Do you trust AI? 🤖 Katie Lee, Sr. Design Strategist, explores the universal needs that products and technology need to meet to build user trust.
AI tools and technology (Generative AI, AI agents, Conversational AI) faces a growing trust issue with consumers. Does your AI tool or feature have a trust gap? My recent work at Smart Design dives deep into this critical issue. In this article, I explore the 6 key needs your product should look to meet to gain user trust in this ever-evolving era of AI. 🤖 Illustrations by Yodai Yasunaga ✨ #AITechnology #GenerativeAI #AIAgents #TrustAndTechnology #UI #UserExperience