Complex incidents can overwhelm any incident response team. They require a systematic and coordinated approach to handle them successfully. In this article, we share some best practices to handle complex incidents, such as defining the scope, establishing the timeline, implementing containment, conducting eradication, performing recovery, and conducting lessons learned. These steps can help you manage complex incidents effectively and efficiently, as well as improve your incident response skills and processes. What are some other tips or strategies that you use to handle complex incidents? Share your thoughts with us!