Area Sales Manager | Ex Boston Scientific | Eastern India, Kolkata, Odisha | Gastro Pulmo Endoscopy Devices
#marketingmantra It goes against corporate and human nature to admit a problem. For years, the power of positive thinking has been drummed into us. “Think positive” has been the subject of endless books and articles. So it may come as a surprise to you that one of the most effective ways to get into a prospect’s mind is to first admit a negative and then twist it into a positive. Some years ago, Scope entered the mouthwash market with a “good-tasting” mouthwash, thus exploiting Listerine’s truly terrible taste. What should Listerine do? It certainly couldn’t tell people that Listerine’s taste “wasn’t all that bad.” That would raise a red flag that would reinforce a negative perception. Things could get worse. Instead, Listerine brilliantly invoked the law of candor: “The taste you hate twice a day.” Not only did the company admit the product tasted bad, it admitted that people actually hated it. (Now that’s honesty.) This set up the selling idea that Listerine “kills a lot of germs.” The purpose of candor isn’t to apologize. The purpose of candor is to set up a benefit that will convince your prospect. This law only proves the old maxim: Honesty is the best policy.✌️