SPAR Information Systems LLC’s Post

What a wonderfull and knowledgeable couple of days! 🎉 The past days have been spendt in Riga with the amazing XD community @If from all of our offices around the Nordics and Baltics! So many talented and driven people, that I am very happy to call my colleagues! The days consisted of insights into the customer centric work we do, and workshopping on how we can become even better, in the ever changing field of customers/user experience and how and if we can use emerging AI technology to support our work! #oneif #workatif #uxresearch #uxdesign #customercentricity #customerinsights

Chris Darmanin, Head of Digital Channels and UX/UI at MeDirect Malta, yesterday took part in a lively debate about the impact of Artificial Intelligence on Marketing. The discussion, part of the Flow – digital transformation event, looked at how AI is being (mis)used by marketers and its longer-term impact on the advertising and marketing industry. MeDirect was also one of the sponsors of Flow, which provided a full day of discussion around digital transformation and how business should approach the adoption of new technologies to improve efficiency but also enhance customer and employee experiences. 💡🚀🤖📈 #MeDirect #DigitalTransformation #AI #Marketing #Flow24

💡 Companies with good EX and CX can outperform their competitors by as much as 147% 💡 Last week, Chris Morrissey from Zoom shared with CXposé.tech, how there is a convergence of employee experience (EX) and customer experience (CX). In other words, happy employees can deliver better CX, and in fact they do, according to a global study in 2013 by Gallup. What does this have to do with Zoom and its suite of contact center solutions? There is large untapped potential, especially with generative AI and more immersive technologies like augmented reality entering the fray, of course. Stay tuned, and find out more! Hayley Yap #cxpose.tech #customerexperience #employeeexperience

Designing a space calls for multidisciplinary thinking around sustainability, health and user experience. Can technology help us get there faster and better? From AI to digital twins, our experts reveal four ways that tech can boost designers on fit-out projects. https://bit.ly/41SVZC0 #Technology #WorkplaceDesign #DigitalTwin #AIinDesign

Discover the incredible journey of Persana AI as they transformed their user experience with Quest Lab AI's innovative features. Swipe through this detailed case study to learn how Persana.ai tackled challenges in user engagement, feedback collection, and referral growth. See the before-and-after impact of streamlined onboarding, actionable feedback tools, and a robust referral program. Learn the insights and strategies that can elevate your platform's performance. Want to implement Quest Lab AI’s features to boost your App’s Success? Let us Connect! #uxdesign #casestudy #appdevelopment #businessgrowth #userengagement #feedback #referralprogram #Questlabsai #insights

Want to learn more about design of the future? Here it goes ⬇️

Introducing the new and improved design of our AI Assistant! Our latest update is more than just a cosmetic change, we have refined the interface to provide a smoother and more user-friendly experience. With these improvements, health systems can deliver a Digital Front Door experience that emphasizes their unique brand language and style. If you're interested in trying out our revamped AI Assistant, request a demo here: https://lnkd.in/gKWy2CFr. #newlook #UXdesign #patientexperience #userexperience #healthIT

Chatbot is the future that has no boundaries for advancements. As chatbots become more sophisticated, there are numerous possibilities that could be witnessed shortly. These will enhance communication, productivity, and quality of life across the globe. We can imagine a future where chatbots bring hyper-personalized, seamless integration through gestures to create rich, multimodal experiences. Empathy-responsive Chatbots that detect emotions can be seen soon. #ChatbotRevolution #AIChatbot #ChatbotInnovation #ConversationalAI #ChatbotSolutions #FutureOfChatbots #SmartChatbots #ChatbotTech #AIinBusiness #ChatbotTrends

🌟AI features to elevate hearme CXM platform!🌟 🔍 We're thrilled to unveil the latest evolution of hearme, introducing powerful AI features that are set to redefine your CX design journey. Design Strategy: Our AI analyzes business strategy, customer needs, and requirements, unveiling CX visions and customer journeys tailored to your brand. - Tailored Touchpoint Experiences: Craft personalized interactions at specific touchpoints, ensuring a seamless and unforgettable customer journey. - Survey Design: Craft surveys that resonate with your audience and CX design, capturing specific feedback that translates into actionable insights.. 🤖 Why it matters: These AI features empower you to shape, implement, and optimize your customer experience strategy with the support of a sophisticated and trusted AI expert. It's a game-changer for creating exceptional customer interactions.. 🌐 Stay Ahead in CX Differentiation: In a landscape where customer experience is a pivotal differentiator, our enhancements position you ahead of the curve, surpassing customer expectations and propelling business success. 🎥 Explore the future with out video: #CustomerExperience #AIinCX #Innovation #CXMPlatform #RevolutionaryUpdate

Chatbot is the future that has no boundaries for advancements. As chatbots become more sophisticated, there are numerous possibilities that could be witnessed shortly. These will enhance communication, productivity, and quality of life across the globe. We can imagine a future where chatbots bring hyper-personalized, seamless integration through gestures to create rich, multimodal experiences. Empathy-responsive Chatbots that detect emotions can be seen soon. #ChatbotRevolution #AIChatbot #ChatbotInnovation #ConversationalAI #ChatbotSolutions #FutureOfChatbots #SmartChatbots #ChatbotTech #AIinBusiness #ChatbotTrends