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Navigating the AI and Interaction Data Journey! Global enterprises are successfully using DII solutions to drive impactful digital transformation initiatives across their organizations. Soroco, recently declared a Leader in the Everest Group’s PEAK Matrix Assessment on Digital Interaction Intelligence 2024, is at the forefront of this innovation. Here’s your AI and Interaction Data roadmap in five key steps: 💡 Understand the Current State: Assess your DII readiness and identify gaps. 💡 Create a Business Case: Define desired outcomes and build a compelling case. 💡 Determine the Capability Target State: Map out the necessary capabilities. 💡 Identify All Determinants: Consider environmental factors and map your execution path. 💡 Execute the Mapped Path: Implement, monitor, and refine your approach. Ready to learn more about how AI and Interaction Data can help you in your digital transformation journey? Get your copy of the playbook and the PEAK matrix assessment today! [Find the links in the comment section] #DigitalInteractionIntelligence #DII #DigitalTransformation #Soroco #Scout #AI #InteractionData  

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