This is what strong leadership looks like. By working to know and understand the experience of those on the front line, Sean is modeling empathy and constructive followership. He's creating a continuous-learning environment that fosters what Chip Conley describes as a culture of "modern elderhood," where "elders" are those who hold and share knowledge, wisdom and expertise, regardless of age or position.
And, this is what great organizational positioning looks like. Since taking the lead at St. Paul Public Works, Sean regularly gives us a look inside an area of public service we either take completely for granted or burn tons of energy complaining about -- plowing, potholes, roadwork, etc. -- by putting himself in the work with intention and sharing the experience. In doing so, he provides useful context about the challenges of the work and the expertise required to do it. In doing so, he fosters empathy and cooperation. I know I am able to reroute my thinking when my impulse is to set off on a rant.
Here's the link to the FB post, if that is your preferred platform: https://lnkd.in/gGvZ_5Pd
One of the best parts of the job in public works is learning, or trying to learn, how all the work happens. I posted this on Twitter and Facebook, and am sharing here. It begins:
"The DPW has a CDL class B w air brake certificate. Last fall I went through Snow Plow Operator Training (SPOT) with our new drivers. I obtained my commercial drivers license (CDL) in Nov, & I got my first chance plowing snow this past Friday. (See pics.) Long thread..."
https://lnkd.in/ggHpwhtf
Sean Kershaw (@seankershaw) on X
twitter.com
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1moKeep growing!