Softtek’s Post

🚀 One of Softtek’s strongest and most structured practices is our QA & Testing (both automated and manual). We proudly hold a TMMi Level 5 certification, supported by a robust methodology and a team that delivers services with deep business process knowledge and the quality that defines us. 🌟 In Retail, our Quality Engineering service will support you with our concept of "Brand Care," which includes: 1. 🔍 Ensuring Consistent Performance: Quality Engineering ensures that every piece of software or update functions correctly and consistently, minimizing the risk of bugs or issues that could disrupt the customer experience and maintaining a positive brand image. 2. 🌐 Enhancing User Experience: By rigorously testing and validating all aspects of the website or application, Quality Engineering ensures a seamless and enjoyable user experience. This consistency builds customer trust and encourages repeat visits, fostering loyalty. 3. ⏳ Preventing Regressions and Downtime: Comprehensive testing and quality assurance practices help prevent regressions and minimize downtime. This reliability is crucial for maintaining customer trust and loyalty, as users are more likely to return to a site that is consistently available and functional. 4. 📈 Improving Product Quality: By catching and addressing issues early in the development cycle, Quality Engineering ensures that products meet high standards of quality before reaching the customer. High-quality products lead to higher customer satisfaction and loyalty. 5. 🤝 Building Trust through Reliability: Customers are more likely to trust and stay loyal to a brand that consistently delivers reliable and functional products. Quality Engineering helps establish this reliability by ensuring all releases meet strict quality standards. Retailers, if you're interested in exploring the details and improving your customer experience, feel free to DM me. I'd be happy to discuss and schedule a meeting with our specialists. 📩 #Softtek #QualityEngineering #RetailExcellence #CustomerExperience #BrandCare #QA #Testing #SoftwareQuality #DigitalTransformation #Softtek #TMMiLevel5 #Innovation #CustomerSatisfaction #RetailTech

It was great being on the stage of DEI Summit organized by Product-Led Hub and talking about "Why accessibility is an integral part of Diversity Equity and Inclusion" and answering some interesting questions. Some key things to remember ▪️Based on the European Accessibility Act (EAA) as of 28th of June 2025, companies must ensure that the newly marketed products and services covered by the act are accessible. ▪️As of 28th of June 2025, customers will be able to file complaints before national courts or authorities if products or services do not respect the new rules. ▪️Accessibility is not a one time thing. Repeat regularly your assessment and adaptation of your processes in regards to your tools and services accessibility. #accessibility #a11y #diversity #equity #inclusion #dei #eaa #EuropeanAccessibilityAct #wcag #standards #hr #processes #DEISummit #conference #conf #ProductLedHub #women #WomenInTech #wit #WomenEmpowerment

ALHUMDULILLAH 🎉 Exciting News! 🎉 I am thrilled to announce that I have completed Ivanti Neurons for ITSM certification, a game-changer for enhancing IT service management! Ivanti's cutting-edge principles and best practices will elevate IT operations, drive efficiency, and ensure seamless service delivery. Stay tuned for more updates. 😊 #IvantiNeurons #ITSM #ITServiceManagement #TechInnovation #DigitalTransformation #ivanti #TechExcellence #ITEfficiency #ServiceDelivery #TechUpgrade #ITSolutions #TechEnhancement #ITBestPractices #ITPrinciples #NextGenIT #TechRevolution #ITOptimization #TechAdvancement #ServiceManagement #ITUpgrade #TechJourney #ITImprovements #FutureOfIT #InnovativeIT #ITSuccess #TransformativeTech #ITAutomation #ITLeadership #ITGrowth #ITStrategy #TechEmpowerment #ITPerformance #TechOptimization #ITSupport #SmartIT #ITTrends #ITDevelopment #ITInspiration #ITCommunity #ITInnovators #ITPros #ITEfficiency #ITSuccessStory #InnovativeSolutions #TechSolutions #TechLeadership #TechCommunity #TechSuccess #TechInspiration #TechDevelopment #ITIntegration

In the realm of Pegasystems development, precision and adherence to best practices are not just goals; they are imperatives! 👊 At Knowledge Expert, we’re maintaining an average Guardrail Compliance Score that stands at an exceptional 95%, surpassing industry standards. ✨ What does this mean for our clients? 🔹 Predictive Quality We ensure that your Pega applications are built with the utmost quality and are ready for seamless updates and migrations. 💻 🔹 Streamlined Development Our high score reflects a deep understanding of Pega's best practices, allowing us to accelerate development cycles and complete your projects faster. ⏩ 🔹 Reduced Risk By adhering closely to Pega’s guardrails, we minimize potential risks, ensuring robust performance and security from the outset. 🔒 This score is a testament to our dedication to delivering excellence and value in every project! Learn more about KE by checking the link in the comments 👇 #KnowledgeExpert #TechnicalExcellence #Pegasystems #Innovation

Last year, I failed this exam. I see very few people sharing their failures here. Don't know why. Let's normalize failing. I mean no, not all the time 😝 Anyway, after failing last year I did close to zero prep. Just that I was continuously working. I had first acquired this cert back in 2020, it expired in 2022 and I did not re-appear as I wanted Mulesoft to either get rid of this "Level 1" tag or introduce next levels as this somehow, gives a feeling that this accreditation is an incomplete, let's see when. Regardless, the exam exp was good. Found it updated with decent brain teasers that puts one's working knowledge to test. Lots of real-world scenario-based question and since now I passed, I am finding it hard to not say, how tough this one is. 😀 But tbh if you been working in the capacity, it is engaging & tricky but not tough at all. Also, would like to mention MuleSoft Community, MuleSoft Integration Academy, other forums & friends which keeps this space buzzing and makes MuleSoft space very exciting and yes, my employer Philip Morris International is awesome! ❤️ #Mulesoft #Integration #MCPA #mulesoftcommunity #trailhead #trailblazers

"Excited to announce my achievement as a Certified Pega Senior System Architect! 🎉 This certification represents my dedication to mastering Pega's powerful platform and my commitment to delivering innovative solutions. Looking forward to leveraging my expertise to drive impactful outcomes for clients and organizations. I am so thankful for your support sir Sarada Prasanna Satapathy #pegasystems #SeniorSystemArchitect #talentsprint #DigitalTransformation"

This week we had here at Johnson & Johnson , a PI closure with great successful deliveries with many countries involved, and the Planning for the next PI21 in which I have the honor of participating! #SoProud Congratulations to the entire Latrain Team, especially Marcos Castro and Felipe Maia, who have made a super organization in Safe Business Agility with approximately 150 professionals involved, so that all this happens with such excellence. My special thanks to our team, the Squad E2E&CRM MedTech LATAM Operations of which I am a very proud member. Product Team with great productivity, engaged and super professional with total focus on the customer, to our dear contributors from the various segments of S2C, BW, E2E, CRM, and Capgemini partners who are so important in our business. Ana Maria Zabala Alzate MBA, MMKT , Yina Saldaña , Danilo Andrés Conde Torres , Antonio Medina Mazari , Jefferson Rodríguez Pallares , Davide Fidelix Santacroce , Caio Cezar Cruz, Thélio Freitas , Ju Carlos , Thatiana Guedes , Christian Rodrigues, Nathalia Bastos Moreira , Jorge Enrique Vargas Falla , Laura Valenzuela , Thiago Bueno Rodrigues , Paula Costa , Giovanni Toffoletto , Javier Guasca Cortes , Catalina Montero, Cristian Leon , Gustavo Tavares Marçon , Rafael A. , Ana María Gómez Ramírez , Carlos Frussa , Mario Penteado Bastos , Mauro Taveira , Mayara Marques Gonzalez #JNJ #Johnson #Latrain #Capgemini #IssoéCapgemini #SAP #Salesforce #MedTech #JNJTech #Spanish #English #Produtos #AlwaysGoingFurther #BusinessAgility #Business #ProductManager #ProductOwner #technology #DigitalTransformation #BusinessAgility #Agility #Project #ProjectManager #AgileMethodologies #Portfolio #ProgramManager #Produtividade #ScrumMaster #AgileCoach #Conhecimento #Knowledge #Digital #APP #RemoteTeams #Agile #Scrum #Kanban #AgileCoach #Safe #XP #Agility #Mindset #Orgulhoempertencer #Orgulhoemfazerparte #JiraSoftware #Atlassian #Jira #agilemindset #agileprojects #Gratitude

I have completed 5 days of training on "BMC Helix ITSM 22.x Fundamentals Administering Applications" and "BMC Helix ITSM 22.x Fundamentals Administering Data" conducted by Accenture and faculty Amit Maity from BMC Software. Appearing for "BMC Certified Associate: Helix ITSM 22.x for Administrators Online Exam" this week. My Key takeaways are:- 1. Overview of BMC Helix ITSM 2. Features and capabilities of Helix ITSM 3. Architecture and components 4. Administration 5. User management and permissions 6. Configuration and customization 7. Incident, Problem, and Change Management 8. Process workflows 9. Best practices 10. Service Level Management 11. SLAs, OLAs, and Underpinning Contracts 12. Knowledge Management: 13. Creating and managing knowledge articles 14. Reporting and Dashboards 15. Generating and customizing reports 16. Creating dashboards #bmchelix #accenture #bmcsoftware ♨♨♨♨♨♨♨♨♨ DM | Follow #rajeshbhoga ♨♨♨♨♨♨♨♨♨

I am excited to share that I have completed a certification course on ITIL 4 from the Infosys Learning Platform, Infosys Lex! This comprehensive course, facilitated by Dion Training, IT Certification Study Group, spanned over 17 hours and 52 minutes, covering 12 in-depth modules. It provided valuable insights into IT Service Management, focusing on the core concepts of ITIL 4, the Four Dimensions of Service Management, and the Continual Improvement model. Table of Contents: - Introduction - Key Concepts of Service Management - Four Dimensions of Service Management - Service Value System - ITIL Guiding Principles - Service Value Chain - Continual Improvement - General Management Practices - Service Management Practices - Technical Management Practices - Conclusion - Artifacts - Self Assessment Key takeaways from the course include: - Understanding the Four Dimensions of Service Management - Mastering the ITIL 4 core concepts - Learning the steps in the Continual Improvement Model - Grasping the significance of the Seven Guiding Principles in ITIL 4 This course has enhanced my skills in ITIL and deepened my knowledge of best practices in Service Management, Governance, and Continuous Improvement. I look forward to applying these insights to drive more value in my professional journey! #ITIL #Certification #InfosysLex #ServiceManagement #ContinuousImprovement #ITSM #ProfessionalDevelopment

📢 Hello ITAM Implementers! Planning to take up CIS-SAM Certification Exam? Join us to gain insights and exam preparation guidance from our ITAM Product Success Architects (Rangers). Learn from the best! Sign up here: http://spr.ly/60469lvzq Danylo Mykula Sean Walker Ben Mills Randy Scrapper Debajyoti Das Heather Molinaro ServiceNow Partners Tricia Halbert Paritosh Kanwar (Perry) Anil Saxena Jeroen Verdonk Shari Cleary #ITAssetManagement #ServiceNow #ServiceNowDevelopers #ServiceNowCommunity #ServiceNowImplementers #Implementation #AssetManagement #ITAM