Technical Support’s Post

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If your technical support team is blamed for a network outage but you lack evidence to prove otherwise, what would you do? It's a tricky situation, but don't panic! You need a clear strategy to navigate the accusations, assess the impact, and communicate effectively with stakeholders. Remember, transparency and a methodical approach are your best allies. How would you handle such a predicament?

Your team is accused of causing network downtime. How do you prove your innocence without evidence?

Your team is accused of causing network downtime. How do you prove your innocence without evidence?

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