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Do you trust AI? 🤖 Katie Lee, Sr. Design Strategist, explores the universal needs that products and technology need to meet to build user trust.

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Senior Design Strategist @ Smart Design | Research, Strategy, Product Innovation

AI tools and technology (Generative AI, AI agents, Conversational AI) faces a growing trust issue with consumers. Does your AI tool or feature have a trust gap? My recent work at Smart Design dives deep into this critical issue. In this article, I explore the 6 key needs your product should look to meet to gain user trust in this ever-evolving era of AI. 🤖 Illustrations by Yodai Yasunaga#AITechnology #GenerativeAI #AIAgents #TrustAndTechnology #UI #UserExperience

AI has a trust issue

AI has a trust issue

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