Sonepar’s Post

Have you looked at how we help B2B leaders to constanly reimagine and execute Customer and Employee experience ? Experience is only the forefront of a deeper transformation : business, process, organisations, systems, technologies... Which implies to help people thrive in this transformation through: - collective thinking process - employee experience transformation - autonomy from process design to every day priorities - bringing fun & joy to the workplace ! You need to exeperience it to believe it ...

Gartner's digital transformation roadmap offers vital insight into the strategic importance of having the right tech, and how to make sure it works for you #retailing #technology #omnichannel

34% of CEOs list technology — specifically digitalization, digital transformation, e-commerce and omnichannel, and automation — among their top 3 strategic priorities. Download your digital transformation roadmap: https://gtnr.it/47jDQ1F #DigitalTransformation #CEO #Technology

Just in case it is not obvious, the digital transformation journey is still very much underway....

Thought we would share with you the latest ContactBabel Inner Circle Guide to Omnichannel Workforce Optimization report. Get insights on the actual implementation, and forecasts for the future. https://lnkd.in/enFtNrrP ContactBabel injixo #wfm

Unleash the Power of Data-Driven Omnichannel Excellence! Dive into Florian Frömberg's latest article to discover how embracing a data-driven approach not only delights customers but empowers Telco teams. Learn how innovative self-service analytics portals can equip your employees with instant insights, enabling them to anticipate challenges, forecast trends, and stay steps ahead. Stay ahead in the Telco game with cutting-edge strategies. This is part 2 of our four-part Point of View document on Omnichannel Best Practices in the Telco industry. Read the full article: https://lnkd.in/eQKE2ygU #firestarters #businesscommunity #telecommunication #telecom #omnichannel #crm #strategy

Lindsey Simcik and I joined over 800 practitioners for the Salsify Digital Shelf Summit in Nashville, Tennessee, to network and gain insights into the evolution of the omnichannel space. Across the different sessions, five themes emerged: 🧠 Artificial Intelligence 📋 Product Quality ⚖️ Data Governance 📊 Measurement 🌱 Digital Transformation Get our key takeaways here 👇 #salsify #digitalshelf #omnichannel

On this week's #PropelPointers, our resident PIM #SME Jill Mueller speaks to the omnichannel maze marketers are having to navigate when it comes to modern commerce, growing more complex every year. The only way to keep up is to stay organized, efficient, and with tons of trustworthy data. Listen to the conversation about the state of the hashtag #PIMindustry here: https://lnkd.in/gpQn8ppp #productinformationmanagement #marketing #analyst #sales #salesengineering #productmarketing #productmarketingmanager #pim #plm #changemanagement #revisions #omnichannelmarketing #omnichannel #retail #temu #amazon #walmart

A study conducted by Aberdeen Group Inc. revealed that companies using omnichannel strategies keep 89% of their customers coming back for more. Stay ahead of the technology curve to unlock the full potential of your business with Ordazzle. Book a demo now to learn how integrating multiple channels can dramatically increase loyalty and drive growth for your business. Link: https://lnkd.in/dsBE2Y5B #Ordazzle #EcommerceElevated #DidYouKnow #CustomerLoyalty #OmnichannelSuccess #ElevateWithOrdazzle #BusinessSuccess #CustomerRetention #EcommerceExcellence #CustomerRetentionStats

Ritual + Snowflake + Crisp = Winning! There are some amazing statistics and quotes in this case study: 1. Ritual "saved over 10 hours a week on manual reporting, and they haven’t had to manage or troubleshoot any part of Crisp’s data flow." 2. "The expenses involved in ingesting, processing, computing, and storing retail data internally, along with dedicated developer hours (1.5 full-time headcount), can accumulate to over $240,000 a year." 3. “With Crisp, we recognize the opportunity to optimize everything, and make every facet of our operations better,” Brett shared. “It gives us a lot of confidence into the future.” Thank you Brett Trani and the entire Ritual team, for being an incredible partner. #retailanalytics #cpgindustry #data #supplychain