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Visual thinking amplifies a designer’s ability to think, share ideas, and communicate effectively. Or, in other words, (cliché Klaxon!) a picture is worth a thousand words. 🖼 Using sketches, diagrams, and even 3D models made from Lego, designers can explore freely and uncover connections that might not be obvious. Visual thinking can also make collaboration more productive. A simple visual representation of a problem or solution can transcend language barriers and create shared understanding. When visualised, abstract ideas become tangible, and stakeholders can engage with them more intuitively. One technique designers use in workshops is to get people to rapidly sketch out 6 ideas. You don’t have to be good at drawing – and the drawings don’t have to be good! The real value is in making people think differently, express themselves, and then present their ideas back to the group. Visual thinking also taps into our preference for images. It simplifies complexity and conveys feeling. For people who spend most of their time on video calls or writing emails, this switch can be totally liberating. Of course not everyone thinks visually, or works well in this context. That’s why we always consider accessibility when using visual design techniques – and why the final, concrete outputs from these exercises will usually be in writing. [Image description: A wide open eye.] #design #workshopping #ServiceDesign

  • A wide open eye.

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