Sourav Jain’s Post

Just completed the course "Serving Customers in a Continuously Changing World" As I followed this course with detailed attention,my understanding of how important it is to maintain good customer relations and service notwithstanding the changes in the world was deepened! This certificate surpasses a mere document. It is a prove of knowledge acquired! #linkedinlearning #customerexperience #customerservice

Just completed the 'Customer Service Foundations' course! Continuous improvement in customer service skills is key to making serving customers easier and more enjoyable. #CustomerService #ContinuousLearning #ProfessionalDevelopment

Achieving Customer Care Excellence - Thursday 23 May 2024 Learn how to develop business through outstanding customer service skills. For telephone, face to face and field-based personnel. #training #customers #business #service #skills

Comprehensive Training: Mastering the Art of Customer Service - From Anger Management to Building Strong Relationships, Discover the Secrets to Customer Service Success. 🤩 #customer_satisfaction

Achieving Customer Care Excellence - Thursday 14 March 2024 Learn how to develop business through outstanding customer service skills. For telephone, face to face and field-based personnel. #training #customers #business #service #skills

Customer Relationship Skills course completion certificate. This course provided knowledge and skills to: * Build and maintain strong customer relationships * Communicate effectively with customers * Resolve customer issues efficiently * Provide exceptional customer service

Customer Service Online Course This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Duration: 75 minutes - Fees: $75.00 https://lnkd.in/gdhaSJSR #CustomerService #ProfessionalDevelopment

Just finished Customer Service Foundations! Check it out: https://lnkd.in/gRNqqnbW #customerservice #customersupport A foundational and interesting course.

Just finished the course “Phone-Based Customer Service” by Jeff Toister! Check it out: https://lnkd.in/dDupuVYK #professionalphoneskills #customerservice. A great introduction on Customer Service skills tips and tricks to utilize when speaking on the phone with customers.

Honored to receive my certificate in Critical Elements of Customer Service. Here are a few things I have learnt: 1. Understanding customer needs and expectations 2. Effective communication and active listening skills 3. Empathy and problem-solving techniques 4. Building strong relationships and trust With all the above, I am ready to make a positive impact and build strong relationships 😊. #customerservice #iierosebankcollege #customerexperience #selfdevelopment