Some companies might think that asking for customer feedback is just asking for trouble – putting your performance out for review can be a scary thing. But at SMS Healthcare, we believe that it’s not only good to look in the mirror at yourself, but to also find out what your customer thinks of your EVS efforts. So not only do we rely on feedback from our customer-sponsored surveys, but we also send out our annual customer surveys directly to our healthcare customers. Check out why at https://lnkd.in/ecTGj58r #SMSHealthcare #smshc #WhateverItTakes #CustomerFeedback #CustomerSurveys
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Safety Matters at SMS Healthcare. So much so that we have a monthly “Safety Talk Topic.” Our September Topic is: Equipment, Carts, and Company Vehicles Safety Standards See It. Know the safety standards of the equipment you use daily, and report incidents. Own It. General safety standards for the equipment you use are essential to your safety and the safety of others. Fix It. Understand your equipment, cart, and vehicle storage area safety standards. https://lnkd.in/eb5RrPQh #SMSHealthcare #smshc #WhateverItTakes #SafetyTalkTopic #SeeItOwnItFixIt
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There are many reasons to outsource the EVS services at your medical facility to SMS Healthcare. We’d like to introduce you to five of them over the next few weeks. If you have other reasons, we’d love to hear from you. #1. We’re Industry Experts This is all we do. That means our training, processes, equipment, supplies, and people are all designed to bring you the very best in cutting-edge service. It’s a lot more than a mop and a broom, and we live and learn it better every day. #SMSHealthcare #smshc #WhateverItTakes #WhyOutsource #WeAreIndustryExperts
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SMS Healthcare picks an important Culture Training Topic for discussion every month, and September's topic is our Core Value of Appreciation. There's nothing quite like that feeling when someone says, "I appreciate you!" In fact, science has shown that having an attitude of appreciation can positively impact our lives. This week SMS Healthcare is celebrating Employee Appreciation Week. There's no better time than the moment to appreciate the good things and wonderful people in your life, and express appreciation toward those around you. #ServiceManagementSystems #smsclean #WhateverItTakes #CultureTrainingTopic #Appreciation
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This week SMS Healthcare celebrates one of our favorite culture events: Employee Appreciation Week. In alignment with Environmental Services (EVS) Week, we recognize and appreciate our teams across the nation for their commitment to providing excellent customer service each and every day! Stay tuned for more information, winners from our various contests and giveaways, and more fun. #SMSHealthcare #smshc #WhateverItTakes #EmployeeAppreciationWeek #EVSWeek
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What’s going right, and what’s going not so right with the efforts and results of the EVS team in every corner of your medical facility? If you don’t have those answers at your fingertips in real-time, you might have the wrong EVS provider. Learn more about SMS Healthcare’s EVS Quality Assurance Program and how it can impact the safety of your patients, staff, and visitors. https://lnkd.in/e2xNh-hX #SMSHealthcare #smshc #WhateverItTakes #TotalTransparency #QualityAssurance #QualityControl
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At SMS Healthcare, safety isn't just a priority; it's a constant commitment. Imagine the same level of trust in your child's school crossing guard—that's the confidence you can place in SMS Healthcare's comprehensive safety programs. With our exclusive SafePersonnel Training Platform, the impactful Safety Matters! Program and our rigorous Safety Inspection Checklist, we ensure unparalleled safety standards for your medical facility. Dive into a world where safety never takes a backseat with SMS Healthcare. Let's make safety a seamless part of your everyday. https://lnkd.in/ef9PXnWC #SMSHealthcare #smshc #WhateverItTakes #SafePersonnel #SafetyMatters #SafetyInspections
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Working in healthcare demands a unique blend of traits, including resilience, empathy, and patient-centric compassion. This is true for everyone on the team, from direct care staff to Environmental Services (EVS). At SMS Healthcare, we select individuals with innate empathy and then train them in our specialized EVS adaptation of the AIDET patient communication framework. Discover how SMS Healthcare's tailored AIDET approach enhances patient satisfaction and our EVS professionals' overall work experience. https://lnkd.in/e3waQ2Bx #SMSHealthcare #smshc #WhateverItTakes #EmpathyMatters #AIDETinEVS
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The dedication, leadership, and commitment our EVS Site Managers show every day is absolutely incredible. Today, we would like to show our gratitude for all of their efforts in making our EVS teams, medical locations, and EVS customers succeed. Thank you, Site Managers, for always representing our company with pride. Your hard work and dedication are examples to everyone at SMS Healthcare. Thank you for bringing your best every day! #SMSHealthcare #smshc #WhateverItTakes #SiteManagerAppreciationDay #Dedication #Leadership #Commitment
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Leadership. Teamwork. Commitment. Those buzzwords might not mean anything in your medical facility when taken in isolation. But just like the isolated germ that can grow into an epidemic, those qualities, when combined with the right technology tools and the right financial support, can blossom into the clean and safe interior climate that the patients, employees, and visitors in your medical facility deserve. Learn more about SMS Healthcare’s humble beginnings and the leadership team that steers its ship at https://lnkd.in/esSxHeAm #SMSHealthcare #smshc #WhateverItTakes #Leadership #Teamwork #Commitment
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SMS Healthcare picks an important Culture Training Topic for discussion every month, and August’s topic is our Core Value of Loyalty. SMS Healthcare Team member loyalty is vital to our company and to your medical facility. Team members who are committed to SMS Healthcare are more likely to do their jobs well and remain with us long-term, which makes them extremely valuable to our success. This month, we get to celebrate a rare achievement: 30 years ago, Division Manager Cecil Sloley was hired at SMS and has since managed countless transitions, accounts, programs, and employees. Cecil embodies our 12 Core Values and “Whatever it Takes!” motto, has incredible passion and commitment to seeing our company succeed, and invests completely in his team and employees. #SMSHealthcare #smshc #WhateverItTakes #CultureTrainingTopic #Loyalty
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