxi is very important to maintain business and trade activities with this locality. In the article below; we will provide you with useful information on how to send goods to Jiangxi effectively and cost-effectively. Send goods to Jiangxi with the appropriate shipping method To send goods to Jiangxi, China effectively; the first thing you need to do is choose the shipping method that is suitable for the type of goods and the level of urgency. Choose the appropriate form of shipping to Jiangxi Send goods by air: Fast and safe if you need to send urgent goods or high-value goods; air shipping service will be the optimal choice. With a delivery time of only 2-5 working days, you can rest assured about the safety and speed of your shipment when sending goods to Jiangxi. Shipping by sea: Save costs for large or non-urgent shipments; shipping by sea is an effective cost-saving solution. Although the delivery time will be longer, the shipping cost will be significantly lower than by air. The process of sending goods to Jiangxi is clear and transparent Large shipping companies such as VietAviation are reliable choices for sending goods to Jiangxi. With a wide distribution network and a team of professional staff; ensuring safe and on-time delivery. Packing goods and preparing papers: Packing goods safely to ensure your goods are delivered safely; packing goods carefully is very important. Use sturdy carton boxes; make sure to clearly label and label if the goods are fragile. Prepare all necessary documents: Before sending goods, prepare all necessary documents such as invoices, bills of lading, customs documents... to facilitate customs clearance of goods. At Vietaviation, we strictly follow clear procedures, ensuring transparency during the process of sending goods to Jiangxi so that goods are delivered to their destination safely and most effectively. Track the shipping process: Use an online tracking system; VietAviation has an online tracking system, helping you easily grasp the status and location of your shipment throughout the shipping process. >Gửi hàng đi Trung Quốc bằng bưu điện: https://lnkd.in/gGgwt2dM >Chuyển phát nhanh đi Trung Quốc giá rẻ: https://lnkd.in/gD_xf7xs >Quy trình vận chuyển hàng Trung Quốc về Việt Nam: https://lnkd.in/g3mx4XUv >Chuyển phát nhanh đi Trung Quốc an toàn tiết kiệm: https://lnkd.in/dDHv6NGy
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