Sophie Screeton’s Post

Let’s flip the script… Too often, we find ourselves stuck in the cycle of over-selling the solution and under-defining the problem. If you want to close more deals and build stronger customer relationships, it’s time to shift gears… Start focusing on the issues at hand. 💪 You’ll see the results in increased sales and customer loyalty. 📈💯 #motivationalvideos #success #business #personaldevelopment #inspirationalvideos #salescoach #sales #salesperson

How do you treat your loyal customers? Outperform your competition... Why do businesses with loyal customers outperform the competition? It all boils down to one thing: listening. - act on their feedback - truly hear your customers - continuously improve your offer This creates a loop of trust and loyalty, driving sustainable growth. Make customer feedback your most valuable tool. #CustomerFeedback #Loyalty #BusinessGrowth

There are a few common ways to increase revenue: launching new products, entering new markets, raising prices, or selling more to existing customers. While these strategies can be effective, often the most impactful improvement lies in the simplest place: the conversation itself. Improving the quality of sales conversations can be the easiest and the least expensive lever that you can pull across your entire organization to see an immediate uptick in sales, customer satisfaction, and overall efficiency. Want to learn more about how to elevate your sales conversations? Let's connect. #sales #salestips #salesenablement #salesleadership #salescoaching #salesstrategy #revenuegrowth #businessgrowth

Unlock the Power of Emotion in Every Sale 🌟 Dive into our latest blog post to discover how connecting life's cherished moments with your products can transform your sales approach and create lasting customer relationships. Let's sell not just a product, but a memory. https://lnkd.in/gUbsH5Sk #EmotionalSelling #CustomerConnection #RetailTraining

♻️Efficiency > Gross Output sums it up well: it’s not just about how much you produce or sell, but how effectively you’re aligning your sales with sustainable, customer-first practices. Someone who closes fewer but meaningful, mutually beneficial deals can ultimately outperform someone who prioritizes sheer volume at the cost of customer satisfaction. The question most forget to ask is: “Am I building trust and loyalty that will sustain this business long-term, or am I chasing short-term gains that may jeopardize future opportunities?” Would you rather close 5 sales and lost 15 customers, or 2 sales and lost none ? Just because they didn’t say yes today, doesn’t mean they won’t tomorrow, and if you push them to say yes, you may not hear from them tomorrow. #Sales #PeopleFirst

Negative feedback can have a huge impact on sales through loss of trust, as potential customers rely heavily on reviews. Additionally, public criticism can damage brand perception, potentially diverting customers to competitors. Moreover, unresolved issues may result in customer dissatisfaction, leading to negative word-of-mouth. Businesses should: - address negative feedback or reviews promptly to show responsiveness and concern. - use feedback as a tool for ongoing enhancement of products, services, and customer experiences. - regularly monitor feedback trends to identify recurring issues and implement preventive measures. Implement these strategies to strengthen customer relationships and enhance overall reputation.

Just three negative reviews can decrease sales by up to 59%. Responding to reviews and addressing customer concerns is more critical than ever! Negative feedback not only impacts your sales but also your brand reputation. Engage with your customers, resolve their issues, and turn criticism into opportunities for growth. Every review is a chance to improve and build stronger customer relationships. #CustomerFeedback #CustomerExperience #ContinuousImprovement #SENTEEZInsights

Empower your brand and boost your business by efficiently collecting customer reviews from every channel using Savage Sales Review Management. This thriving avenue brings you closer to understanding your customers' experiences and helps you improve. Start a conversation today and see your business thrive with reviews that drive success! Be Savage, stay ahead. #businessreview #customerfeedback #reviews #SavageSalesReviewManagement #onlinereviews

📊 Elevate your sales game with direct model feedback! 💼 Get real-time guidance to improve your sales techniques, communication skills, and customer engagement. 🚀 Embrace feedback as a tool for growth and success in sales! #sales #feedback #growth #success #salesmanagement #salescoaching #salesdevelopment #communication #customersatisfaction #improvement #salesstrategy #salesperformance #salesgrowth

Downselling: The often overlooked sales strategy that can significantly impact your bottom line. 📈 When customers hesitate on your main offer due to price or other factors, downselling presents a golden opportunity. By offering a lower-priced alternative, you not only recover potential lost sales but also demonstrate a customer-centric approach. 🤝 It's a win-win situation. Your customers get a product that fits their budget, and you maintain a sale. Downselling is about understanding your audience, anticipating their needs, and providing solutions. It's a strategic move that showcases your flexibility and commitment to customer satisfaction. Have you incorporated downselling into your sales strategy? Share your experiences and insights in the comments below! #downselling #salesstrategy #businesstips #customercentric #revenuegeneration #salesfunnel #marketingtips #businessgrowth